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Quality Inn & Suites

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Quality Inn & Suites
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144 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Reviewed 25 July 2015 via mobile

Our stay was okay. However, it was difficult to get a hold of the front desk to confirm my reservation. I called the day before and nobody answered and the voicemail was full. I had to call Choice Hotels customer service. They told me everything was all set for a late check in. We arrived at the hotel after midnight...

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Thank cp102705
Reviewed 23 July 2015

Service was very good. Room, bathroom, and linens very clean. Having a husband who has celiac disease, it is difficult to judge the breakfast in a way. He was able to eat the eggs but of course, could not have any muffins, danishs, waffles, or bread. It was be nice if motels would offer gluten free bagels. However, restaurants have...

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Thank William M
Monchique, Portugal
Reviewed 19 July 2015

For the price, the place is great. We were welcomed by a black lady who was extremely nice and helpful. The rooms were huge (although I guess for an American they would be average size). The best part was the breakfast where you have this very nice lady who offers to make waffles for you. And she really goes out...

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1Thank Charlène C
Newton, United States
Reviewed 18 July 2015 via mobile

Stayed on 7/17/2015 while traveling through to Virginia Beach. There were no rooms for 80 miles. The only room this motel had left was a smoking room. The clerk said he sprayed the rm but we couldn't tell. The rm was quite we couldn't hear the people above us or outside noises. Big gap at bottom of door to outside...

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Thank Heidi H
Reviewed 6 July 2015

We needed a place to stay on our way to North Carolina. This place was a pleasant surprise! Clean, comfortable, nice staff - pool was nice! We will definitely make this our regular half-way stop for our vacation each year!

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Thank Lee-Ellen V
plaistow
Reviewed 13 June 2015 via mobile

Nice clean place. Staff was very friendly and competent as well. Fair price, good clean room . We had a king size bed , medium size flat screen tv with enough channels. Room had desk and sitting chair. Good sized bathroom. Pool looked clean and inviting, but we did not use it. Continental breakfast was clean, and good, the usual...

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Thank beverly b
Newport News, Virginia
Reviewed 20 May 2015

Both the day and night front desk staff deserves a 10+++. Beautiful stay. The breakfast was excellent. The room was clean and comfortable. Swimming pool clean and sparkling. Very quiet, comfortable beds. This is near Chincoteague and Cape Charles.

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Thank Lynn W
Newark, Delaware
Reviewed 23 December 2014

Stayed here approximately 2 weeks ago. The motor in the room heater burned out and it was cold, the wifi didn't work and the lock on the door froze and locked us in our room. When I tried calling the front desk the room phone did not work and I had to use my cell phone. Terrible attitude of staff,...

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Thank SJacquelin
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Guest; Thank you for taking the time to share your recent experience with us. Please accept our sincere apologies for the condition of the hotel. What you experienced is not typical of our guestrooms, management and staff, we are truly sorry that your stay was so unpleasant. I've shared your comments with the appropriate managers to ensure these items...

kitty hawk, United States
Reviewed 16 December 2014

This Bestwestern has a new hotel manager, and Cassandra has made some nice improvements to the hotel. The lobby and steps leading upstairs were clean, and nicely appointed for the holidays. The room was very neat and clean. The breakfast is in the process of being revamped, so there were some nice updates in the breakfast menu. This is a...

Review collected in partnership with Best Western
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Thank Susanne N
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Susanne; Thank you for your review and positive feedback for us. I am pleased to see that you enjoyed your stay. It is very kind of you to notice and comment on the the changes we are making, I am very pleased to see they are well received and will gladly share your kind words with Kassandra. We hope...

Reviewed 12 December 2014 via mobile

Staying at the Exmore Best Western has been a pleasing experience. The staff is always friendly and professional. We stayed at Best Western Eastern Shore for 12 nights for a vacation visit. The hotel was in a good location for central Eastern Shore.

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Thank Petra C
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Petra; Thank you for taking the time to share your experience with us. We are delighted to read that you enjoyed your time at the Best Western Exmore and found the hotel a good fit for your vacation needs. We hope to welcome you all again soon. Thank you again for your business, Sarah e-Commerce Manager Best Western Eastern...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This charming Exmore, Virginia hotel offers convenient access to Tangiers Island, Kiptopeke State Park and more!Located on Virginia's U.S. Route 13, we are the only hotel in the Exmore area with an adjacent restaurant. We offer clean comfortable accommodations and a convenient location for a reasonable rate. This Exmore hotel offers easy access to local beaches, art galleries and attractions such as the Chincoteague National Wildlife Refuge and Kiptopeke National Park. Each well-appointed guest room features cable satellite television with HBO(R) and high-speed Internet access. Start the day off with a complimentary continental breakfast with hot items, or breakfast at the full service Sage Diner located adjacent to the hotel. Other hotel amenities include an outdoor heated swimming pool, guest laundry and some business services. Pets are welcome!Just minutes from the hotel, guests can visit local attractions such as The Painter Gallery or the Turner Sculpture Gallery. Take a quick day trip to Tangiers Island or NASA Wallops Island. Guests will also enjoy spending the day exploring the Eastern Shore Railway Museum, the Decoy Factory Gift Shop or the Maritime & Oyster Museum. ... more   less 

Additional Information about Quality Inn & Suites

Address: 2543 Lankford Highway, Exmore, VA 23350 (Formerly Best Western)
Region: United States > Virginia > Exmore
Price Range: $83 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Eastern Shore Hotel Exmore
Best Western Exmore
Exmore Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel.”
Vesta_Guest, 24 Jan 2017 | Read review
“Look at the room before you pay.”
campgirl2015, 12 Dec 2016 | Read review
“ask for first floor, I don't think the 2nd floor has an elevator”
368stevenr, 26 Aug 2016 | Read review
“Rooms on south east side are quieter and almost complete. Make sure to ASK if the remodeling is complete???”
230frankd, 25 Aug 2016 | Read review
“Not Room 106, that's for sure.”
Maargvark, 21 Jul 2016 | Read review
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