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Hampton Inn Petersburg-Southpark Mall

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Traveller (23)
Room & Suite (12)
Dining (2)
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Overview
  • Excellent56%
  • Very good29%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from Hampton Inn Petersburg-Southpark Mall
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Petersburg-Southpark Mall
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (423)
There are newer reviews for Hampton Inn Petersburg-Southpark Mall
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Traveller rating
233
125
35
17
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LanguageEnglish
233
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35
17
13
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All reviewsfront deskroom was cleancomplimentary breakfastoatmealft leenice hotelmy sonthe staff was greathotel roomwonderful staystay there againrestaurants and shoppingconvenient locationbusiness tripmyrtle beachthe hotel staffbusiness center
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11 - 15 of 423 reviews
Reviewed 8 February 2018

After driving for 15 hours I learned I made a mistake when booking. Without missing a beat the staff went to work and solved the problem. A rarity in today's faceless world. The room clean. Access to I-95 easy. Thank you

Review collected in partnership with Hampton
Thank emiliot437
Response from Nadia K, General Manager at Hampton Inn Petersburg-Southpark MallResponded 8 March 2018

Thank you for your great review, we are glad you have a good stay. thank you

Reviewed 7 February 2018

Hotel room was poorly maintained. AC cover fell of of the unit, toilet paper holder in the bathroom was broken and two lights were out in the room. Ask for things to get fixed and the hotel ignored me. Very disappointing experience for a Hampton...More

Review collected in partnership with Hampton
Thank Warren A
Response from Nadia K, General Manager at Hampton Inn Petersburg-Southpark MallResponded 8 March 2018

thank you for staying with us, and please accept my apology, I shared your review with maintenance and team member. I hope you can give us another try and I personally will make sure you have a great room and comfort stay. thank you

Reviewed 6 February 2018

For a Hilton property, service was actually not at par. Located next to a major garbage dump so we woke up to a methane smell the second morning we were there. First night it smelled like dead fish as we entered the hotel. Would not...More

Review collected in partnership with Hampton
Thank Dana A
Response from Nadia K, General Manager at Hampton Inn Petersburg-Southpark MallResponded 8 March 2018

thanks for sharing your feedback, and please accept my apology, i hope you can give us another chance. thank you

Reviewed 11 January 2018

On our way from Nj to Fl we decided to visit Petsburg because of it civil war history and intact era buildings. We chose this hotel rather than in Richmond because of its easy on and off from 95. Being next to a shopping mall...More

Review collected in partnership with Hampton
Thank Richard S
Response from Nadia K, General Manager at Hampton Inn Petersburg-Southpark MallResponded 8 March 2018

I would like to thank you for taking the time to give us your feedback. we are glad you have good stay, and hope you visit us again .

Reviewed 9 January 2018

I've never been in a Hampton that had rooms so small. There wasn't even room for a proper guest chair. Rather there was what looked like a small dining room chair. The bathroom looked very worn, as did most of the room. The room was...More

Review collected in partnership with Hampton
1  Thank Steve D
Response from Nadia K, General Manager at Hampton Inn Petersburg-Southpark MallResponded 8 March 2018

Thank you for taking the time to share your review with us. I would like to apologize for not meeting your expectations. I shared your review with the housekeeping and maintenance to take care of those issues. we appreciate your loyalty and hope you can...More

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Best Value Properties in Colonial Heights, VA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 139 - USD 208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 139 - USD 208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (12)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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William B
11 March 2016|
AnswerShow all 2 answers
Response from Charles M | Reviewed this property |
I have no idea. It might be best to ask the hotel manager
0
Votes
Room Tips
"Top floor away from the elevators and vending machines."
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"Stayed on 6th floor. Quiet."
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"Upper rooms at the back of the hotel are quieter than the front."
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"Ask about the specific type of room you need when you check in. The staff is very nice and will assist."
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