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Hyatt Place Richmond/Innsbrook

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Hyatt Place Richmond\/Innsbrook
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372 Reviews from our TripAdvisor Community

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Showing 372: English reviews
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New York City, New York
Reviewed 2 days ago NEW

Was in town for a conference and needed a room for one night. The staff was accommodating and attentive. I would stay again. The buffet area was very clean and the choices were relatively what you would see at any one of the hotels of this type.

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Helpful?
Thank Paige C
Shipman, VA
HOTEL’S FAVOURITE REVIEW
Reviewed 13 December 2016

We stayed at the Hyatt Place in Glen Allen for one night and were very impressed. The check in person greeted us warmly and mentioned the complimentary beverage and wine service in the lobby. The room was a very creative design which accommodated all our needs. We had a king bed with a half wall between it and a sofa...

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Thank MaryP544
About Hotel's Favourite Review
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi MaryP544, Thank you for your great review and 5 out of 5 rating of our Hyatt Place Richmond Innsbrook. I am glad that our staff was able to make a positive impression on you right from the start. I will share your comments and score with our team during our next celebration. Thank you again and we hope you...

Richmond, United States
Reviewed 3 days ago NEW

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Thank E1607ZVjacquelinem
Wilton, Connecticut
Reviewed 4 days ago NEW

Great experience in a convenient location Set up like all Hyatt places but cleaner and seemed newer than most Free breakfast with local flare grits was great Only issue is work out facility small and cross trainer did not work

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Helpful?
Thank Olesia M
Woodbridge, Virginia
Reviewed 6 days ago NEW

Definitely had a wonderful experience staying at Hyatt Place Richmond/Innsbrook. Location was great, breakfast was great and the staff went above and beyond the call of duty considering the events and volume of people staying at the time. Would definitely stay there again!

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Thank 724leonf
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi 724leonf, Thank you for your kind words and 5 out of 5 score of our Hyatt Place Richmond Innsbrook. I am happy to hear that our staff was able to go the extra mile to accommodate. We will celebrate your score and review in our next huddle. Thank you and we look forward to your next stay with us....

Rochester, New York
Reviewed 1 week ago NEW

Extremely amazing hotel from courteous friendly staff to premium bedding comfy beds spacious rooms ...room darkening curtains...peaceful property..nice smells..fluffy towels...delicious food you will love every detail! Will definitely stay there again!

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Thank Michelle W
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Michelle W, Thank you for your great review and 5 out of 5 score of our Hyatt Place Richmond Innsbrook. We recently renovated our entire property which included new Hyatt Grand Beds and curtains. I am glad that you enjoyed them during your stay. I will share your kind words and score with our staff and we look forward...

Pa
Reviewed 1 week ago

We enjoyed our stay and would highly recommend it. We wished there were more channel options and the pool was cleaned for us to use. The breakfast was delicious and well stocked with many food options. Glad we stopped to stay overnight as we were traveling back home from visiting the south. We are looking forward to visiting again in...

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Thank roysN2601FY
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi roysN2601FY, Thank you for your 5 out of 5 score and great review of our property. As you mentioned we are a great stopping point for I-95 travelers. I am happy to hear you enjoyed our new breakfast, I will share it with our team. I apologize that our pool was not opened during your visit. We generally open...

Richmond, United States
Reviewed 2 weeks ago

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Thank Z3661SZjustinb
gloucester, United States
Reviewed 2 weeks ago

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Thank S7125DNthomasp
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Independence, Virginia
Reviewed 2 weeks ago

Upon arrival check in was quick, staff professional and attentive. The room was clean and well appointed. I rested well and awoke rested and ready to participate in my business meeting. I will stay at the Hyatt Place Richmond on my next trip to Richmond.

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Thank jamesmE4421TP
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi jamesmE4421TP, Thank you for your great review and 5 out of 5 score. I am happy to hear that our team was able to provide a pleasurable experience for you. We recently went under a renovation which included all new Hyatt Grand Beds. We appreciate you staying with us and look forward to your next trip. Warm Regards, Chris...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Rd, Glen Allen, VA 23060-3316
Region: United States > Virginia > Glen Allen
Price Range: $145 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hotel Style:
#8 Business Hotel in Glen Allen
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Questions & Answers

Questions? Get answers from Hyatt Place Richmond/Innsbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy.”
EdT951, 21 Feb 2017 | Read review
“Quiet location in business park.”
orreo5859, 9 Nov 2016 | Read review
“Noise level was high only because of the renovations. I recommend a room with two beds in order to get an adequate sized bathroom.”
CalifKidRetired, 15 Mar 2016 | Read review
“Stay somewhere else”
981alinek, 16 Dec 2015 | Read review
“Requests upper floor,”
richardv503, 17 Sep 2015 | Read review
5 of 5