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Fairfield Inn Richmond Chester

Booking.comUSD 95*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Fairfield Inn Richmond Chester
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279 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Richmond Chester
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Showing 277: English reviews
Washington DC, District of Columbia
Reviewed 14 August 2016 via mobile

The only real problem is the absolutely ridiculous $75 non refundable pet fee you pay and an additional $25 for pet number 2. C'mon Marriott. The room is $100 a night and you're going to charge guests an additional $75 pet fee. Guests get ZERO pet amenities for their $75. No designated pet area, no poo bags, nothing. For such...

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Helpful?
Thank jcfortier
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the feedback - we are one of our three hotels in our area who take pets - and our charge is reasonable compared to the other two hotels - it takes a lot of time and extra effort to clean a room after a pet has been in it - thanks for the other feedback

Collegeville, Pennsylvania
Reviewed 14 August 2016

We had been on the road all day, and were pleasantly greeted by Jerome and Torri. They went out of their way to make sure that we had some quick options for dinner. Additionally, they continued to go out of their way to make sure that all of our rooms had extra pillows, blankets, and other amenities . In the...

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Helpful?
Thank planejane727
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for recognizing the tremendous service provided by Twanda, Tauri and Jerome at our front desk - we are very proud of our team of superstars - thank you for letting us know how they made your stay one to remember

A TripAdvisor Member
Level Contributor
60 reviews
6 helpful votes
Reviewed 14 August 2016 via mobile

As part of the Marriott chain of hotels this Fairfield Inn upholds what Marriott's should be. Clean and comfortable rooms. Secure and convenient location right off I-95. Free hot/cold breakfast. Jason at the front desk was very helpful and went above and beyond to answer a question I had. Pet friendly and a great place to grab some winks without...

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Helpful?
Thank A TripAdvisor Member
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for letting us know that we were able to satisfy all your needs with clean and comfortable rooms - thanks for letting us know how wonderful Jason is - we really appreciate him as an integral part of our team

Hickory, North Carolina
Reviewed 10 August 2016

Quick overnight stay to pick-up a rescue cat in the area. I nearly changed hotels upon entering parking lot when I realized a teenage baseball team had taken over the grounds. The check-in was quick to move my room to a separate floor from the boys, even giving me a room upgrade. I stressed to them that I was exhausted...

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Helpful?
Thank flatfaces
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so glad we were able to accommodate a quiet room for you to rest after your long and exhausting day - hope all works out with the rescue cat

Stamford, Connecticut
Reviewed 4 August 2016 via mobile

Stayed here on July 30 into the 31st. We had an average stay at the Fairfield Inn as a stopover hotel on I-95 heading south. The front desk check in was easy. Room was clean and well updated (typical Fairfield Inn). Nothing special. Preferences were honored. If it stopped here, would have given four stars. However... Where this hotel had...

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Helpful?
Thank FloridawithKids
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many apologies for the breakfast area a/c units not working - unfortunately they decided to stop working on Saturday - but they are back working as soon as we were able to fix them - thanks for the positive feedback as well - hope you will come back and see us again

Mechanicsburg, Pennsylvania
Reviewed 3 August 2016

- Stayed three days. Like that they keep the pool heated and the chlorine doesn't burn your eyes. - Kodos to Tori and Jason at the front desk for the TLC. They gave me milk for the freshly baked cookies they put out, provided flexibility with my checkout time and they both made me feel at home during my stay....

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Helpful?
Thank timwilkiknson7700
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

We appreciate the feedback on your stay - thank you for your frequent stays with us and for recognizing Tori and jason

Reviewed 31 July 2016 via mobile

Rooms outdated. Not clean. Very thin walls. Pool and area around needs to be redone. Room smelled like cigarettes. Air conditioner fan would not stay on so when we were trying to sleep would be awakened with it starting and stopping. The best thing about the hotel is its location. Most of the staff is pleasant.

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Helpful?
Thank Channing K
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your comments concerning your stay - I do apologize for the problems that you encountered - I can assure you that this is not normal and I wish you would have alerted us to the problems so we could have corrected them for you

Allentown, Pennsylvania
Reviewed 25 July 2016

This was our stopover location headed down 95. Easy to find. Easy check-in even though we arrived after midnight. Breakfast had everything we wanted. Room was clean. We even scored some extra Marriott points. What more could you want? I recommend a stop here.

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Helpful?
Thank Ken789
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

We are "Just right" for a quick stop over as you head up or down 95 - thank you for letting us know are clean rooms, great breakfast and friendly staff are just what you need - come back and stay again

Naperville, Illinois
Reviewed 15 July 2016

We were traveling to Virginia and were delayed because of car trouble. Not only did they make us feel at ease when we arrived 12 hours late but Lily Rose made us feel so welcome and made a stressful day tolerable. All of the staff including Tauri, Twanda, and Kenneth were just so wonderful. We will definitely stay again when...

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Helpful?
Thank jeanmm2016
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your kind comments on our hotel - and for mentioning our great staff at the hotel - we take great pride in providing first class service to all of our customers

Ocean City, New Jersey
Reviewed 9 July 2016

We recently stayed here on our drive back from Florida. The hotel is very easy to get to, off of I-95. The room was clean and well maintained. The front desk staff was very friendly. The hotel offered free breakfast and free wifi. There is a Cracker Barrel near by as well. We loved that the hotel was non-smoking. We...

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Helpful?
Thank nptp84
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

thanks for the positive review - we pride ourselves in providing great service and clean rooms - thanks for recognizing that

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located near I-95 south of Richmond, Virginia, this newly renovated Fairfield Inn prides itself on providing first class service. Our new rooms provide a wonderful workspace as well as comfortable beds and furnishing to help you relax. Our hot complimentary breakfast each morning provides a great start to your day. You can also relax in our indoor pool or work out in our new fitness facility. We also have a laundry if the need arises ... more   less 

Additional Information about Fairfield Inn Richmond Chester

Address: 12400 Redwater Creek Road, Chester, VA 23831
Region: United States > Virginia > Chester
Price Range: $126 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Richmond Chester 2.5*
Number of rooms: 115
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Also Known As:
Fairfield Inn Richmond Chester Hotel Chester
Fairfield Inn Chester
Fairfield Chester
Chester Fairfield Inn
Hotel Style:
#2 Romantic Hotel in Chester
#6 Family Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Richmond Chester staff and other travellers.
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Questions? Get answers from Fairfield Inn Richmond Chester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for two beds in advance if you need them.”
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USD 95* /night
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Prices are for 1 room, 2 adults
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