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Location noce but managment rude, not helpfull. I asked to move to different room because the wifi doest work but the front disc refused and promised that when the manager is back, he may refund me the money so I left after 3 h after...More
Response from Katie C, Guest Relations Manager at Inns of Virginia - Falls ChurchResponded 2 weeks ago
We are disappointed to hear you had such a poor experience. Customer service is a top priority for us and we make an effort to make every guest feel welcomed during their stay. We apologize this wasn't your experience.
I’ve haven't been in Falls Church in 30 years, but was impressed with the area by the Inns of Virginia on Broad Street. The old State Theater, interesting Asian restaurants and shops, a cool brew pub across the street. A lively vibe (even though everything...More
The room is clean, quiet, recently renovated. It includes a refrigerator, coffeemaker and a microwave, little table, and chairs. The coffee was good. The room had a king sized bed and lots of lamps. The water in the bathroom got hot quickly. Breakfast consists of...More
We stayed here inauguration weekend, and found the location (1 mile from the orange line metro station for W Falls Church) and pricing very convenient. If you need hotel amenities and enjoy a big lobby then this place probably isn't for you. But, we only...More
Response from Penny B, Guest Relations Manager at Inns of Virginia - Falls ChurchResponded 15 March 2017
We are glad that you enjoyed your stay at Inns of Virginia - Falls Church. I have shared your concerns with the manager so that this does not happen again. We hope that you visit us again soon.
When I booked this room, it was last minute. Most hotels were sold out and this one was the only one with a room. I paid almost $100. I have stayed in a much nicer hotel for less. It is defiantly over priced for what...More
Thank JJ M
Response from Penny B, Public Relations Manager at Inns of Virginia - Falls ChurchResponded 26 September 2016
I am sorry that we did not meet your expectations during your stay. Plans are currently underway for a major upgrade being done to the hotel early winter 2017. I have forwarded your comments to the General Manager so that the other items can be...More