One of the better hotels in Rutland for sure , I am a regular business traveler and stay at many hotels during my trips to rutland , but have to admit Holiday Inn has the best amenities and rooms are clean and staff is friendly. The vaccine site next door is a blessing in disguise
I have stayed this hotel numerous times. I have even quoted it myself as one of the best values in all of Vermont including an extraordinary complimentary breakfast. I understand with things the way they are now we can't have breakfast but that's just the beginning. I went there tonight and discovered that the majority of the hotel was being use as public housing and the conference center as a vaccination clinic. I understand that a lot of people have nowhere to live and that the hotel may otherwise go out of business with the current state of things. But I think they should just do that for now if that's what they want to do. The entire hotel smelled like cigarettes and it sounded like there was a frat party going on everywhere. I did continue on to my room not before passing someone who seemed so out of it in the hallway that I was pretty sure they were on drugs all while smoking a cigarette inside without a mask on. I immediately left my room and told the woman at the front desk that I was very uncomfortable. I booked at another hotel in Manchester as I was able to research that a number of hotels in Rutland were all doing the same thing.…
My house does not have Air Conditioning and it was one of those SUPER HOT summer days we had in Vermont last year (2020). So I decided enough was enough, and found a deal online for 2 nights at this hotel and said SURE. Check in was good, nice front desk worker. I did mention that my husband has some trouble walking due to a health issue, so the closer we could be the better. We were SO far away from the desk it was not even funny. I felt like we were in the shining, turning down this hallway, then another, and even another. I had asked if we could use a side door and was told no, that due to Covid they were only allowing the front door use. Yet other cars were parked in the lot by side doors. I had reserved a king room as it was a special treat of a vacation, and being on the larger side both my hubby and I like the king bed. I paid king room prices, yet we did not get a room with a king bed. We got one with 2 queens. I was not happy, was not even told at check-in that I did not get the room I paid for. I guess they wanted me to be surprised. Plus the room was SOOOOOO hot. I could have cooked an egg. I cranked the A.C on as quick as I could. and it did cool the room down, but it took awhile. We settled in, and had a good evening in the A.C. Too bad it was still hot at night, and apparently the A.C don't run all night, because I could not sleep at all either night, because the A.C would shut off and the room would get so unbelievably hot. I sweat through my pajamas it was so hot in the room. The next day the A.c was fine all day, and we enjoyed being able to beat the heat. I did call down to the front desk for more towels and the woman at the desk was very polite, and brought them right down to us. That night was another night of no sleep due to extreme heat in the room with the lack of A.C working all night. If I wanted to sweat all night and not sleep, i would have just saved the money and stayed at home for free and sweated. We noticed people coming and going from the side doors, so I said you know what, Im not making my poor husband hobble down those insane halls, im parking on the side and coming in a side door. There were not working key locks on the doors anyways so it was not a problem. I might stay here again if the price was right, but it would not be my first choice of places to stay in the area. Many nicer places with im sure working A.C.…
Excellent customer service , Well appointed hotel and conveniently located in rutland. Clean and comfortable and all the covid protocols , social distancing and everyone was wearing masks . We will be sure to return .
We stay for 1 night and this is the worst hotel I ever stay, smell disgusting like you sleeping with people smoking all night next to you. If you are a smoker and don’t mind go for. Other wise stay away from this place.
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