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Hyatt Place Richmond/Innsbrook

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Traveller (58)
Room & Suite (49)
Dining (3)
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Overview
  • Excellent49%
  • Very good26%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“sofa area”(4 reviews)
“business trip”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (486)
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Traveller rating
231
126
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26
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LanguageEnglish
231
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67
35
26
Show reviews that mention
All reviewssofa areabusiness tripstarbucks coffeeroom was largeshort pumpfree breakfastoatmealcapital ale housepull out couchstaff was friendlymini fridgewould stay here againwonderful stayrestaurants and shoppingconvenient locationwe've stayedshort drive
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1 - 5 of 485 reviews
Reviewed 1 week ago

I had to travel to company headquarters for a business trip. I picked this hotel over the company chosen hotel. I'm so glad I did. It was much closer to the meeting site and restaurants. The rooms were clean and spacious. I also loved the...More

Review collected in partnership with Hyatt Hotels
Thank NJite24007
Reviewed 2 weeks ago

Good place to stay if you’re looking for an affordable option near Richmond. Nothing especially notable to say but it nothing particularly negative either. Staff were friendly, room was decent and amenities were plenty.

Review collected in partnership with Hyatt Hotels
Thank Christine T
Reviewed 2 weeks ago

Elevators were slow, noisy and sounded as if they needed maintenance. Maybe they are just old. Key reader at my room malfunctioned, ate my key card causing me to be locked out of my room for an hour. Bed was more than firm, it was...More

Review collected in partnership with Hyatt Hotels
Thank tonysr2018
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 2 weeks ago

Hi tonysr2018, Thank you for taking the time to review our property. I am sorry to hear about the key issue. I will follow up with our engineering team to find out what the issue was and try to prevent it in the future. If...More

Reviewed 3 weeks ago

I cannot tell you how great this hotel is! The room is very spacious, modern and clean! And, I mean REALLY clean. The continental breakfast was great. They do try to make something different every day. The location is also great - within walking distance...More

Thank Meemers333
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 2 weeks ago

Hi Meemers333, Thank you for your great review and 5 out of 5 score of our hotel. I am thrilled to hear that your stay was great and that our team made an impression on you. Our housekeeping team works hard to ensure that every...More

Reviewed 3 weeks ago

The hotel was located in a great place. There were lots of restaurants and Starbucks nearby. It was close to a highway but not too close. The bed was just right. I slept well on it. The room was large with a king bed and...More

Review collected in partnership with Hyatt Hotels
Thank elk109
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 2 weeks ago

Hi elk109, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. We recently renovated our property and that included all new Grand Hyatt beds. They are great and we have been receiving a lot of positive...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
USD 105 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Glen Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Glen Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (49)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Gerald H
6 July 2017|
AnswerShow all 3 answers
Response from higgalot | Reviewed this property |
Gerald , Don't get discouraged ! Aloft hotel along with several others in Richmonds West end waive the pet deposit. Research places to stay using Bring Fido. The Marriott brand may be a better choice - On the... More
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Votes
Room Tips
"3rd floor was very quiet, ice machine is on 4 and 6 floor"
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"If you have 4 or more staying, make sure you get the pull-out sofa bed"
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"Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy."
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"Quiet location in business park."
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