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Courtyard Richmond Chester

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Courtyard Richmond Chester
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237 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Reviewed 1 week ago

Arrived late at this hotel with no reservation, but checked in efficiently and quickly to settle in my room. They have a bistro on the main floor that provides very tasty meals and you can get a wine or beer. Friendly staff. Opportunity to meet other travellers. A very minor inconvenience was that I found the Air Conditioner made some...

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Helpful?
1Thank Glen E
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Dear Valued Guest! Thank you fro your rating and review of the Courtyard Richmond Chester! We are pleased to hear that you had an efficient and quick check in and our staff provided you with friendly customer service. We do apologize for the inconvenience that you experienced with the noise coming from the AC unit. We understand how frustrating that...

Hicksville, New York
Reviewed 1 week ago

On our trip to florida we stopped in for a good nights rest.The room was very comfortable and clean.We did have small problem.. with the tv... lost signal the desk tried to help but could not.They did offer new room but it was late so we stayed put.The desk did offer us breakfast...We will be back...They did there very best...

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Thank Jim M
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Dear Valued Guest! Thank you for your rating and review of the Courtyard Richmond Chester. We want to apologize for the inconvenience that you experienced with the TV. We do understand how frustrating that was after a long day of traveling. We do hope that you were able to enjoy breakfast at our Bistro to help jump start your day!...

King North Carolina.
Reviewed 2 weeks ago via mobile

I have stayed at this hotel over the years. Right now the property is being remodeled. I was given a newly remodeled room. Very nice. Great work space, refrigerator etc. The color palette of the rooms are greys which is a fresh look. Staff is helpful and friendly. Did not use gym or restaurant this trip. Will stay again at...

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Helpful?
Thank Q5820YDrobertp
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Dear Valued Guest! Thank you for your rating and review of the Courtyard Richmond Chester! We are excited about our renovations and we are delighted to hear that you liked the new look. We are pleased that you continue to visit our property and find our staff helpful and friendly! We look forward to seeing you again when your travels...

Wilmington, Delaware
Reviewed 3 weeks ago

This is my favorite hotel in the area for business reasons. It's room are clean and updated, and the Bistro is more than good enough for a bite to eat for breakfast or to get a drink. The rooms are adequately sized and I've found the beds to be comfortable versus other nearby options. Location is good -- close to...

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Helpful?
Thank 000wanderer000
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Dear Valued Guest! Thank you for your rating and review of the Courtyard Richmond Chester! It was a pleasure to hear that we have continued to provide you with a memorable hotel experience. Yes, our location is convenient to I-95 and it makes it easier for our guest that need to go either south or west! Thank you again for...

Montreal, Canada
Reviewed 7 March 2017 via mobile

Checking in I was assigned a room adjacent to the elevator, that spells as noise problem, not only from the elevator itself but people getting out of it... The front desk attendant told me it was impossible to move me to another room. Went to leave my things to the room then down again for a bite at the Bistro....

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Thank guyb922
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Dear Valued Guest, Thank you for your rating and review of the Courtyard Richmond Chester! Although we strive to deliver a memorable hotel experience for our guest, we have fallen short during your visit. Thank you for voicing your concerns with us in regard to the upkeep of our rooms. Although we are not complete with our room renovations, we...

Providence, Rhode Island
Reviewed 4 March 2017

This is an average hotel under going some renovation as the rooms are outdated. The front desk and food bar are excellent, those ladies are great and provide excellent service. Didn't have a chance to use many of the services such as the exercise room and pool, but all looked fine. Parking is free.

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Thank Brr4346AD
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Dear Valued Guest, Thank you for your rating and review of the Courtyard Richmond Chester. We want to apologize for the appearance of our hotel during renovations. Although we are excited about the new look of our rooms, we understand that our appearance is not what is expected. Hopefully you will visit us again when your travels bring you back...

Yorktown, Virginia
Reviewed 19 January 2017

A nice room, helpful and courteous staff. Hotel is undergoing renovation and has a nice foyer area. Room was clean and had all the necessities. A large parking lot convenient to the major thoroughfare.

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Thank stmp1976
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience at the Courtyard Richmond Chester. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We are pleased to hear that our staff was helpful and provided you with a...

Siloam, NC
Reviewed 16 January 2017

The front desk staff was friendly and the hotel was nice but several things bothered me. For the same price, some other places offer free breakfast, coffee all day, fruit and such available for guests in the lobby. They charged for everything but breathing here with no real uptick in luxury over a Hampton. Also, our room was not cleaned....

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Helpful?
Thank Susan W
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Dear Valued Guest, Thank you for the rating and review of the Courtyard Richmond Chester. It was a pleasure to hear that our front desk staff was pleasant during your stay! However, we want to apologize for your room not being cleaned! We are sorry that we have fallen short of providing you with a memorable hotel experience. We hope...

East Windsor, New Jersey
Reviewed 12 January 2017

All staff members are very nice and helpful, today Lawana Baker picked up my shirts from the cleaner in her car (Can you believe it? - Great customer service). In the morning Nancy Florece and her team will make your day, they are really, reall friendly and helpful in the morning (Expect a nice - with smile Good Morning), you...

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Helpful?
Thank lazaromora
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Dear "lazaromora" Thank you for your rating and review of the Courtyard Richmond Chester! It was a pleasure to hear that our Team members provided you with exceptional service during your stay. It is our goal to make each guest feel at home when they are traveling away from home. We have reached that goal during your stay. Your feedback...

Key Largo, Florida
Reviewed 17 December 2016 via mobile

Stayed here two separate night in the last week. Price was different each night. No issue at all as it was reasonable. Very comfortable and the rooms were well appointed. Everything you need for an overnight. Friendly staff. Whomever was working the front desk night of the 13th. Dec. Was great and very helpful, sorry I didn't get her name....

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Helpful?
Thank Keyscritter93
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Dear Keyscritter93, Thank you for your rating and review of the Courtyard Richmond Chester! It was a pleasure to hear that we have met your expectations during your stay. We strive to provide outstanding customer service and it was also great to hear that our staff was friendly and helpful! We hope to see you again when your travels bring...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Richmond Chester

Address: 2001 W Hundred Rd, Chester, VA 23836-2412
Region: United States > Virginia > Chester
Price Range: $197 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond Chester 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond Chester Hotel Chester
Courtyard Chester
Chester Courtyard
Chester Marriott
Hotel Style:
#2 Business Hotel in Chester
#3 Green Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond Chester staff and other travellers.
2 questions
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Chesterfield, United Kingdom
over a year ago

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Questions? Get answers from Courtyard Richmond Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor had the noise from the A/C Rm 204”
864glene, 21 Apr 2017 | Read review
“it seemed quiet all over”
N8860HLjimm, 16 Apr 2017 | Read review
“They are all good and clean”
lazaromora, 11 Jan 2017 | Read review
“We were on the 3rd floor away from the elevator at the end of the hall Perfect”
529nancyk, 30 Jul 2016 | Read review
“We had rooms on the third and fifth floors. All was quiet and restful”
Hondo79, 29 May 2016 | Read review
5 of 5