We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Cheap style lobby, elevator walls needed cleaning, room was clean, towels and soap in bathroom upon arrival. Desk clerk did fine at check in, explained there were no dishes stocked n room, call if I needed them. I wanted to know what food was available...More
This was UNBELIEVABLY strange. I had a valid reservation for this particular location, visiting the Powathan area and the event I knew would run late. First my GPS mentioned arrival at my destination was in the middle of the street so I called the hotel....More
We chose this location because they boast of their newly renovated rooms. To our dismay we found the rooms with worn furniture and bedding. Come to find out the renovations were done over two years ago. The room was filthy with slashes of dirt on...More
I stayed here for 2 nights attending a conference in Short Pump. The room was clean, plenty of space and the halls were quiet at night.
It had everything I needed at a great low price. I would definitely stay here again!
While I understand that you get what you pay for, I was still disappointed with my stay here. It's a dingy old hotel, with very worn furniture, bedding, and carpeting. The front desk staff is much too casual, making the check-in a slow process. The...More
1 Thank emilygoch1
Response from Manager_11525, Manager at Extended Stay America - Richmond - Innsbrook
Thank you for your recent review of your stay. Please accept our apologies for the furnishings and breakfast not being to your standards. To make sure this does not happen again, I am passing your comments to our upper management team. I am grateful for...More
USD 79 - USD 116 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Cancelon, TripOnline SA and Cheap Tickets so you can book your Extended Stay America - Richmond - Innsbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.