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Extended Stay America - Washington, D.C. - Fairfax

90 reviews
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Traveller (18)
Room & Suite (10)
Dining (3)
Overview
  • Excellent39%
  • Very good22%
  • Average16%
  • Poor7%
  • Terrible16%
Travellers talk about
“grab and go”(8 reviews)
“coffee maker”(3 reviews)
“easy access”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Washington, D.C. - Fairfax
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (90)Write a Review
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All reviewsgrab and gocoffee makereasy accessfront desk stafffair oaks mallmetro stationtvleasemuffinstoasterinternetvirginia
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1 - 5 of 89 reviews
Reviewed 24 October 2017

I wish the hotel cleaning staff and host front desk check each room after customer check in and check out because my #230 was terrible of all hotels i stayed during DC and New York City trip because the fact bathroom vendor wasn't working, blanket...More

Review collected in partnership with Extended Stay
Thank chhayna h
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - FairfaxResponded 24 October 2017

We sincerely apologize for the problems you encountered in your room while you were here. To provide a clean, fresh and functional room is most important for us, but we are extremely sorry we fell short in making this happen for you. We have shared...More

Reviewed 11 August 2017

This is all about cleaning my room. I stayed 16 weeks for a work assignment. I asked for Friday cleaning service. 10 out of 16 weeks it wasn't done on Friday, including 7 weeks in a row. And always got the same excuse. Someone didn't...More

Review collected in partnership with Extended Stay
Thank I5082RCcindyw
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - FairfaxResponded 12 August 2017

I apologize that we failed to provide you an exceptional stay. Normally our staff does a terrific job of responding to our guests’ needs, and in your case that did not happen. Rest assured that we take these reviews seriously and then fine-tune procedures to...More

Reviewed 27 July 2017

I would not recommend this place. It is not clean and most everything needs to be updated. Kitchenette was greasy and tiny as compared to other places. I had to buy Lysol wipes to clean everything before we put our stuff down. Very bad smells...More

Review collected in partnership with Extended Stay
Thank carolynl654
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - FairfaxResponded 27 July 2017

Carolyn, thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are...More

Reviewed 27 July 2017

Our overall rating is 1 out of 5. We took this room for 2 days. The second day, they did not change the blanket, did not clean the room at all. The blankets were torn. ALso in the website they say there is a continental...More

Thank MATHEW B
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - FairfaxResponded 27 July 2017

Mathew, it is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what...More

Reviewed 11 July 2017 via mobile

Room was comfortable & well kept. Great staff & customer service. A young lady Amita Hanna was especially helpful by going over up & above for me! Greatly appreciated. Will definitely revisit! Keep up the good work!More

Thank MirandaTT710
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - FairfaxResponded 13 July 2017

Miranda, thanks for recognizing the efforts of our staff at Extended Stay America - Washington, D.C. - Fairfax. We are delighted you enjoyed our hospitality and had a home-like stay. I will be sure to share your compliments with Amita. It was a pleasure having...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 70 - USD 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 70 - USD 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (18)
Room & Suite (10)
Dining (3)
Hotel & Grounds (8)
Bathroom (6)
Family and Play Areas (1)
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Room Tips
"Either reduce your price to $50.00 per night, or travelers choose other hotels."
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"Bring your own cleaning supplies - you will need it!"
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"consider other nearby options."
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"There are many hotels to select from in this area."
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