We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Extended Stay America - Richmond - Innsbrook

    10060 West Broad Street, Glen Allen, VA 23060
    Hotel website
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 11
    USD 108*
    USD 96*
    USD 108*
    USD 97*
    Traveller (11)
    Room & Suite (9)
    Dining (1)
    Extended Stay America - Richmond - West End - I-64
    92 reviews
    #20 of 23 hotels in Glen Allen
     
    Candlewood Suites Richmond West End Short Pump
    134 reviews
    #8 of 23 hotels in Glen Allen
     
    Comfort Suites Innsbrook
    135 reviews
    #13 of 23 hotels in Glen Allen
     
    TownePlace Suites Richmond
    95 reviews
    #14 of 23 hotels in Glen Allen
     
    Overview

    • Excellent30%
    • Very good21%
    • Average15%
    • Poor10%
    • Terrible22%
    1 Nov 2016
    “Clean rooms, great price”
    31 Aug 2016
    “Travels”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Richmond - Innsbrook
    Special Offer: Save up to 10% TODAY!
    Hotel deals
    Extended Stay America - Richmond - West End - I-64
    92 reviews
    #20 of 23 hotels in Glen Allen
     
    Candlewood Suites Richmond West End Short Pump
    134 reviews
    #8 of 23 hotels in Glen Allen
     
    Comfort Suites Innsbrook
    135 reviews
    #13 of 23 hotels in Glen Allen
     
    TownePlace Suites Richmond
    95 reviews
    #14 of 23 hotels in Glen Allen
     
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 6 other deals from USD 96
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Glen Allen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "744605cdfcf74b709e28f5915a7e4f4b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":110594,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"744605cdfcf74b709e28f5915a7e4f4b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":108,"lowestMetaPrice":96,"additionalPartner":false,"highestMetaPriceDisplay":108,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":108,"lowestMetaPrice":96,"highestMetaPriceDisplay":108,"hotelName":"Extended Stay America - Richmond - Innsbrook","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc0NDYwNWNkZmNmNzRiNzA5ZTI4ZjU5MTVhN2U0ZjRiIiwiQUlLIjoiYzdhZmYzMDcxZmViNGFkODg3ZmFlNzE4YjcwMWE1YTAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "08/05/2017", "lowestPrice": "USD 96", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109221761":"HotelsCom2IB","79415102":"CheapTicketsEWS","32614073":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"divClasses":"prw_rup prw_ibex_room_grid_hsx"},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"divClasses":"prw_rup prw_ibex_mismatch_message"},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"js":{},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx"},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Reviews (66)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 66 reviews

    Reviewed 12 February 2017 via mobile

    This was UNBELIEVABLY strange. I had a valid reservation for this particular location, visiting the Powathan area and the event I knew would run late. First my GPS mentioned arrival at my destination was in the middle of the street so I called the hotel....More

    1  Thank Patricia C
    Reviewed 8 December 2016

    We chose this location because they boast of their newly renovated rooms. To our dismay we found the rooms with worn furniture and bedding. Come to find out the renovations were done over two years ago. The room was filthy with slashes of dirt on...More

    1  Thank swilliams5152
    Reviewed 1 November 2016 via mobile

    I stayed here for 2 nights attending a conference in Short Pump. The room was clean, plenty of space and the halls were quiet at night. It had everything I needed at a great low price. I would definitely stay here again!

    Thank Michael C
    Reviewed 20 October 2016 via mobile

    While I understand that you get what you pay for, I was still disappointed with my stay here. It's a dingy old hotel, with very worn furniture, bedding, and carpeting. The front desk staff is much too casual, making the check-in a slow process. The...More

    1  Thank emilygoch1
    Response from Manager_11525, Manager at Extended Stay America - Richmond - Innsbrook

    Thank you for your recent review of your stay. Please accept our apologies for the furnishings and breakfast not being to your standards. To make sure this does not happen again, I am passing your comments to our upper management team. I am grateful for...More

    Reviewed 10 October 2016

    The location of the Hotel was very good. There were several places to eat. The room itself was very clean and roomy. It was a home away from home. The service was execellent. All front desk clerks were friendly and very nice.More

    Thank swforester
    Response from Manager_11525, Manager at Extended Stay America - Richmond - Innsbrook

    We appreciate you taking the time to write a review and for choosing to stay with us. It is good to know that you were able to have an excellent stay at our hotel. Thank you again for sharing your comments with us. We look...More

    Extended Stay America - Richmond - West End - I-64
    92 reviews
    #20 of 23 hotels in Glen Allen
     
    Candlewood Suites Richmond West End Short Pump
    134 reviews
    #8 of 23 hotels in Glen Allen
     
    Comfort Suites Innsbrook
    135 reviews
    #13 of 23 hotels in Glen Allen
     
    TownePlace Suites Richmond
    95 reviews
    #14 of 23 hotels in Glen Allen
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 82 - USD 114 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (11)
    Room & Suite (9)
    Dining (1)
    Pool & Beach (1)
    Nearby
    Nearby Hotels
    Residence Inn Richmond Northwest/Short Pump
    190 reviews
    .71 km away
     
    Homewood Suites by Hilton Richmond-West End
    515 reviews
    .77 km away
     
    Courtyard Richmond Northwest/Short Pump
    122 reviews
    .61 km away
     
    Fairfield Inn & Suites Richmond Short Pump/I-64
    203 reviews
    .79 km away
     
    Nearby Restaurants
    Silver Diner
    387 reviews
    1.08 km away
    Hondos
    207 reviews
    1.14 km away
    Pho Saigon
    46 reviews
    .41 km away
    Five Guys
    49 reviews
    1.06 km away
    Nearby Attractions
    River City Escape Room
    20 reviews
    4.03 km away
    Room Escape USA
    7 reviews
    1.05 km away
    Children's Museum of Richmond - Short Pump
    36 reviews
    2.76 km away
    Tom Leonard's Farmer's Market
    9 reviews
    2.60 km away
    Questions & Answers
    Get quick answers from Extended Stay America - Richmond - Innsbrook staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "Good value."
    Read review
    "First floor is best."
    Read review
    "Look at other hotels"
    Read review
    "Make sure to request Non-Smoking by calling the hotel directly at least 24 hours in advance"
    Read review