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Fairfield Inn Richmond Chester

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Traveller (54)
Room & Suite (39)
Dining (17)
Overview
  • Excellent42%
  • Very good32%
  • Average14%
  • Poor8%
  • Terrible4%
Travellers talk about
“front desk”(48 reviews)
“cracker barrel”(19 reviews)
“room was clean”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star accommodation
All hotel details
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Rooms
3 Sep.4 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (311)
There are newer reviews for Fairfield Inn Richmond Chester
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308 results
Traveller rating
124
98
44
27
15
Traveller type
Time of year
LanguageEnglish
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124
98
44
27
15
Show reviews that mention
All reviewsfront deskcracker barrelroom was cleanparking lotwafflesoff the highwaymarriott pointsconvenient locationgas stationvery nice hoteleasy accesscomplimentary breakfastwould stay againstaying at this hotelfitness centerthe breakfast arealong drive
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31 - 35 of 308 reviews
Reviewed 15 July 2017

This hotel is located close to the highway. There are a quite a few restaurants very close. The rooms are clean and the staff is very friendly. My reason for the poor rating is that they have adjusted there a/c units. I like it cool...More

Thank kanata-pete
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 17 July 2017

Thank you for the feedback both positive and negative - I can assure you that we do not done anything to the a/c units to make them not run properly - unfortunately, the room you were in must have had a defective a/c unit -...More

Reviewed 19 May 2017 via mobile

Stay at this hotel twice a year. Front staff, Jason and Torey are welcoming. We always bring them a chocolate bar. Room clean, breakfast and breakfast staff are good. Fitness center could use a little updating and clean wipes to clean equipment after using. Will...More

Thank Bonita B
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 22 May 2017

Many thanks for your feedback - we appreciate it when we are told that we are doing a great job - thanks also for recognizing our superstars Jason and Tauri

Reviewed 14 May 2017

The room was comfortable, and breakfast was great. We like to have a room on the first floor, but were told that guests with pets are given first floor rooms. We could stay on the first floor, but since I am allergic to cats, we...More

Thank Joanne M
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 15 May 2017

many thanks for your feedback on your recent stay - I am glad we were able to accommodate your cat allergies

Reviewed 8 April 2017

I had been driving from Florida up north and had pulled into a number for hotels along the way. All full and the people I ran into where not very helpful until I met the wonderful night manager at the Fairfield inn in Chester VA....More

Thank soshsales
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 10 April 2017

Thank you for your kind feedback about Mark - he is a great asset to our team and we appreciate you recognizing his hard work and friendly personality

Reviewed 2 April 2017 via mobile

As a long time Marriott customer I can only say do not stay here. There were feather pillows when we said no feathers and our profile says no feathers. The toilet flooded the room, the TV remote didn't work. The room was just large enough...More

Thank drmikeb100
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 3 April 2017

I want to apologize for you not enjoying your stay with us here at the Fairfield Inn Chester. As we pride ourselves for assuring a great stay for all of our guests, we have failed you. I cannot redo your stay with us but would...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 101 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Chester
#6 Family Hotel in Chester
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 101 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Chester
#6 Family Hotel in Chester
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (54)
Room & Suite (39)
Dining (17)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Eric L
8 December 2016|
AnswerShow all 3 answers
Response from philmcgovern17 | Reviewed this property |
35 wash.
1
Vote
acc7302
16 November 2016|
AnswerShow all 4 answers
Response from John F | Reviewed this property |
sorry I can't help you on that one. Do not have any pets anymore.
0
Votes
Flounder55
15 January 2015|
Answer
Response from Andrew M | Property representative |
We offer more than the Marriott required bandwidth and if you want to stream at higher bandwidth it is an option offered at a minimum charge
0
Votes
Room Tips
"Ice machines on 1st and 3rd floors, only."
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"Ask for a room on the 4th/top floor"
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"I was in room 310 - had a front view of parking lot and part of Cracker Barrel and Denny's. Room was..."
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"Guests with pets stay on the first floor."
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