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Candlewood Suites Richmond West End Short Pump

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130 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Christiansburg, Virginia
Reviewed 1 week ago

Recently I had the privilege of staying at the Candlewood Suites on Tom Leonard Drive in Richmond (5 minutes from Short Pump Town Center). June, the concierge / receptionist / reservationist was SO PLEASANT and attentive. My room was spectacular and so very clean. I could not find a speck of dust, hair, or toothpaste on any space in the...

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Thank pgltraveler
Reviewed 2 weeks ago

I have stay at this hotel twice a year for the last three years when working in Richmond & just love it! Each time (weekend) Jane has worked the front desk and always greets me warmly when I check in, when leaving each morning and returning each evening. Her hospitality is one reason I keep coming back. The rooms are...

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Thank Katie H
Reviewed 5 January 2017

I stayed at this hotel for an extended stay period. The staff was so helpful, kind and caring. A smile greeted me everyday when I returned to the hotel after work. The rooms are spacious, comfortable beds, upgraded appliances and kept very clean. I would recommend this hotel to anyone who needs to stay in the Richmond area for one...

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Helpful?
Thank Jenna E
CWSRichmondWest, Sales Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for the review and your extended stay! Our staff works really hard to create the home away from home feeling for our guest. We understand there is nothing more warming than a genuine smile after a long day at work. I am so glad that the room was spacious and suitable for all your needs. Thank you for...

Tatum
Reviewed 22 November 2016 via mobile

Have stayed at this location the past 4 years it is a very nice clean place it's also pet friendly. The front desk person was very helpful and nice . They have a nice gym and laundry area for gusts the lots of items and games that can be checked out witch is very nice .

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Thank Steven N
CWSRichmondWest, Sales and Services Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for the review and we appreciate you for being a long time returning guest! Our hotel is pet friendly, with a onetime fee your furry friend can feel as comfortable as you in one of our suites. Our extra hotel amenities are free of charge for our guest. This includes laundry, the gym and our Candlewood lending locker;...

Etters, Pennsylvania
Reviewed 3 November 2016

I cannot say enough about this place to do it justice, but I am going to try. I absolutely loved my stay here even though it was for one night. The suite was clean and well situated. Plenty of room for two people, the pull out sleeper sofa was comfy in the living room and the bed was comfortable in...

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Helpful?
Thank Barb525
CWSRichmondWest, Sale and Service Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for the awesome review! I am glad we could make our hotel feel like home only if it was for one night. Our housekeeping staff does their very best to keep things clean and tidy and I am happy you noticed their efforts. Our One Bedroom Suites are perfect for people needing a little more space and I...

Fredericksburg, Virginia
Reviewed 19 October 2016

Great service. Good, comfy bed. It looks like it will be one of those sorta scary places, but it's great. Easy peasy shopping for just about anything. We stayed 4 days, and no problems. One of the most important things to me is the bed, and unlike the higher priced place we stayed one night in, the bed wasn't rock...

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Thank emesaga
CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for your review. I cannot tell you how much reviews have helped guest (such as yourself) find just what they are looking for. Thank you for recommending our hotel and sharing your personal experience with others. I am glad that you found our suites comfortable and our staff approachable. Our area has plenty to offer, whether you are...

Reviewed 2 October 2016

Our room was clean. The front desk staff was courteous and extremely helpful. Found any possible amenity available we could have wanted. The room was a perfect size for the two of us. Candlewood Suites was very easy to fine off main roads. To be able to bring our own food saved us so much money compared to eating out,...

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Helpful?
Thank Nina R
CWSRichmondWest, Sales and Services Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for the review! I am glad you found our staff friendly and helpful. Our lending locker is extremely useful to our guest. We are able to supply cooking supplies, games and movies, at no charge! Our housekeeping staff does their very best to keep things clean and orderly for our guests. I am also happy to hear that...

Richmond, Chicago
Reviewed 29 September 2016 via mobile

I stayed 12 nights at this Candlewood and was very comfortable. Front desk staff were all helpful and very nice. Be aware this is a once per week cleaning not daily which suited me. I also liked the full kitchen and comfortable bed. I'd definitely stay here again.

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Thank DebbiJ
CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for staying with us! I am glad to hear you found our extended stay hotel convenient and comfortable. Our full sized kitchen is useful to someone who does not always feel like going out to grab a bite to eat and our weekly cleaning gives guest the opportunity to feel comfortable in the space without an invasion of...

Pune, India
Reviewed 19 August 2016

Really like this place. Its a no frill place to stay within close distance from Short-pump as well as many local eateries. Walmart and target are nearby as well. The staff is friendly and cooperative. Really like the place!

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Thank Pinak1
CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you very much for your review! I am pleased to hear that you enjoyed the area. Our hotel is convenient to many entertainment possibilities like a movie theater, bowling, and shopping. Not only do we have Walmart and Target nearby, we are also really close to some great restaurants like Carolina Ale House, Longhorn Steak House and Texas de...

Boston, Massachusetts
Reviewed 18 August 2016 via mobile

candlewood suites is in a good location, close to the highway, and walking distance to shops and restaurants. Having a full-size fridge and a small kitchen is nice as well. The hotel has a small fitness center and a business center along with a little cupboard that has games and kitchen appliances you can borrow for free. The rooms are...

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Helpful?
Thank jgiano
CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for your review! It’s nice to hear you took advantage of our location in Short Pump. I am glad to hear that you found our staff welcoming and our amenities at the property useful. We are always looking for ways to improve our hotel’s appearance and we are extremely excited about a full renovation starting early 2017! We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Consider Us Home at the Candlewood Suites extended stay hotel Richmond West- Glen Allen Short Pump, VA. The Candlewood Suites Richmond West End - Glen Allen Short Pump is a member of Priority Club & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is perfect for government, project teams, training, relocation, temporary and corporate (near Oakwood) housing.The Candlewood Suites hotel is centrally located at exit 178 A off I-64 near I-95 , I-295 & I-288 on West Broad Street (Route 250); minutes from Downtown Richmond & Short Pump business (real estate) districts. Our location offers near access to Innsbrook & Westcreek Corporate Parks, Capital One, CarMax, Circuit City, Wachovia, Phillip Morris, Dominion Resources, Richmond Int l Raceway, Short Pump Town Center, University of Richmond, Kings Dominion & RIC Richmond Int l Airport. The Candlewood Suites Hotel offers apartment-like suites with all the conveniences of home to suit your extended stay and short-term hotel real estate needs. Our pet-friendly hotel (fee) offers studio and one-bedroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with DVD players and free wired Internet. Other features include free laundry facilities, fitness center, courtyard with grills and our signature Candlewood Cupboard. ... more   less 

Additional Information about Candlewood Suites Richmond West End Short Pump

Address: 4120 Tom Leonard Dr, Glen Allen, VA 23060-6020
Region: United States > Virginia > Glen Allen
Price Range: $132 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond West End Short Pump 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Richmond West End Short Pump Hotel Glen Allen
Candlewood Suites Glen Allen
Candlewood Glen Allen
Glen Allen Candlewood Suites
Hotel Style:
#3 Business Hotel in Glen Allen
#4 Family Hotel in Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Richmond West End Short Pump staff and other travellers.
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Questions? Get answers from Candlewood Suites Richmond West End Short Pump staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the first floor; very quiet; secure; private.”
 of 5 bubbles pgltraveler, 14 Mar 2017 | Read review
“they share a parking lot with comfort suites, so parking is limited.”
 of 5 bubbles Barb525, 2 Nov 2016 | Read review
“I asked for a room facing away from the road.”
 of 5 bubbles 991ninar, 1 Oct 2016 | Read review
“All rooms are good”
 of 5 bubbles Pinak1, 19 Aug 2016 | Read review
“Ask for a room facing away from the road.”
 of 5 bubbles jcomer2001, 14 Jun 2016 | Read review
5 of 5