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Holiday Inn Express Hotel & Suites Exmore

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175 Reviews from our TripAdvisor Community

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Showing 173: English reviews
York, Pennsylvania
Reviewed 22 July 2015

Unfortunately, we will not stay at this hotel again. Cleanliness is lacking...There was a ripped piece of toilet paper or napkin in our hallway one afternoon...it was still there the following afternoon... The elevator carpeting was dirty... The front desk clerks in the afternoon and evening never looked up as we came and left several times. On a good note,...

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Helpful?
Thank Elle248
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Exmore, responded to this review

Dear Elle248, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. We appreciate you positive feedback on the friendly service received from our breakfast staff. However, it is regrettable that the tidiness of the property fell short of...

Richmond, Virginia
Reviewed 20 July 2015

Upon check-in; only desk clerk was having a very loud conversation on the phone with what I guess was another employee while I stood there. Although an IHG platinum member, did not receive welcome points or welcome bag upon arrival. Hotel is outdated and furnishings in room were outdated and worn. To top it all off, the hotel charged (not...

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Helpful?
Thank VBTraveler60893
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Exmore, responded to this review

Dear VBTraveler60893, Thank you for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay...

Amherst, Virginia
Reviewed 16 July 2015 via mobile

First, the rooms don't have microwaves and refrigerators. Only the suites do. I requested an upgrade since I am a platinum ihg member. No problem upgrading, but they are supposed to do it automatically or at least ask if I would like an upgrade if a room is available. The "suite" was very dirty. The toilet had yellow urine stains...

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Helpful?
2Thank Brian B
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Exmore, responded to this review

Dear Brian B, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again...

Rahway, New Jersey
Reviewed 13 July 2015

Arrived Saturday early evening. Was greeted by apparently the only person on staff that evening. Arrived to the room to find the door still ajar (like they were not done cleaning or something). Checked the room and seemed ok for the evening. We checked the pool out but did not use it. It seemed very cold for an inside heated...

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Helpful?
2Thank Steven G
John W, Manager at Holiday Inn Express Hotel & Suites Exmore, responded to this review

Dear Guest, We first want to send our deepest regrets for the issues you experienced during your stay with us. We have made several changes that will prevent these issues from happening again. I would like to apologize for temperature of the pool, we try to keep it cooler in the summer due to guest preference. We like to keep...

Hoschton, Georgia
Reviewed 6 July 2015 via mobile

I always stay here when I am here on business. I had some issues with the plumbing this past time but it was addressed in a timely manner from the night clerk, maintenance, and the general manager Mr White. I believe it was an isolated incident and wouldn't hesitate to stay again.

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Thank Christopher M
Blue Bell, Pennsylvania, United States
Reviewed 24 June 2015

We stopped here as a half way point to the Outer Banks and were pleasantly surprised. It's a really nice hotel for a Holiday Inn Express. Also a free breakfast! We actually had a chance to explore the area instead of blasting through and liked the Island House Restaurant in Wachapreague. Worth a trip. Hotel was clean, nice bed and...

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Helpful?
Thank Debbie A
John W, General Manager at Holiday Inn Express Hotel & Suites Exmore, responded to this review

Dear Valued Guest, I really thankful for your appreciation, excellent customer service is our goal. See you again , we will try to keep our motto Excellent service. Thanks Mansoor Ahmad General Manager

Reviewed 20 June 2015 via mobile

We stopped here on our way to the OBX. We were worried because it's a pet-friendly hotel and we don't own pets. We were nervous it wouldn't be as well-kept but it was really nice - so clean! And the staff was really helpful! We will return next year!

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Thank Peg P
Myrtle Beach, South Carolina
Reviewed 14 June 2015 via mobile

Holiday Inn Express locations don't vary much. At this one we paid $110 for a very nice room. Breakfast included much variety ,however, the lady in charge showed little interest in her work and the results suffered. Regretfully the whole milk was sour and the whole buffet area lacked close attention. We enjoyed the receptionist, room was clean and comfortable....

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1Thank Glenn S
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Exmore, responded to this review

Dear Glenn S, Thank you for taking the time to write a review about our hotel. I am glad that we were able to meet your expectations when it comes to providing comfortable accommodations. On the other hand, I apologize if the level of service you have received during breakfast were not up to par. Please be assured that your...

Irmo, South Carolina
Reviewed 20 May 2015

My wife and stayed here on May 13th 2015. I booked the room through a 3rd party and the reservation was messed up because I booked a Handicap room 1st floor, and they were booked, the front desk clerk immediately contacted the general manager John, and he apologized and upgraded us to a sweet at no extra charge. He was...

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Thank Richard F
Annapolis, Maryland
Reviewed 16 May 2015

I have traveled for business for over 35 years. This hotel ranks right up in the top 5%. Staff was very helpful and accommodating. Room was exceptionally clean and well maintained. The in room Jacuzzi was an excellent surprise. Felt great after long day of driving. Manager went out of his way to make sure everything was up to par....

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Helpful?
Thank bigdog444

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Book your Eastern Shores Virginia hotel reservations now & start planning your trip today. For leisure travelers, our Exmore, Virginia, hotel is convenient to numerous tourist destinations such as Eastern Shore wineries, NASA Wallops and Broad Water Ecotours. For a full day of relaxation, you can head to one of the many local beaches on the Chesapeake Bay or take a drive through the world famous Chesapeake Bay Bridge Tunnel. The Holiday Inn Express Hotel and Suites in Exmore, Virginia offers some of the newest and most contemporary accommodations on the Eastern Shore of Virginia and is conveniently located on Route 13. Our hotel in Exmore helps start your day right with the Express Start hot breakfast bar featuring our exclusive cinnamon rolls. Business travelers have access to a 24-hour business center that offers fax & copy services. All guests of our Exmore hotel can enjoy the convenience of free high-speed Internet access. In addition, there is a heated indoor pool and a fitness center to accommodate your active lifestyle. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Exmore

Address: 3446 Lankford Hwy, Exmore, VA 23350-2649
Region: United States > Virginia > Exmore
Price Range: $104 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Exmore 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Exmore
Holiday Inn Express Exmore
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Exmore staff and other travellers.
1 question
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Havelock, North Carolina
1 month ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Exmore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from room 208”
sbj04769, 27 Jan 2017 | Read review
“This is a rural area on the Eastern Shore so it is quiet everywhere.”
Itsya36, 16 Nov 2016 | Read review
“We stayed on the 3rd floor, so I think that cuts down on overhead noise.”
L51ZQcynthias, 9 Nov 2016 | Read review
“Back side rooms are quieter, Front rooms are larger.”
barbarabQ1131TK, 22 Oct 2016 | Read review
“319 is a nice room”
Bob1789, 20 Sep 2016 | Read review
5 of 5