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Extended Stay America - Chesapeake - Crossways Blvd.

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Traveller (23)
Room & Suite (16)
Dining (2)
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Overview
  • Excellent33%
  • Very good18%
  • Average13%
  • Poor12%
  • Terrible24%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
There are newer reviews for Extended Stay America - Chesapeake - Crossways Blvd.
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31 - 35 of 64 reviews
Reviewed 2 September 2016 via mobile

We did not like this hotel. I felt as though it's accommodations were below standards. I felt like it was not clean, especially because there was a big stain on the bedspread. There hadn't been any updates in a while, you could tell from the...More

Thank gails3
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd.Responded 3 September 2016

Thank you for staying with us and for taking the time to post a review. Its clear by your comments that we did not meet your expectations and that you did not have a very stress-free stay. This was not the experience we hoped for...More

Reviewed 22 August 2016 via mobile

First of all, upon arriving, the lobby check-in area was the size of a hotel room, maybe smaller. It is definitely not as pictured in thier website at all. There was some trouble with peoples reservations ahead of us, so there were about 6-8 groups...More

Thank klay36
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd.Responded 23 August 2016

Thank you for your recent stay and for your feedback. We would like to apologize for the issues you experienced in your guest bathroom. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything...More

Reviewed 10 August 2016 via mobile

Booked room three days before trip, room was ready, we arrived much later than expected (11pm). Room was clean, towels had stains, toilet seat cover was peeling and needed replaced, requested an extra pillow, but none were available. For the location, which is next to...More

Thank Latasha J
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd.Responded 11 August 2016

Thank you for your feedback about your recent visit to our hotel. We are glad to see that your overall stay was satisfactory, and you liked the cleanliness of your room and our location. However, we apologize we did not fully meet your expectations in...More

Reviewed 7 August 2016 via mobile

The service was very good here. Quality of the room was very good for the price. Really have no complaints. We were here to see our daughter at Regent University. 5 minutes away. Easy access to shopping and beach. They checked the room before we...More

Thank tasme80
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd.Responded 8 August 2016

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Chesapeake - Crossways Blvd. We are pleased to read that you loved your accommodation, our courteous service and convenient location which was perfect for your...More

Reviewed 5 August 2016

Checked in after a long drive from New Jersey. Check in was 3 pm and tried to check at 4pm but room wasn't ready. Room was dirty, sheets weren't clean and grounds weren't kept up. Cigarette butts everywhere. Front desk person was always in the...More

Thank clm2016
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd.Responded 6 August 2016

Thank you for selecting our hotel for your recent stay. We are sorry for the challenges you experienced after a long day of travel. Our front desk staff has multiple duties to aid and assist our guests in having a pleasant stay. Each of our...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 83 - USD 164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 83 - USD 164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (23)
Room & Suite (16)
Dining (2)
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Room Tips
"Near lots of restaurants, food store, mall, can walk to lots of dining and shopping. No elevator and some..."
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"Have them explain all policies before check in!"
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"Find another hotel."
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"Ask for a room up front; the highway is RIGHT BEHIND the hotel is VERY loud. Also, be warned that there's..."
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