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Residence Inn Richmond Chester

215 reviews
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Traveller (56)
Room & Suite (46)
Dining (3)
Overview
  • Excellent53%
  • Very good34%
  • Average8%
  • Poor4%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Residence Inn Richmond Chester
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)Write a Review
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Traveller rating
108
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3
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108
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18
10
3
Show reviews that mention
All reviewsfire pitstainless steel appliancesfull kitchenmain roadcorner roomfront desk staffa king size bedliving areaone night stayfree breakfasthot tubgreat place to staywafflesrooms are nicewaffle makerhotel staffgreat stop
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201 - 205 of 213 reviews
Reviewed 25 March 2011

Well I needed help at the front desk and the girl rolled her eyes because I needed help, first time in 2 weeks. Why would I stay here when they do not care about their guest. I thought the room was great at first and...More

Thank msharp1211
Response from ShaminHotels, Manager at Residence Inn Richmond ChesterResponded 1 May 2011

Hello! I am so very sorry to hear of your experience. This is not how we do business and I sincerely apologize for your experience. I will use this as a training experience and share it with all the staff, so they further understand the...More

Reviewed 23 March 2011

This was a very clean hotel and service was friendly. We thoroughly enjoyed staying here, even if it was pretty far from Richmond. If we go back to the area, we wouldn't think twice about booking a room. Thank you, Residence Inn, for your service!

1  Thank easbrooke
Reviewed 7 January 2011

We were well pleased with the room. The i bdrm suite worked well as we were traveling with our teenage grandson. The hotel is fairly new, but we could see some signs of minor wear and tear. The staff was very friendly and helpful. The...More

1  Thank Nancys45
Reviewed 9 December 2010

The hotel accepts the military per diem rate if you ask management, and it is well worth the time. The staff is outgoing and very friendly. They will literally give you a ride and the shirt off their backs if you ask. The rooms are...More

Thank Afontayne
Reviewed 15 November 2010

If you are a soldier looking to stay for business at Fort Lee, then this is your place. They don't advertise that they will agree to the per diem allotment, but they sure do. Just be sure to speak with the manager. It's about a...More

Thank Archey
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 150 - USD 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Chester
#4 Romantic Hotel in Chester
#4 Green Hotel in Chester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 150 - USD 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Chester
#4 Romantic Hotel in Chester
#4 Green Hotel in Chester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (56)
Room & Suite (46)
Dining (3)
Questions & Answers
Ask a question
Denise030711
30 November 2017|
AnswerShow all 6 answers
Response from workinggrrl | Reviewed this property |
All were done
1
Vote
Denise030711
30 November 2017|
Answer
Response from Matthew M |
The renovations were completed in May of 2017, the pictures online are still outdated. New pictures should be going up soon
0
Votes
Denise030711
19 September 2017|
AnswerShow all 2 answers
Response from dannymack116 | Reviewed this property |
Stayed here in July. Was told Marc is no longer there.
2
Votes
Room Tips
"All the rooms are excellent"
Read review
"hotel very quiet, 2 bedrooms & 2 baths very spacious"
Read review
"Corner fire place rooms are quiet nice!"
Read review
"Pick a corner room"
Read review
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