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Quality Inn Colchester / Burlington

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Quality Inn Colchester \/ Burlington
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587 Reviews from our TripAdvisor Community

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Showing 567: English reviews
Columbus, Ohio
Reviewed 3 days ago NEW

The staff was extremely pleasant and offered me a complimentary upgrade without asking. The room was simple but clean, well appointed (the towels were soft and not overly worn). When I requested a blanket, I got two and they were clean and fresh. People were having difficulty with the elevator key card throughout the week, though, so some service might...

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Helpful?
Thank kennethstgermain2016
Framingham, Massachusetts
Reviewed 5 days ago NEW

Better price than surrounding hotels for same amenities. Ideal location for our trip to visit child at UVM. Friendly staff. Husband found the bed very uncomfortable, I thought it was OK. Still would definitely stay again. Price was right.

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Helpful?
Thank CBNurse
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for taking the time to review our property. It is great to hear that you and your husband could enjoy yourselves while you were staying with us. Guest service is a number one priority and it is great to hear that you enjoyed your stay. It is great to hear that you want to return to us and...

westbrook
Reviewed 1 week ago

Toilet not running properly. Maintenance worked on it for an hour with new parts, etc. without being able to fix it. Was given a 10% discount after making it sound like it was our fault for not moving to another room. I was not even asked if I wanted to move.

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Helpful?
Thank chercasey
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for your recent review of the Quality Inn Colchester. I’m sorry to hear that our hotel scored below your expectations. We take great pride in our property and although it’s never easy to receive feedback from an unhappy guest, it is feedback that we value very much. We really hope that you will give our property a second...

Montreal, Canada
Reviewed 2 weeks ago

Close to Costco and shaws. Right off the exit 16. Breakfast they serve eggs and waffles. Friendly staff would stay again. University mall and downtown Burlington are close exit 14. Good place to stay with Family and Friends.

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Helpful?
Thank judymay123
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

What a nice review, thank you! We are thrilled to hear that we exceeded your expectations and that you were able to enjoy all that we have to offer. We really appreciate your wonderful feedback and hope you will stay with us again soon next time you are in the Burlington/Colchester area. Warmest Regards, Krista Guest Relations Manager

Reviewed 2 weeks ago

This location was clean and very comfortable. I travel this way about once a month and always stay here. I know the staff is very helpful and friendly. The rooms are bright and clean. I enjoyed the queen size bed also.

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Helpful?
Thank Sherry L
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

There is no greater satisfaction, as a customer service professional, than receiving kind words and a perfect score from a valued guest, Thank you! We are thrilled that you had such a nice stay with us and really appreciate your loyalty to our hotel. Thank you for staying with us and cannot we cannot wait to see you again next...

Cromwell, Connecticut
Reviewed 3 weeks ago

I recently stayed here for a week the guest services where terrific and super friendly . Margaret checked me in and right there i felt if i had any issues she would be able to resolve them. i would recommend this hotel to friends and family.

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Helpful?
Thank jdizle90
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for your recent review of the Quality Inn Colchester. We appreciate when guests take the time to tell us and other travelers about their stay with us!It is great to hear that Margaret was able to make your stay more than memorable. Guest service is one of our number one priorities and it is great to hear our...

Reviewed 4 November 2016 via mobile

Before I start with the actual hotel and the experience, I want to give a major shout out to Margret! She was at the front desk almost every time we came to and from our room and she was absolutely amazing! She's very sweet and personable. And she had a pretty cool costume for Halloween too! A+ service from Margret!!!...

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Helpful?
Thank Kayla B
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

There is no greater satisfaction, as a customer service professional, than receiving kind words and a perfect score from a valued guest, Thank you! I am pleased you found our team members to be very friendly and accommodating! It will be my pleasure to share your positive comments with them, as they truly appreciate hearing from satisfied guests like you....

Vermont
Reviewed 2 November 2016

Very handy to where we needed to be, asst. restaurants in area, smallish rooms but clean. Could use some freshening up though. Bathroom was barely large enough to towel off in or sit down to do anything else..

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Helpful?
Thank Chris H
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for your recent review of the Quality Inn Colchester. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver...

Albert Lea, Minnesota
Reviewed 30 October 2016

checked in at 1130 and only after checked in was told no water and to our suprise next morning still no water had meeting with our company executivesat 730 called hotel at 10 oclock was told to come shower now asked to be compensated and was told 10percent per room after paying over 200 per night for 3 rooms not...

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Helpful?
Thank kennethjklein
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for your recent review of the Quality Inn Colchester. We are so sorry to hear that your experience was less than satisfactory. Guest service is one of our number one priorities and I upset to hear that you were not provided this when you were staying with us. We assure that this is not a typical guest experience....

Reviewed 27 October 2016 via mobile

Definitely in the needs of an upgrade. The toilet ran all night and the heat did not work. When informing the front desk on checkout all they said was they would tell the maintenance man, which was of no help for me whatsoever.

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Helpful?
Thank Laurence S
Qualityinnbtv, Guest Relations Manager at Quality Inn Colchester / Burlington, responded to this review

Thank you for your recent review of the Quality Inn Colchester. I’m sorry to hear that our hotel scored below your expectations. We take great pride in our property and although it’s never easy to receive feedback from an unhappy guest, it is feedback that we value very much. We sincerely apologize that your experience was not satisfying and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We offer complimentary FULL HOT breakfast each morning, with make-your-own waffles, high speed wireless internet, seasonal outdoor heated pool, fitness room, 24 hour business center, 24 hour coffee/tea service in our lobby and fresh baked cookies served each evening. We are conveniently located just off of I-89 exit 16, with several dining options adjacent or close by. We are also only 3 miles from the Burlington Waterfront & Lake Champlain. ... more   less 

Additional Information about Quality Inn Colchester / Burlington

Address: 84 S Park Dr, Colchester, VT 05446-5863 (Formerly Vermont Maple Inn)
Region: United States > Vermont > Colchester
Price Range: $86 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Colchester / Burlington 2.5*
Number of rooms: 113
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Also Known As:
Quality Hotel Colchester
Quality Inn Colchester
Colchester Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Colchester / Burlington staff and other travellers.
3 questions
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Reading, Pennsylvania
over a year ago
Norfolk, New York
6 months ago
over a year ago

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Questions? Get answers from Quality Inn Colchester / Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“third floor rooms are "inside" and close to vending and laundry”
 of 5 bubbles kennethstgermain2016, 7 Dec 2016 | Read review
“Clean rooms friendly service”
 of 5 bubbles sherryl675, 22 Nov 2016 | Read review
“3rd floor offers the most privacy”
 of 5 bubbles jdizle90, 14 Nov 2016 | Read review
“Third floor”
 of 5 bubbles Linda-Ginette, 25 Oct 2016 | Read review
“Book a room on the 3rd floor”
 of 5 bubbles OliviaPatterson, 24 Oct 2016 | Read review
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