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Comfort Suites Innsbrook

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Traveller (16)
Room & Suite (27)
Dining (3)
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Overview
  • Excellent30%
  • Very good36%
  • Average14%
  • Poor10%
  • Terrible10%
Travellers talk about
“whirlpool bath”(2 reviews)
“desk clerk”(7 reviews)
“richmond area”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (149)
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22
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LanguageEnglish
46
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22
16
15
Show reviews that mention
All reviewswhirlpool bathdesk clerkrichmond areabelgian wafflesworked finepull out couchstores and restaurantschange roomsshopping and diningyogurtbeds were comfortablea great place to staystaff was friendlywould definitely stay here againpillowspaneralotion
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1 - 5 of 149 reviews
Reviewed 4 days ago

Overall, I'd have to say that it was a nice place to stay. The rooms were clean, I had 2 reserved & upon check in time---only 1 room was ready...but it wasn't a problem for me, I took the room that was ready & they...More

Thank Vis2r
Reviewed 18 January 2018

Drove 9 hours to get to the hotel and find out that my reservations were screwed up and I was placed in another room. Once I got inside the room, I noticed the room was smelly. I began to check around the room and checked...More

1  Thank WorkingRoadKill
Reviewed 14 October 2017

After checking into my room, I immediately locked my door while I unpacked. Someone with a key tried to get in several times shaking the door. I was here for 1 week of work. Next day when I returned from work, someone had gone through...More

2  Thank Lysa A
Reviewed 8 October 2017

This hotel is in a convenient location on the far west end of the Richmond area. There appear to be renovations to the common areas and rooms. Maintenance and housekeeping could use some upgrading. We experienced a loose toilet seat and broken leg on the...More

Thank Lrllsl
Reviewed 15 September 2017

We needed a place to stay while traveling to the Outer Banks and only needed one night. Good location. The lobby was nice and actually had a fireplace. The hotel did have a pool but no hot tub which would have been fabulous after a...More

Thank travelchick2
Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 22 September 2017

Good afternoon, I hope you enjoyed your visit to the Outer Banks, one of our favorite places to visit as well. Thank you for letting me know of the plaster peeling in your suite. We sill surly determine the cause and get repaired. Actually the...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
USD 95 - USD 135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 95 - USD 135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Room & Suite (27)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"Ask for room on a floor with functioning ice and vending machines."
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"Fourth floor gets you away from any street noise."
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"Need Internet - Don't stay here."
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"Don't even check in to this place. Avoid it like the plague."
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