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Doubletree by Hilton Charlottesville

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1,294 Reviews from our TripAdvisor Community

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Showing 1,286: English reviews
Start your review of Doubletree by Hilton Charlottesville
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Kemptville, Canada
Reviewed 2 days ago NEW

The hotel was about 6 miles off the highway. GPS had no issues finding it. We had a newer room which was very clean. There was no hotel or highway noise at all. The bed was very comfortable more soft than hard which is what we prefer. We would most certainly stay again as we transit from Florida back to...

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Helpful?
Thank Happy_Guy_Ottawa
Lancaster, PA
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

We stayed here with a pet this past weekend and found the hotel to be clean, convenient, comfortable and welcoming. The hotel is situated right on business 29 with plenty of restaurants and stores. It is minutes from many wineries, UVA, and Monticello. The area is easy to navigate. Check in was fast and friendly. We did ask for a...

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Thank Ttessa223
About Hotel's Favourite Review
Sergio G, Manager at Doubletree by Hilton Charlottesville, responded to this review

Ttessa223, Thank you so much for your wonderful comments!! Our team loves to here about our guests enjoying their stay and we are glad that you and your furry friend enjoyed your visit. We are making the front of the hotel more pet friendly right now with some of the landscaping upgrades so we can continue to have wonderful comments...

Honolulu, Hawaii
Reviewed 3 days ago NEW

This is near Nothing! Probably great for a convention but not for tourists. Sams club is in the parking lot! The hotel really needs some love in the decor department. Front desk was bery professional. Bar is cute. Drink prices were good. Bar staff was on it.👍🏼

Review collected in partnership with DoubleTree by Hilton
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1Thank Liz D
Management response:

Dear Liz D, We truly appreciate you taking the time out your busy week to give us feedback on your recent visit to our hotel. The housekeeping team takes a lot of pride in our cleanliness and it is disappointing to hear we fell short on your expectations. I will review your comments with the team to make sure we...

Atlanta, United States
Reviewed 5 days ago NEW

This hotel is dated and is not even close to being a Hilton. HVAC is from a cheap motel. This hotel is set up for buses of tourists or teams. Do not stay here for business. Lighting in the parking lot is so dim, you may even be hit by a car.

Review collected in partnership with DoubleTree by Hilton
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Thank marklU6659BA
Sergio G, Manager at Doubletree by Hilton Charlottesville, responded to this review

MarklU6659BA, Thank you for your feedback regarding your recent visit to our hotel. We appreciate your comments as we use comments like yours to improve upon in the future. We will look into the lighting situation as safety of our guests is always at the front of everything we do. Thank you so much for staying with us.

New York City, New York
Reviewed 1 week ago

We stayed here one night while in town and I was very concerned because of the very mixed reviews, but we had a nice stay. The staff at the front desk and bar as well as catering people we met with were a delight - very helpful and pleasant to deal with. We are Hilton Honors members and had a...

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Helpful?
Thank VivSpa
Management response:

Dear VivSpa, The team and I are extremely grateful to hear you gave us an opportunity to be your hotel of choice in Charlottesville. The areas you mentioned above will be outstanding topics of discussion on areas we are doing well and areas we can improve. I will share your feedback with my team to let them know how much...

Charlottesville, Virginia
Reviewed 1 week ago

This hotel is Decent but there was a security guard outside the room door all night which I thought was really weird. Walls are super thin, customer service is great but this hotel could stand a renovation.

Review collected in partnership with DoubleTree by Hilton
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Thank temishat
Sergio G, Manager at Doubletree by Hilton Charlottesville, responded to this review

Temishat, Thank you for your comments regarding your stay with us. Without going into great detail the group that was staying with us had several young guests in-house and they contracted a security guard to be stationed on floors that had rooms occupied by them. We are excited for upcoming renovations around the hotel and you will see many changes...

Reviewed 1 week ago

Our church denomination holds a pastors retreat in this hotel every March. I have attended for two years now, both times there were elevator issues. Last year a group of us actually got stuck in one that had stopped between floors and someone inside had to pry them open so we could hop out. Our District Superintendent's wife who uses...

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Helpful?
Thank Sandra P
Sergio G, Manager at Doubletree by Hilton Charlottesville, responded to this review

Sandra P, Thank you for the kind comments about the staff and I am glad you enjoyed the retreat. Unfortunately the timing of a elevator issue is never good and we never want our guest to have issues here. We are working closely with our elevator company closely to resolve the issue. Thank you for staying with us and we...

Roanoke, United States
Reviewed 1 week ago

Very friendly staff. Rooms very comfortable and clean. My room did not have a refrigerator and microwave. Though I believe that they do have rooms that do have them if you request them, but not sure. Great place for business meetings and retreats. Staff was always willing to help and to provide any needs you may have. Loved getting fudge...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Virginia P
Sergio G, Manager at Doubletree by Hilton Charlottesville, responded to this review

Virginia, Thank you for staying with us! Wonderful to hear that you enjoyed your visit and we love to take care of our guests! The team will be excited to know that you enjoyed your stay. We look forward to many more visits.

Baltimore, Maryland
Reviewed 1 week ago

I arrived on 3/12 and Tim was wonderful because my reservation was for the next day. However, when I arrived in my room I noticed a stink bug and it creeped me out like you wouldn't believe. I phoned the front desk and I know I'm being a picky...but I hate bugs. A young lady, delightful lady from housekeeping picked...

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Helpful?
Thank tpjarmstrong
Sergio G, Manager at Doubletree by Hilton Charlottesville, responded to this review

Tpjarmstrong, Thank you for your comments regarding your stay. I am glad that a few of our ambassadors shined during your less than perfect stay. We are excited for the landscaping renovations that are happening in the front entrance and the restaurant dining room upgrades. Unfortunately there is never a perfect time to do upgrades in a hotel and we...

Cloquet, Minnesota
Reviewed 2 weeks ago

Stayed 2 nights - after flying in to Charlottesville, and the night before flying out. Friends reserved a "suite" the 1st night - which consisted of 1 double bed, and a couch bed. That to me, does not make a "suite". Most hotels "suite" rooms have a separate bedroom. The 2nd night it was just me in a room with...

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Helpful?
Thank lmhoov68
Management response:

Dear Imhoov68, We truly appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. The team and I apologize for the inconvenience you experienced during your visit and we will discuss this topic to improve our room descriptions. We hope your last visit won't deter you from coming back when your travels bring...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Doubletree by Hilton Charlottesville is located just minutes from the University of Virginia, John Paul Jones arena, Charlottesville Regional Airport and Monticello. Recently renovated in 2008, the Doubletree by Hilton Charlottesville was named one of Expedia’s Insider's Select Hotels and Reader's Choice Hotel by the Daily Progress. ... more   less 

Additional Information about Doubletree by Hilton Charlottesville

Address: 990 Hilton Heights Road, Charlottesville, VA 22901
Region: United States > Virginia > Charlottesville
Price Range: $169 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Charlottesville 3.5*
Number of rooms: 235
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Travelocity so you can book your Doubletree by Hilton Charlottesville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Charlottesville Hotel Charlottesville
Hotel Style:
#9 Business Hotel in Charlottesville
#13 Family Hotel in Charlottesville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Charlottesville staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Charlottesville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the size of the bathroom, ours was so small you literally could not turn around.”
 of 5 bubbles sandrapH2799WG, 15 Mar 2017 | Read review
“Sams Club & Walmart within walking distance”
 of 5 bubbles tpjarmstrong, 13 Mar 2017 | Read review
“Top floor is executive floor for Hilton Honors with lounge”
 of 5 bubbles OBXfan1964, 8 Jan 2017 | Read review
“Floor numeration is confusing; lobby is actually on third floor. Ask for topmost floor you can get; it will not be as high as you think.”
 of 5 bubbles BearX220, 1 Dec 2016 | Read review
“Also, elevator is NOT in the center of corridor! It is at the North end of the long hallway..!”
  • Chair and area of carpet that I was afraid to sit in or walk on...
  • Furniture that time forgot.....
 of 5 bubbles WeBeenThereDoneThat, 19 Oct 2016 | Read review
5 of 5