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Candlewood Suites Richmond West End Short Pump

CandlewoodSuitesUSD 108*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Candlewood Suites Richmond West End Short Pump
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134 Reviews from our TripAdvisor Community

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Showing 132: English reviews
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North Myrtle Beach, South Carolina
Reviewed 21 April 2017

Stayed in this location and its perfect for a business trip. Layour of suite is similar to an apartment. Was able to have sales reps over to do product training at kitchen/conference style table in room. Set up to cook if needed, full kitchen. Great little gift shop where you can purchase everything from laundry dertergent and coffee to pasta,...

Thank jmseevers815
CWSRichmondWest, Sales and Services Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for the review, we are glad you had an enjoyable stay while on your business trip. Our full size kitchen make any of the rooms feel like home while, the Candlewood cupboard is packed with items that makes any stay less stressful. Thank you for noting our staff and we appreciate you as much you appreciate us. Again,...

Etters, Pennsylvania
Reviewed 3 November 2016

I cannot say enough about this place to do it justice, but I am going to try. I absolutely loved my stay here even though it was for one night. The suite was clean and well situated. Plenty of room for two people, the pull out sleeper sofa was comfy in the living room and the bed was comfortable in...

Thank Barb525
About Hotel's Favourite Review
CWSRichmondWest, Sale and Service Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for the awesome review! I am glad we could make our hotel feel like home only if it was for one night. Our housekeeping staff does their very best to keep things clean and tidy and I am happy you noticed their efforts. Our One Bedroom Suites are perfect for people needing a little more space and I...

Alexandria, Virginia
Reviewed 21 April 2017

Forget everything else that one would normally review on a site like this... The staff that works at the front desk for this hotel was (and is) simply amazing. I wish they worked 24 hours a day only because I'm selfish and I loved talking with them and getting to know them. Especially Ms. Christina Durdan. Christina was the most...

Thank dbarrett2082
CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for your fabulous review, it is always nice to hear from our extended stay guest. Thank you for noting our outstanding staff, they really work hard to accommodate to each guests needs. We appreciate you as much as you appreciate us! Ms. Christina has been such a gem to our hotel for the past eleven years, her hard...

Dayton, Ohio
Reviewed 12 April 2017

I stayed here for one night, and everything was fine. The bathroom was quite big, and the shower drained well. My room only had one bed, which was all I needed, but I think that made the room seem smaller. I don't think I would want to stay there for a long period of time. There was a table and...

Thank lovetheUSA76
CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thanks so much for your review! I'm glad everything was good for you and you experienced no problems. That's the goal after all! I'm sorry you found our Studio Suite a bit small but we do also have a One Bedroom Suite available. This room has the same kitchen but a separate living space and bedroom. It offers about 300...

Washington DC, District of Columbia
Reviewed 7 April 2017

I recently stayed here for a night for business. While I'm an IHG Veteran (having stayed with the overall brand for decades in many, many locations) and prefer IHG brands (mostly Holiday Inn and Holiday Inn Express), this is my first experience with Candlewood Suites. Most importantly, the hotel room was very clean and the customer service was really great....

Thank TallTitan
CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thanks so much for your review of our hotel. We definitely appreciate your loyalty to IHG and I thank you for giving Candlewood Suites a try! I'm glad you found your room clean and our team was friendly and helpful. I appreciate your honest feedback and i'm sorry to hear you did not sleep well. I am excited to tell...

Christiansburg, Virginia
Reviewed 15 March 2017

Recently I had the privilege of staying at the Candlewood Suites on Tom Leonard Drive in Richmond (5 minutes from Short Pump Town Center). June, the concierge / receptionist / reservationist was SO PLEASANT and attentive. My room was spectacular and so very clean. I could not find a speck of dust, hair, or toothpaste on any space in the...

Thank pgltraveler
Reviewed 8 March 2017

I have stay at this hotel twice a year for the last three years when working in Richmond & just love it! Each time (weekend) Jane has worked the front desk and always greets me warmly when I check in, when leaving each morning and returning each evening. Her hospitality is one reason I keep coming back. The rooms are...

Thank Katie H
CWSRichmondWest, Sales Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for this insightful review and your continuation to stay here with us for the past three years! Jane is a wonderful person and we are glad she is a part of our staff. Our rooms are plenty comfortable for families. Our full sized kitchen help guest who are willing to cook within the rooms. We have a Walmart...

Reviewed 5 January 2017

I stayed at this hotel for an extended stay period. The staff was so helpful, kind and caring. A smile greeted me everyday when I returned to the hotel after work. The rooms are spacious, comfortable beds, upgraded appliances and kept very clean. I would recommend this hotel to anyone who needs to stay in the Richmond area for one...

Thank Jenna E
CWSRichmondWest, Sales Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for the review and your extended stay! Our staff works really hard to create the home away from home feeling for our guest. We understand there is nothing more warming than a genuine smile after a long day at work. I am so glad that the room was spacious and suitable for all your needs. Thank you for...

Reviewed 22 November 2016 via mobile

Have stayed at this location the past 4 years it is a very nice clean place it's also pet friendly. The front desk person was very helpful and nice . They have a nice gym and laundry area for gusts the lots of items and games that can be checked out witch is very nice .

Thank Steven N
CWSRichmondWest, Sales and Services Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for the review and we appreciate you for being a long time returning guest! Our hotel is pet friendly, with a onetime fee your furry friend can feel as comfortable as you in one of our suites. Our extra hotel amenities are free of charge for our guest. This includes laundry, the gym and our Candlewood lending locker;...

Fredericksburg, Virginia
Reviewed 19 October 2016

Great service. Good, comfy bed. It looks like it will be one of those sorta scary places, but it's great. Easy peasy shopping for just about anything. We stayed 4 days, and no problems. One of the most important things to me is the bed, and unlike the higher priced place we stayed one night in, the bed wasn't rock...

Thank emesaga
CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for your review. I cannot tell you how much reviews have helped guest (such as yourself) find just what they are looking for. Thank you for recommending our hotel and sharing your personal experience with others. I am glad that you found our suites comfortable and our staff approachable. Our area has plenty to offer, whether you are...

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Other (16)
11/06/2017 12/06/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Consider Us Home at the Candlewood Suites extended stay hotel Richmond West- Glen Allen Short Pump, VA. The Candlewood Suites Richmond West End - Glen Allen Short Pump is a member of Priority Club & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is perfect for government, project teams, training, relocation, temporary and corporate (near Oakwood) housing.The Candlewood Suites hotel is centrally located at exit 178 A off I-64 near I-95 , I-295 & I-288 on West Broad Street (Route 250); minutes from Downtown Richmond & Short Pump business (real estate) districts. Our location offers near access to Innsbrook & Westcreek Corporate Parks, Capital One, CarMax, Circuit City, Wachovia, Phillip Morris, Dominion Resources, Richmond Int l Raceway, Short Pump Town Center, University of Richmond, Kings Dominion & RIC Richmond Int l Airport. The Candlewood Suites Hotel offers apartment-like suites with all the conveniences of home to suit your extended stay and short-term hotel real estate needs. Our pet-friendly hotel (fee) offers studio and one-bedroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with DVD players and free wired Internet. Other features include free laundry facilities, fitness center, courtyard with grills and our signature Candlewood Cupboard. ... more   less 

Additional Information about Candlewood Suites Richmond West End Short Pump

Address: 4120 Tom Leonard Dr, Glen Allen, VA 23060-6020
Region: United States > Virginia > Glen Allen
Price Range: $130 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond West End Short Pump 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Richmond West End Short Pump Hotel Glen Allen
Candlewood Suites Glen Allen
Candlewood Glen Allen
Glen Allen Candlewood Suites
Hotel Style:
#3 Business Hotel in Glen Allen
#4 Family Hotel in Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Richmond West End Short Pump staff and other travellers.
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Questions? Get answers from Candlewood Suites Richmond West End Short Pump staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one bedroom king suite. Not too many at this location but very spacious with bedroom, bathroom, kitchen and living room.”
jmseevers815, 21 Apr 2017 | Read review
“great area”
dbarrett2082, 20 Apr 2017 | Read review
“I was on the first floor; very quiet; secure; private.”
pgltraveler, 14 Mar 2017 | Read review
“they share a parking lot with comfort suites, so parking is limited.”
Barb525, 2 Nov 2016 | Read review
“I asked for a room facing away from the road.”
991ninar, 1 Oct 2016 | Read review
5 of 5
USD 108* /night
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Hotwire.comUSD 108
Expedia.comUSD 108
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Prices are for 1 room, 2 adults
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