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Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
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539 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Dulles Airport
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Showing 527: English reviews
Reviewed 17 February 2017

Staff is wonderful! Tabinda is the front desk clerk that checked us in and she was phenomenal. Friendly staff and always helpful! We stay here several times a year and are never disappointed. Would recommend to any traveling in the area.

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Helpful?
Thank Crystal M
Ashburn, Virginia
Reviewed 10 February 2017

This was an awesome stay! Bed was comfortable, room clean, and very quite. Staff is awesome, lead by Paula's customer service and welcoming personality. I also enjoyed the wonderful breakfast, each morning.

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Thank grepayne
Reviewed 24 January 2017 via mobile

If a hotel is going to offer a free breakfast, then there needs to be some offerings in place. All hot items were emptied at one time, I find that hard to believe. Finally, hot items from their plastic bags were replenished. Had a waffle maker, but no butter for them. Overall, a VERY UNPLEASANT EXPERIENCE!

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1Thank Kim A
Management response:

We sincerely apologize for your experience at the Comfort Suites Chantilly. As a hotel we strive to make every guest happy, we will be reviewing our breakfast and correcting these issues immediately.

Grand Rapids, Minnesota
Reviewed 31 December 2016 via mobile

My wife and I stayed at the comfort Suites in December of 2016. We were going out to visit out daughter and son in law in LA the staff at checkout were very pleasant to deal with the room was very nice and clean even under the bed. We used the airport shuttle which we thought was very reasonable in...

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Thank Kirk S
Management response:

Thank you so much for a great review. We appreciate the feedback and look forward to seeing you again.

Sallisaw, Oklahoma
Reviewed 14 December 2016

The staff was helpful and friendly. The breakfast was very tasty. I liked the room, it was spacious and the pillows were great. The lobby is nice. There is a free shuttle that will take you to the airport.

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Helpful?
Thank Tim G
Management response:

Thank you so much for this great review. We appreciate your feedback and hope to see you again soon.

Reviewed 7 December 2016 via mobile

After having my flight cancelled I made a last minute reservation with this hotel through Hotwire. When arriving at the hotel I presented my confirmation to the shabby front desk. I was rudely told that even though I had a booking there were no rooms available. I said this couldn't possibly be correct, but was assured that they were completely...

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Thank Pippa S
Management response:

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our service. I hope that I can convince you to change your mind about another visit to our property. Please reach out...

Reviewed 2 December 2016 via mobile

The room we got was very spacious and nice. Large bed along with couch/coffee table, desk and tv. The internet is TERRIBLY slow. Slower than usual slow hotel internet. 400kbps is all I was getting from speed tests, while actual downloads struggled to break 200kbps. I would hope that they upgrade it in the future because I've had better hotel...

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Thank Patrick L
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

Hello, I apologize for slow internet net we have fixed the issue, Hope to see you soon. Edward Iqbal General Manager.

New York City, New York
Reviewed 22 November 2016

I have to say that everyone at this hotel is extremely accommodating. From Tony the driver who picked me up at the airport to the young lady who helped me with printing to Fazia, Director of Sales who gave me a ride to the store to the lady who was at the front desk the morning of my check out...

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Thank louistam918
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

I am glad you had a great stay with us, I will shear your kind words to all of my staff, we all all looking forward to see you. Happy thanksgiving. Edward Iqbal General Manager.

Reviewed 18 November 2016

I stayed for one evening, November 15th, 2016. First, the desk manager when I checked in at 5:00 PM was spectacularly unhelpful. She knew nothing about the surrounding area, like where the restaurants were. She refused to let the shuttle deviate from the few destinations permitted. Most importantly, when I got to my room with a desk, there was no...

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Helpful?
Thank Scandalarian
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

I am so sorry about you experience at our hotel, I go and address this issue. Thanks for update. Edward Iqbal. General Manager.

Reviewed 5 November 2016 via mobile

Our stay at the Chantilly Comfort Suites was great. We had a quiet night before a very long trip and the breakfast was perfect. My husband and I want to particularly thank Paula for her thoughtfulness and help. We definitely will be back when we fly out of Dulles!

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Helpful?
Thank Linda L
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

Linda, I appreciate your great comments and I will share with my team. Looking forward to see you soon. Edward Iqbal General Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more   less 

Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Dr, Chantilly, VA 20151-3238 (Formerly Comfort Suites Chantilly)
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: $123 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites
Hotel Style:
#3 Family Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#7 Business Hotel in Chantilly
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Dulles Airport staff and other travellers.
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Questions? Get answers from Comfort Suites Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor quiet if there is a party or event on main floor”
 of 5 bubbles jacquietpa, 23 Mar 2017 | Read review
“Fourth floor tends to be quieter, but it takes longer for the water in the shower to heat up.”
 of 5 bubbles greypilgrim, 15 Mar 2017 | Read review
“First floor, end of hallway...super quiet.”
 of 5 bubbles RAS6494, 8 Mar 2017 | Read review
“Be prepared to pay A LOT of money for "motel" quality rooms and service”
 of 5 bubbles PissedMommy, 6 Mar 2017 | Read review
“Staying at the Comfort Suites you receive a 10% discount at Julia's the restaurant next door.”
 of 5 bubbles bkurtz, 30 Jul 2016 | Read review
5 of 5