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Holiday Inn Express Chester

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Holiday Inn Express Chester
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89 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Reviewed 7 July 2016

Hotel location is very convenient, close to restaurants, shopping and Hwy. Breakfast is standard hot HIE breakfast and free of charge, Wifi works good and was free, too. Room carpet is in need of a deep cleaning, AC are non adjustable, setting is cold or hot, but of course very noisy, furniture is in need of an upgrade too....housekeeping is...

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Helpful?
Thank Juan Carlos M
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Joanne...

Salina, Kansas
Reviewed 23 June 2016 via mobile

Typical HIE. Nothing bad here. Very acceptable. A bit overpriced. Okay room - nice size & clean, friendly staff, nice breakfast (Always like their cinnamon rolls).... Just nothing exceptional where someone or something really made it stand out.

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Helpful?
Thank Kevin P
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Joanne...

Viernheim, Germany
Reviewed 8 March 2016

Customer service was outstanding, Shawna(not sure if correct spelling) went out of her way to please the customers every request. Was very friendly, and patient. I would difently go back, if needed to stay in hotel again in the local area. I highly recommend this hotel, beds were comfortable, and rooms were clean. But the service was, what got my...

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Helpful?
Thank Sean P
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for the five star review, and for being a loyal guest to the IHG brand. We love to hear that you enjoyed your stay.We look forward to seeing you again soon! Regards Holiday Inn Express Chester - Hotel Management Team

Chester, Virginia
Reviewed 27 February 2016

The staff were so friendly and welcoming, Shawna always had a huge smile and let her happiness and passion about her job exude. The breakfast and snacks were amazing!! Everyday after work I came home to clean sheets and linens and a fresh smelling room...a real home away from home!

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Helpful?
Thank Miguel S
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for the five star review, and for being a loyal guest to the IHG brand. We love to hear that you enjoy your stay. We look forward to seeing you again soon! Regards Holiday Inn Express Chester - Hotel Management Team

Albany, NY
Reviewed 11 January 2016 via mobile

Stayed here on a business trip to the area. The location is easily accessed to I95, so heading to Petersburg and other locations is easy. The rooms were nice and staff is friendly. My complaint is that the "gym" was not large enough and had no real equipment. There was 1 treadmill, 1 bike and 1 stand alone flat bench....

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Helpful?
Thank scottdkyle
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanne English

Memphis, Tennessee
Reviewed 4 December 2015 via mobile

Was going to stay at a nearby hotel but a coworker suggested this one. Overall it was ok. Staff nice. Lobby presentable. Room comfortable. The turn off was the cockroach on the floor of my room as soon as I entered. Water dripped constantly from the bathtub faucet.

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Helpful?
Thank Tommy J
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Clinton, Maryland
Reviewed 26 October 2015

The hotel was very clean, convenient to I-95, friendly staff, close to restaurants and service stations, but still quiet. A very nice continental breakfast consisting of pancakes, eggs, sausage, cereal, coffee, juices and fruit was also included.

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Thank Castpolymer1
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to review your recent visit! It's great to hear you found our staff excellent and loved our complimentary breakfast. Thanks again for your praise and we look forward to seeing you for another stay soon! Sincerely, Joanne English

Chesapeake, Virginia
Reviewed 29 September 2015

Clean hotel with comfortable bed and delicious breakfast! I was very impressed with the selection of the breakfast items. Will definitely choose this hotel again. The only negative was that the entrance to the hotel was difficult to navigate off the main road. There were no signs to direct you to the front door area.

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Thank MomDof3
New York City, New York
Reviewed 16 September 2015

Holiday inn express has a friendly knowledgeable & helpful staff. Clean room with TV & wiFi & breakfast included, fitness & business center. Close to Richmond &Fredericksburg.. Many historic places to see. Close to restaurants & shopping. Right off I95.

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Thank Eileen928
Norristown, Pennsylvania
Reviewed 14 September 2015

GReat stopping point if you are traveling to Disney. It is right near I-95 and it also has the greatest breakfast I have ever had in a hotel. Beds are amazing. I will be back if I am down that way and am looking forward to the breakfast.

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Thank Carl K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Complimentary high-speed Internet access at the Holiday Inn Express Chester. Experience the charm and warmth of Chesterfield, Virginia located near Colonial Heights, Hopewell, James River, and Petersburg. We are centrally located off I-95 at exit 61A and I-295 exit 15B, just minutes away from nearby government facilities including Fort Lee, DSC Defense Supply Center. We have easy access to the following businesses: Meadowville Technology, Honeywell, Dominion VA Power, HNI, Phillip Morris, DuPont, SRMC, John Tyler Community College, John Randolph Hospital, Xymid, Sunchem, Northrup Grumman, Capital One and LMR. We are located 13 miles south of Richmond, Virginia and 7 miles north of Southpark Mall in Colonial Heights. Within minutes of the Holiday Inn Express Chester, hotel guests can dine at Applebee s, Cracker Barrel, Pizzeria Uno's Restaurant & Bar, Chili s andO'Charleys Restaurant & Bar. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, sausage gravy and biscuits. Experience the world's best tasting cinnamon roll. We offer local packages including Macys and Rivers Bend Golf Packages for a great experience and your enjoyment. Visit Chester, VA and Stay Smart at the Holiday Inn Express Hotel Chester. ... more   less 

Additional Information about Holiday Inn Express Chester

Address: 1911 W Hundred Rd, Route 10, Chester, VA 23836-2402
Region: United States > Virginia > Chester
Price Range: $166 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chester 2.5*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Chester Hotel Chester
Holiday Inn Chester
Chester Holiday Inn
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always get a top floor.....quieter that way.”
 of 5 bubbles jds754, 14 Aug 2016 | Read review
“Rooms were perfect, very comfortable, but the service was outstanding. A must stay.”
 of 5 bubbles seanp153, 8 Mar 2016 | Read review
“The king suite was my choice I loved it plus sleeper sofa”
 of 5 bubbles L6908MRmiguels, 26 Feb 2016 | Read review
“I was on the back side and it was very quiet.”
 of 5 bubbles Castpolymer1, 25 Oct 2015 | Read review
“Nothing close by for dinner, other than a Hardees hamburger joint. Traffic isn't an issue providing you leave going out the back to the light and easy access back to I-95”
 of 5 bubbles RogerP432, 1 Jul 2014 | Read review
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