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TownePlace Suites Richmond

Booking.comUSD 112*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 112*
USD 112*
USD 112*
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TownePlace Suites Richmond
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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
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Virginia Beach, Virginia
Reviewed 4 days ago NEW

After calling forever the night before, phone ringing for hours, then talking to a very rude night shift person whom acted as though I was bothering her.. about arranging a stay, I was tempted to look elsewhere...first impressions are important, this person needs to be fired, she's likely killing your business. Checking in the following day by Kiersten was a...

Thank Geechin
General M, General Manager at TownePlace Suites Richmond, responded to this review

I'm so glad that Kiersten and Alejandro were able to be a bright spot on an otherwise dreary stay. Please know that we have shared your experience with our team to ensure that this was an isolated incident. Our hotel is a first generation TownePlace Suites (there are now 4) built in 1998. However, we are currently ranked #1 out...

Reviewed 3 weeks ago

I would love to give a better rating as one staffer was Excellent; Kiersten was always professional, friendly, and she seemed to know everything about her community. Everyone needs more Kiersten's. The hotel is tucked away in a very quiet business area. Be watchful of the many potholes to get to this location. There are many restaurants and lots of...

Thank C G
General M, General Manager at TownePlace Suites Richmond, responded to this review

Thanks for taking the time to write such a detailed review! I'm happy to hear you enjoyed our location and the peaceful setting of the hotel. And I can't forget about Kiersten!! You will be happy to know that we have already contacted the County regarding the pot holes on Park Place Ct. We are hopeful that they will get...

New Jersey
Reviewed 2 March 2017 via mobile

I just stayed here for the second time since November. Both times I stayed here because the price was right and I wanted to do laundry. Also, the first time I wanted a 2 bedroom room with a living room. The next time I may explore other hotel options with laundry. I am a travel agent who travels quite a...

Thank luv2travel068
General M, General Manager at TownePlace Suites Richmond, responded to this review

Thank you for your loyalty to Marriott and for being a repeat guest at my hotel. As a travel agent and a seasoned traveler, I’m sure you know what good service looks and feels like. That makes me even more thrilled to hear you found our staff to be ‘top notch’. I'm sorry however that you experienced noise issues during...

Reviewed 16 February 2017

After reading some of the reviews, I was hesitant about staying here but I was happily surprised. The good: There's a small kitchen, at least 1 bedroom, a desk area and a sitting area. Great for a small family. Loved that the bedroom had a door so that my son could go to bed earlier and we could stay up....

Thank Lakegrlva
Reviewed 21 January 2017

I was apprehensive about staying at this Category 1 hotel and I had never stayed in one before. But I took a chance this time because it has the lowest rate among all the hotels in the same area. But it turned out that this place is a lot better than I expected : My room was ready for me...

Thank VA_Tourist101
Winchester, Virginia
Reviewed 19 January 2017 via mobile

People standing outside the entry doors smoking, people who appear to live here with kids, bed as hard as a rock....just not my cup of tea. Felt very uneasy when asked how many keys I wanted made for the room and then he answered himself with one?. Afterward he said oops, made an extra one anyway. Glad I carry.

Thank Kate3168
4231GM, Manager at TownePlace Suites Richmond, responded to this review

Thanks for the response and I'm sorry you were not comfortable at our hotel. As we are an extended stay hotel, some people do stay with us for months or years at a time and yes, some of them have children. I'm sorry you had to witness people smoking outside in the parking lot but that is definitely much better...

Annapolis, Maryland
Reviewed 7 December 2016

Just stayed for a Saturday night. Check-in & check-out were a breeze. Location was ideal and we found that we were within 15-20 minutes of everything we needed. Room, itself, was very pleasant - clean, comfortable bedding, TV's ( 3 of them ) placed in bedrooms and sitting area. Well-appointed kitchen with fridge, microwave and dishwasher. Only downside...tiny bathroom and...

1Thank Frank L
West Hartford, Connecticut
Reviewed 2 December 2016

I had an OK stay recently. The hotel is tucked back in a suburban office park. Check in was friendly and efficient. The room was large and included kitchenette, refrigerator, and table. The room was a bit noisy due to location near one of doors and room was a bit chilly despite cranking up the heater. The room was also...

Thank Int_Bus_Travel
Reviewed 5 November 2016

I was a guest for 50+ nights. Highlights: + Staff was uniformly friendly and seemed to care. The surprising exception was the general manager who didn't respond to emails about a mold issue. + Very quiet and very comfortable + The kitchen was well equipped (not always the case in extended stay hotels) Problems - My first room had a...

Thank David H
Clermont, Florida
Reviewed 3 November 2016 via mobile

It's back there somewhere. A cross between a condo and a hotel. The place was large and nice. The TV was small but OK. The elevator was small but OK. The parking lot was full most of the time with remodeling and repair crews. The breakfast was OK. Check-in and out was fast and efficient. The staff was helpful and...

1Thank rogersober

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Visit TownePlace Suites Richmond located near the Short Pump Town Center, Kings Dominion, and Shockoe Bottom. Our hotel offers comfort in our two bedroom and studio suites with fully equipped kitchens. Enjoy the convenience of our notable amenities including complimentary breakfast, high-speed Internet access, fitness center and outdoor pool. ... more   less 

Additional Information about TownePlace Suites Richmond

Address: 4231 Park Place Ct, Glen Allen, VA 23060-3315
Region: United States > Virginia > Glen Allen
Price Range: $150 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Richmond 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Richmond Hotel Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Richmond staff and other travellers.
1 question
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Harrisburg, Pennsylvania
over a year ago

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Questions? Get answers from TownePlace Suites Richmond staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two bedroom suite at the ends of hallways, very quiet.”
  • Maid carts blocking my doorway to leave.
  • pet chewed rug?
  • AC filter
Geechin, 20 May 2017 | Read review
“Try top floor toward the end with no adjoining room. Noise filters under the door.”
CG866, 1 May 2017 | Read review
“Breakfast is Wonderful !”
dapperdons, 17 Oct 2016 | Read review
“Avoid this inn altogether - disreputable billing practices.”
Ohio_traveler_46, 19 Jul 2016 | Read review
“rooms on far end of main building are closest to the laundry”
PattiH3, 16 Jun 2016 | Read review
5 of 5
USD 112* /night
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TownePlace SuitesUSD 112
Hotels.comUSD 112
Orbitz.comUSD 112
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Prices are for 1 room, 2 adults
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