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Extended Stay America - Chantilly - Dulles, VAex

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Traveller (9)
Room & Suite (62)
Dining (4)

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About

#13 of 15 hotels in Chantilly
Location
Cleanliness
Service
Value
Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes from Dulles International Airport IAD. Enjoy spacious guest suites with fully-equipped kitchens, and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, and jogging trail.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Snack bar
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Business
Hotel links
Special Offer:Click here to book direct and SAVE!
115Reviews0Q+A27Room tips

Reviews
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Larry F wrote a review June 2016
58 contributions15 helpful votes
Using TownPlace Suites Chantilly as a home base for an extended period. The rooms are spacious and very comfortable. They are well equipped with a full kitchen (Stove with oven, refrigerator, microwave) and serving pieces for 4. The front desk staff is friendly and extremely helpful. Housekeeping, especially Gloria Pineda, is attentive to detail and I find my room in great condition when I return from work each evening. TownPlace has a great price point, especially for long-term commitments. For shorter stays, the price is very reasonable as well. There is a free breakfast every morning, but I have not taken advantage of this amenity. The fitness room has but two pieces of equipment, but both are usable.
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Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Doug F wrote a review June 2016
4 contributions1 helpful vote
The first picture you see on the web site is a beautiful swimming pool - that has a tarp over it and a padlocked gate when you pull up. When I was at the front desk a regular customer added it has been closed since Labor Day 2015 and there are plans to "fill it in". Why show a picture of something that isn't there - SINCE LABOR DAY - on your website? Was traveling with our 8 year old grandson who was significantly disappointed. Had to drive to the Courtyard and Residence Inn to use their pool. 2 room suite was fine and the the front desk staff tried as hard as they could to apologize and do what they could, but they are overworked and short staffed. One morning the person in charge of the breakfast area didn't show up so Rodney had to man the desk and replenish all the food
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Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Audrey S, General Manager at Extended Stay America - Chantilly - Dulles, VAex
Responded 21 June 2016
Dear Doug, Thank you for your feedback on your recent stay. I apologize that your experience was less than stellar and I can certainly understand your frustrations with our pool outage. I welcome the opportunity to further discuss your stay with you at your earliest convenience. Please feel free to contact me directly at audrey.smith@marriott.com. -Warmest Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Longmont_sks wrote a review June 2016
Longmont, Colorado1 contribution
the TownPlace Suites in Chantilly has been my 200 night a year rest stop for the past several years. The building itself has a few minor issues that need work, but they are actively working year round to keep the facility nice and functioning. The space available to me in the 2-bedroom is a huge plus, as is the full kitchen. The hotel is very convenient to the local area, with lots of amenities near - from grocery to shopping to local restaurants (as well as larger chain ones). The staff there is great - always helpful, friendly, and they go out of their way to make me fee "at home". the 5 star rating is mostly due to the staff and room service folks - From Doreen at the front desk, to Gloria Ruiz's daily service, everything is great!
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Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Audrey S, General Manager at Extended Stay America - Chantilly - Dulles, VAex
Responded 17 June 2016
Dear Longmont_sks, Thank you for taking the time to provide feedback on your stays. I am so pleased to know that our staff is providing you with exceptional service. I've shared your comments with the entire team as well as Doreen and Gloria. I look forward to remaining your rest stop here in Chantilly! Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert H wrote a review June 2016
1 contribution
I have been here a couple of times for extended stays for work. The breakfast is not much to talk about. Only major complaint, the Wifi is the terrible and slow. The front desk people have been helpful. But the 5 stars goes to the room service personnel. These people work so hard and are the nicest people. In particular, Gloria Maribel Ruiz has been the best! Please give her recondition for her excellent daily service.
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Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Audrey S, General Manager at Extended Stay America - Chantilly - Dulles, VAex
Responded 17 June 2016
Dear Robert, I am delighted to hear that Gloria has been able to provide you with outstanding service! I have shared your comments with her and our entire team here at TownePlace Suites. I look forward to welcoming you during your next trip to the area. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephanie V wrote a review June 2016
1 contribution
My son and stayed there during a recent visit to DC. The suite was very comfortable for what we needed it for and it was very close to shopping and amenities. The room has a kitchenette with dishes, etc. which was convenient. The only complaint I had was that we were on the second floor and we could hear the people above us walking around until very late at night. We had to get up early in the morning, which made it frustrating. Had I realized this, I would have requested a top floor suite so we could have slept through the night. Aside from that, we would stay again and I recommend to anyone in town for a short visit.
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Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Audrey S, General Manager at Extended Stay America - Chantilly - Dulles, VAex
Responded 17 June 2016
Dear Stephanie, Thank you for your review of your recent stay. I am happy to hear that our location and amenities helped you enjoy your time in Chantilly. I look forward to your return during your next trip! Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ReneeH517 wrote a review May 2016
Broken Arrow78 contributions45 helpful votes
Great location. Had a 2 bedroom suite with kitchen. Lots of space. Pool wasn't open yet--but I saw other pools at other hotels open. Wonder if there was an issue. Our suite needed a little maintenance- but nothing major. The breakfast was ok--same thing every day. Although I'm sure I saw different cereals in the kitchen! The sitting area for breakfast is small--so get there early. Also in order to get a good rate you must stay 5 nights. Only one elevator--so if you don't like to walk request a room near the elevator.
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Date of stay: May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doreen J, Manager at Extended Stay America - Chantilly - Dulles, VAex
Responded 6 June 2016
Thank you for taking the time to complete a Trip advisor Review in regards to your recent stay at the TownePlace Suites Chantilly Dulles South. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Currently, our pool area is having work done to make it more enjoyable for our guest. We apologize, it wasn't available while you were here. The Breakfast Menu is our Brand Standard, which offers slight menu changes daily. Again, thank you for taking the time to complete the review. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Chantilly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SnakeNYC wrote a review May 2016
New York215 contributions81 helpful votes
This hotel is a few minutes away for Air and Space museum, which I think it is the best Air and Space Museum. Suites have sofa bed and a queen bed and it is great for the family. As most TownePlace, free parking and hot breakfast. seasonal pool. Nice people there.
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Date of stay: April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Audrey S, General Manager at Extended Stay America - Chantilly - Dulles, VAex
Responded 22 May 2016
Dear SnakeNYC, Thank you for taking the time to share your feedback on your recent stay! I hope we have another opportunity to serve you during you next trip to the Chantilly area. Warmest Regards, AS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert M wrote a review May 2016
303 contributions101 helpful votes
My son and I stayed here while in the area for a few days. The property is a bit old, but reasonably comfortable. The staff was friendly and courteous. Plenty of restaurants and shopping nearby. Wouldn't hesitate to stay again when in the area.
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Date of stay: April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Audrey S, General Manager at Extended Stay America - Chantilly - Dulles, VAex
Responded 22 May 2016
Dear Robert M, Thank you for sharing feedback on your recent stay with us. I am happy to hear the staff was able to make your stay enjoyable. We hope to be able to serve you again when your travels bring you back to the Chantilly area. Warmest Regards, AS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aspeck wrote a review Apr 2016
Huntingdon, Pennsylvania179 contributions85 helpful votes
We only stayed one night, but the bed was comfortable, the room spacious and clean, the breakfast okay, the staff very courteous and friendly. The only downside was the lack of wall insulation ... We could hear our neighbors tv all night long. More insulation would have given this place a 5 out of 5.
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Date of stay: April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Audrey S, General Manager at Extended Stay America - Chantilly - Dulles, VAex
Responded 28 Apr 2016
Dear aspeck, Thank you for taking the time to provide feedback on your recent stay with us! I am delighted to hear that our staff was able to provide you with an exceptional stay. Safe Travels! Audrey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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B B wrote a review Apr 2016
Manassas, Virginia22 contributions
We were not impressed with this hotel. If you need a place to crash and get out this will do. Getting the temperature in the room to adjust was a little of a task. There was a slight order in the room, Thank goodness we carry Lysol when we travel.
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Date of stay: October 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doreen20151, Manager at Extended Stay America - Chantilly - Dulles, VAex
Responded 22 Apr 2016
Dear B B, Thank you for taking the time to share feedback on your recent stay with us. Please accept our apologies for not meeting or exceeding your standards. I have spoken with the appropriate hotel teams regarding your experience, and they have made corrections to ensure this was an isolated incident. We hope if your travels bring you back to Chantilly, you will give us another opportunity to serve you. Thank You Yours in Hospitality,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$102 - AU$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites chantilly hotel chantilly, chantilly towneplace suites
LOCATION
United StatesVirginiaFairfax CountyChantilly
NUMBER OF ROOMS
95
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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EXTENDED STAY AMERICA - CHANTILLY - DULLES, VAEX (AU$102): 2024 Prices & Reviews (VA) - Photos of Hotel - Tripadvisor