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Comfort Suites

Traveller (40)
Room & Suite (19)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Sauna
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS
295Reviews
79Photos
8Q+A
63Room tips
Traveller rating
  • 185
  • 61
  • 24
  • 19
  • 6
Time of year
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  • English
Popular mentions
My co worker and I stay here regularly and i wouldn't want to stay anywhere else. They have clean rooms , a great breakfast and being greeted from either Abby or Heaven just makes it all better. I really like how helpful the staff is here.
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Response from StefanoR2381, General Manager at Comfort Suites
Responded 1 week ago
Hello lilearltheman, Thank you so very much for the 5 circle review. It was our pleasure to serve you and so appreciate the feed back especially mentioning the names of our associates. We will be sure to share with them at our next preshift your kind words. We look forward to your next visit. Have a great day! Sincerely, Stefano Reyes General Manager Comfort Suites
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Absolutely perfect indeed. Our room was as described on the website. Clean, immaculate, and well appointed. The hotel is located in a shopping district flanked with very nice hotels. Very nice. We were warmly welcomed and attended to at the main desk. Breakfast was very nice.
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Response from StefanoR2381, General Manager at Comfort Suites
Responded 2 weeks ago
Hello TravelingJohn1234, What a pleasure it was to serve you here at the Comfort Suites Chesapeake. You will always have a "Home Away From Home" whenever you are back in the area. I will be sure to share this awesome survey with the staff at our next pre-shift. Thank you for your feedback and we look forward to your next visit. Sincerely, Stefano Reyes General Manager Comfort Suites Chesapeake
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Stayed at this hotel for a prolonged period of time at the beginning of the year. not the newest or the nicest but it checks most of the boxes, the extra space is kind of nice. Unfortunately one of the last times I stayed I forgot my electric toothbrush (sadly one of the more
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Response from StefanoR2381, General Manager at Comfort Suites
Responded 12 Feb. 2019
Hi Frankieee1037, First and foremost let me say its a pleasure serving you and thank you for choosing us to be your home away from home. I am very sorry that we failed to meet your expectations though on your last visit in reference to the missing toothbrush. Believe me I will re-open the investigation and review the lost and found process with the team and would like to followup with you, if you could forward over the best contact information to the email address below in my signature. Here at the Comfort Suites Chesapeake we strive to earn those 4 and 5 circle reviews and anything less is a coaching experience for the team and I. We appreciate the honest feedback as it will only strengthen our operations so that we may "WOW" you with the experience that you truly deserve. Please give us a call when back in the area as we look forward to your next visit. Have a great day. Stefano Reyes General Manager Comfort Suites Chesapeake sreyes@landmarkhg.com
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Had a great stay at this fine hotel. Excellent staff, friendly knowledgeable and quick to help. Diedra was an awesome help in Sales, Valori was adorable in her Olaf costume at Christmas and super helpful, I wish I knew the names of the 2 maintenance men who helped fix my room
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Response from StefanoR2381, General Manager at Comfort Suites
Responded 9 Jan. 2019
Hi AmazingDirector1! Thank you so very much for posting your kind comments!! I will be sure to share with all the staff at the next pre-shift. They loved to be recognized. And yes Valoris Olaf costume was awesome. I also do know who you are referring to as far as the maintenance men and I will be sure to share with them your review. Thank you again for choosing us to be your home away from home and we look forward to your next visit. Sincerely, Stefano Reyes General Manager Comfort Suites Chesapeake
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Love this hotel. I have to come every 5 mo the or so for work with my K9. The staff and accommodations are amazing. Heaven is the best, she always takes care of us K9 handlers and helps us with anything we need or any problems that arise.
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Response from StefanoR2381, General Manager at Comfort Suites
Responded 3 Jan. 2019
Hello and Happy New Year brandonc260, Thank you so very much for starting our New Year off with this 5 circle review. We love to hear that you love this hotel and we would love to have you back! Heaven is truly an asset to the team and I will be sure to share the kind comments. We look forward to your next visit. Sincerely, Stefano Reyes General Manager Comfort Suites Chesapeake
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Our room
Our room
The opposite side of the king room
King Suite
View in room
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1234
Sorry I can't answer this question. I think you should call the Hotel. I stayed there with my husband. It is a very nice hotel.
1 vote
Hi bummedinmsp, Thank you for your question! Unfortunately, our outdoor pool will remain closed and will reopen around Memorial Day 2018. We hope this does not cause too much of an inconvenience for you and we look forward to seeing you in a couple of weeks! Sincerely, Angela Prior, CHA General Manager
0 votes
Do you have smoking rooms
No we did not have a smoking room
0 votes
Show all answers
Do you have cribs available?
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12
"The 2nd floor of the hotel seems to be a quiet floor for those who are tired and need sleep."
"Ask for what you need - they do an awesome job!"
"Go to another hotel"
"Second floor rooms are quieter"
"If you are looking for a Hotel that provides hot breakfast & awesome customer service please book your stay here......."
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12345613
PRICE RANGE
USD 81 - USD 190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel chesapeakecomfort suites chesapeakechesapeake comfort suites
LOCATION
United StatesVirginiaChesapeake
NUMBER OF ROOMS
124
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