COMFORT SUITES (AU$112): 2019 Prices & Reviews (Chesapeake, VA) - Photos of Hotel

Stayed at this hotel for a prolonged period of time at the beginning of the year. not the newest or the nicest but it checks most of the boxes, the extra space is kind of nice. Unfortunately one of the last times I stayed I forgot my electric toothbrush (sadly one of the more…

Date of stay: January 2019

Response from StefanoR2381, General Manager at Comfort Suites

Responded 6 days ago

Hi Frankieee1037, First and foremost let me say its a pleasure serving you and thank you for choosing us to be your home away from home. I am very sorry that we failed to meet your expectations though on your last visit in reference to the missing toothbrush. Believe me I will re-open the investigation and review the lost and found process with the team and would like to followup with you, if you could forward over the best contact information to the email address below in my signature. Here at the Comfort Suites Chesapeake we strive to earn those 4 and 5 circle reviews and anything less is a coaching experience for the team and I. We appreciate the honest feedback as it will only strengthen our operations so that we may "WOW" you with the experience that you truly deserve. Please give us a call when back in the area as we look forward to your next visit. Have a great day. Stefano Reyes General Manager Comfort Suites Chesapeake sreyes@landmarkhg.com

Home away from home

Had a great stay at this fine hotel. Excellent staff, friendly knowledgeable and quick to help. Diedra was an awesome help in Sales, Valori was adorable in her Olaf costume at Christmas and super helpful, I wish I knew the names of the 2 maintenance men who helped fix my room…

Date of stay: December 2018

Response from StefanoR2381, General Manager at Comfort Suites

Responded 9 Jan. 2019

Hi AmazingDirector1! Thank you so very much for posting your kind comments!! I will be sure to share with all the staff at the next pre-shift. They loved to be recognized. And yes Valoris Olaf costume was awesome. I also do know who you are referring to as far as the maintenance men and I will be sure to share with them your review. Thank you again for choosing us to be your home away from home and we look forward to your next visit. Sincerely, Stefano Reyes General Manager Comfort Suites Chesapeake

Awesome hotel.

Love this hotel. I have to come every 5 mo the or so for work with my K9. The staff and accommodations are amazing. Heaven is the best, she always takes care of us K9 handlers and helps us with anything we need or any problems that arise.

Date of stay: December 2018

Response from StefanoR2381, General Manager at Comfort Suites

Responded 3 Jan. 2019

Hello and Happy New Year brandonc260, Thank you so very much for starting our New Year off with this 5 circle review. We love to hear that you love this hotel and we would love to have you back! Heaven is truly an asset to the team and I will be sure to share the kind comments. We look forward to your next visit. Sincerely, Stefano Reyes General Manager Comfort Suites Chesapeake

Comfort suites Chesapeake

Staff was very friendly. The room was very clean and huge. We loved the location. After being in the car for a couple hours it was nice to be in an area that we could go get dinner and walk stores easily. The breakfast was also good. We have decided this will be the hotel we…

Date of stay: December 2018

Response from StefanoR2381, General Manager at Comfort Suites

Responded 21 Dec. 2018

Hello Brianna R, Thank you so very much for the kind comments on the hotel and staff. We sure do appreciate that 5 circle review. I will be sure to share with the entire staff at pre-shift. It was our sincere pleasure to serve you and we are more than pleased that you have chosen the Comfort Suites Chesapeake to be your new home away from home! We will be waiting with open arms. Have a great day! Sincerely, Stefano Reyes General Manager Comfort Suites Chesapeake

Family time

Greeted so nicely by desk clerk when we arrived. All the staff and workers are so friendly. Entrance very clean and such a warm feeling. Beautiful rooms and everything convenient for an extended stay.

Date of stay: November 2018

Response from StefanoR2381, General Manager at Comfort Suites

Responded 3 Dec. 2018

Hi Glendell C, Thank you so very much for your kind comments and 5 circle review! I will be sure to share with all the staff and our next pre-shift. It means a lot that you chose us to be your home away from home and we will always strive to be that whenever you are in the area. Till the next time, have a wonderful day! Sincerely, Stefano Reyes General Manager Comfort Suites Chesapeake

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Our room

The opposite side of the king room

King Suite

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This is actually in response to the manager. I appreciate you taking time to respond to my review. I would also like to mention that when they found the card they called and said they would send it back which was great as honestly just for my piece of mind I wanted it back even if just to shred it myself. However they didn't mention they would charge me $6 to send it back. Again that's just unscrupulous. I have run businesses for years and never charged a customers card without their knowledge

What is the question?

Hello, Our family is coming down to visit, we have four kids of various ages. Do you have adjoining rooms with double beds in them?

Sorry I can't answer this question. I think you should call the Hotel. I stayed there with my husband. It is a very nice hotel.

We booked this hotel the weekend of October 7th for a soccer tournament. We have since heard you close the pool down the first weekend of October? Is this set in stone, or could it stay open longer since it has been so warm?

Hi bummedinmsp, Thank you for your question! Unfortunately, our outdoor pool will remain closed and will reopen around Memorial Day 2018. We hope this does not cause too much of an inconvenience for you and we look forward to seeing you in a couple of weeks! Sincerely, Angela Prior, CHA General Manager

Do you have smoking rooms

No we did not have a smoking room

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Do you have cribs available?

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