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Residence Inn Chesapeake Greenbrier

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Residence Inn Chesapeake Greenbrier
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157 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Copiague, New York
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago

Room was typical of this brand. Front desk staff was helpful and courteous. Breakfast was poor at best. It was 20 minutes late coming out. Cereal was stale. Coffee was luke warm. No fresh fruit other than pinapple chunks. Where were the bananas and apples? Breakfast is one of the reasons I choose this brand. The ability to get an... More 

Helpful?
Thank Bill47533
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for reviewing our hotel online. I'm sorry to hear that we failed to provide you with the Residence Inn breakfast that is typical for our property and the brand. I will make sure to speak to our General Manager about the problems encountered during your stay to ensure this does not affect our future guests. Thank you for... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Not going to do a real long drawned out review. But we had a 2brm suite, and our room was not satisfying at all. With a dirty oven, one of the bathrooms won't that clean, and last but not least one of the bedrooms had bedbugs. Thankfully a relative discovered the bedbugs while sitting on the end of the bed.... More 

Helpful?
1 Thank e w
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for reviewing our hotel online. I'm so sorry to hear that you did not have a typical "Residence Inn" experience with us. I can assure you this is not the normal for our hotel as shown by our multiple 5-star reviews. Please call Dawn Anderson, the General Manager, at 757-502-7300 so we can make this right. More 

Jacksonville, Florida
1 review
Reviewed 3 weeks ago via mobile

I can't say enough how much I enjoyed my stay here. I essentially lived here for 2 months while away on business and the customer service was superb. Marcus was my main man at the front desk making sure I was taken care of and over time we became good buds talking football, kids, life, and whatnot. One night my... More 

Helpful?
Thank Matty_M28
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel! I'm so happy to hear that you and Marcus bonded over various topics. He's a wonderful asset to our team and I will make sure to let him know what a great job he did during your stay. Please come back and see Marcus and the rest of the Residence Inn... More 

Agoura Hills, California
1 review
Reviewed 3 weeks ago

This was the very best Check in I have ever had. Marcus Greeted me with a Handshake. I stay at multiple hotels very often and this was the first and only time that I was greeted with a Handshake. This was the warmest welcome to any hotel. Thank you Marcus for making me feel very welcome to your hotel.

Helpful?
Thank pearil75
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel! I'm so happy to hear that Marcus gave you a wonderful greeting upon your arrival. I will make sure to pass along your kind words to him. Please come back and visit us again when you are traveling to the Chesapeake area. More 

Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago via mobile

Once again, this Residence Inn pleases! This was just an overnight stay on the way to OBX. Wanted to stay somewhere on the way. Had a pleasant experience once before, so stayed again. Can't go wrong here!

Helpful?
Thank Dnot55
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel. I'm happy to hear that you chose to stay with us again after you had a pleasant experience during a previous stay. I hope the next time you're on the way to the OBX or you would like to visit our area, we will see you again! More 

Gainesville, Florida
1 review
Reviewed 5 weeks ago

All the staff were friendly, courteous and remembered my name. I felt like they cared about me and their job. The rooms were clean and well laid out and decorated like a home. I loved my suite, it was like a small apartment ready to to start cooking.

Helpful?
Thank Jerry F
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your awesome review of our hotel! I'm so happy to hear that you enjoyed your most recent stay with us! Please come back and see us the next time you are in the area. More 

Level Contributor
3 reviews
Reviewed 20 October 2016

Marcus Scott,&Alisha work the Front desk and are very friendly and welcoming ,They will Both go out of there way to help you with anything great people! Kitchen morning staff is friendly and food is always hot , However Night time cook is very slow and there is always a wait dinner very rarely starts on time ! havonne and... More 

Helpful?
Thank Lisa J
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel. I will make sure to pass along your kind words and comments to our entire staff. I hope the next time you're in town you will give us a second chance for a 5-star stay. More 

Alexandria, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

My family and I are temporarily homeless after a fire at our home in Chesapeake. We have been residents at the Residence Inn since 30 August 1916. The hotel is quiet, clean and well kept. The staff is friendly and quite willing to help with any problems. Mr. Marcus Scott has been of particular help assisting me with finding a... More 

Helpful?
Thank John S
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear the circumstances that led to you staying with us, but I'm glad to hear that Marcus and the rest of our hotel provided you with a wonderful stay. Thank you again and please stop by to see us again when you're in the area. More 

1 review
Reviewed 18 October 2016

In a panic looking for a room and Marcus saved the day for us. Marcus was working at the front desk and my wife went in looking for a room after looking around the area for hours. Marcus helped my wife and he was fantastic. His attitude is fantastic and he really did all that he could to ensure my... More 

Helpful?
Thank Doug Y
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm so happy to hear that Marcus was able to help you find a room in the area. He is a wonderful asset to our hotel and team. Please come back and see us again when you are in the area! More 

Nathalie, Virginia
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 October 2016 via mobile

Two day stay with my wife, room was not serviced second day. Night staff didn't really seem to care. No fresh towels, bed not made. Barking dog in room next door, teenagers using the hallways like a race track, very difficult to get to sleep, cold coffee at the breakfast bar, towel rack falling off the wall and sink is... More 

Helpful?
1 Thank Mike S
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel. I'm sorry to hear that you did not experience the normal at our hotel. I can assure you that this is not the usual. Please call Dawn Anderson, the General Manager, at 757-502-7300 so we can make this right. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn Chesapeake Greenbrier is your perfect choice for a vacation in Hampton Roads. Centrally located to Norfolk, Portsmouth and Virginia Beach. This Chesapeake hotel has 1 and 2 bedroom suites available for short or long term stays fully equipped with kitchens and utensils. Complimentary parking, wireless internet and shuttle service in the area. ... more   less 

Additional Information about Residence Inn Chesapeake Greenbrier

Address: 1500 Crossways Boulevard, Chesapeake, VA 23320
Region: United States > Virginia > Chesapeake
Price Range: $131 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chesapeake Greenbrier 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Chesapeake Greenbrier Hotel Chesapeake
Chesapeake Residence Inn
Hotel Style:
#10 Family Hotel in Chesapeake
#11 Business Hotel in Chesapeake
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chesapeake Greenbrier staff and other travellers.
1 question
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Vienna, Virginia
2 months ago

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Questions? Get answers from Residence Inn Chesapeake Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The east side, beautiful sunrises.”
 of 5 bubbles 513jerryf, 31 Oct 2016 | Read review
“The two bedroom suites are very nice with room to meet the needs of a family of 4.”
 of 5 bubbles X2984JNjohns, 18 Oct 2016 | Read review
“The corner rooms apparently have an oven as well as stove top.”
 of 5 bubbles NeonGodzilla, 15 Oct 2016 | Read review
“we were on the ground level and it was quiet - no issues”
 of 5 bubbles M1100EKjaneth, 13 Apr 2016 | Read review
“Very quiet on 5th floor and studio room very comfortable”
 of 5 bubbles johnaT2602OE, 8 Dec 2015 | Read review
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