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Traveller (3)
Room & Suite (3)
Traveller (3)
Room & Suite (3)
Overview
  • Excellent0%
  • Very good45%
  • Average33%
  • Poor0%
  • Terrible22%
  • 17 Apr. 2018
    “Don't use cleaning service”
  • 20 Aug. 2017
    “Good spot to stay depending where you rent”
AMENITIES
Pool
Non-Smoking Hotel
Family Rooms
Kitchenette
Laundry Service
Tennis Court
4 Star accommodation
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Reviews(9)
Traveller rating
  • 0
  • 4
  • 3
  • 0
  • 2
Traveller type
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  • English
William N
11
Reviewed 17 Apr. 2018via mobile
Stayed at my friend's condo here and brought my drone along to get some shot around the area. The first day we went out on the mountain I came back to find my drone had been broken by the cleaning service. One of the arms was completely snapped. I even kept it away from all our luggage in a room no one was using but still they somehow managed to break it. I attempted to contact them about this many times but everytime they either took down my number and said they'd call back or directed me to an answering machine. It's very clear they don't care about damaged property and have no intention of resolving this issue so I guess I'm out $200. If you stay here don't bother with the cleaning service, let then clean it when you leave.
1 Thank William N
Allan S
New York City, New York
3131732
Reviewed 20 Aug. 2017via mobile
Have been staying here for several yeArs on a long week. The experience is where you rent from, the owners or rental agents. I have been lucky and it is a great spot. To stay. Plenty of places to get provisions in town and spectacular views. Careful of what you get. And if you are you will be rewarded. Lots of activities around and a wonderful spot to chill out.
Thank Allan S
jellies23
Dublin, Ireland
173
Reviewed 4 Jan. 2017
Went with 6 friends. We got really lucky with the weather and got fresh snow for the 2 days we were there. Great facilities: including speedy ski lift with bubble make for lots of ski time and nice views. Staff were very knowledgeable and friendly on Okemo slopes. Hope to return again.
Thank jellies23
Ally E
Ancaster, Canada
3935
Reviewed 28 Mar. 2016
We went last March Break and the one before that we stayed at Kettle Brook. The places are very similar with a main kitchen and living area and two bedrooms. Kettle Brook was nice because there was a whole separate downstairs apartment style area that my boyfriend and I enjoyed for some relaxing time away from the group. The room we had at winterplace only had one King bed and then a room with two twins. The location of winterplace is much better and easier to get to the lifts from! It's a little tougher getting back because you need to go to the bottom of the main hill and take the lift back up to get inside, but that didn't really matter too much.

The room cleaners would be why I'm giving it a 3. On the second day we had no toilet paper because they left us half a roll in each of the bathrooms. We left notes and called reception to have more put in and finally on the third day we got more. We also had dirty sheets in the one twin bed that looked like they had not been cleaner, possibly makeup from the last group that had been there.
Thank Ally E
Art M
91
Reviewed 4 Jan. 2015via mobile
Stayed at Winterplace right on the slope at top of the Quad A chair - great location. When I booked the room the Agent on the phone was very helpful and had great Customer Service. When we arrived (on Jan 2, 2015) and our room was not ready we got an attitude from the guest services manager and decided to venture to a local restaurant for dinner, but overheard the Guest Services Manager being rude to another guest. Young guy with a major attitude - should not be in a customer service job.
Room was a bit run down, heating system did not seem to work properly and there was only 1 coffee filter - that is grounds (no pun intended) for a room trashing - which we did not do, we adapted and used a paper towel, but come on, Also there was no spatula. Not a big deal - just don't expect much, be prepared to bring what you need.
1 Thank Art M
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Hot Tub
Indoor pool
Laundry Service
Microwave
Non-Smoking Hotel
Refrigerator in room
Tennis Court
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
5
Price range
USD 269 - USD 298 (Based on Average Rates for a Standard Room)
Also Known As
Winterplace Vermont/Ludlow
Location
United States > Vermont > Ludlow
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
5
Price range
USD 269 - USD 298 (Based on Average Rates for a Standard Room)
Also Known As
Winterplace Vermont/Ludlow
Location
United States > Vermont > Ludlow
Nearby
Nearby HotelsSee all 5 nearby hotels
Mountain Lodge at Okemo
75 reviews
.12 km away
Ludlow Colonial Motel
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Jackson Gore Inn
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Timber Inn Motel
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Nearby RestaurantsSee all 47 nearby restaurants
The Downtown Grocery
301 reviews
1.42 km away
Homestyle Hostel
85 reviews
1.58 km away
Cafe at Delight
179 reviews
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The Hatchery
268 reviews
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Nearby AttractionsSee all 15 nearby attractions
Okemo Mountain Resort
547 reviews
.00 km away
Wine and Cheese Depot
40 reviews
1.44 km away
Main and Mountain Bar
10 reviews
1.60 km away
Black River Academy Museum
7 reviews
1.58 km away
Questions & Answers
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