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Staybridge Suites Salt Lake-West Valley City

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Staybridge Suites Salt Lake-West Valley City
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140 Reviews from our TripAdvisor Community

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Showing 135: English reviews
New York City, New York
Reviewed 5 September 2016

Our impromptu vacation was totally enhanced and made perfect thanks to the Staff at this Hotel/resort. We made a reservation, changed it, changed it again, and changed it again. These people accommodated our every whim with a smile! They were genuinely happy to help us and made all necessary arrangement's, all I had to do was ask!

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Helpful?
Thank Bryan S
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Bryan S, Thank you so much for your review of our hotel. I am pleased to hear you thoroughly enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again!

Lander
Reviewed 31 August 2016

Our family of four recently stayed here on both ends of a trip from the airport. We were able to leave our vehicle at the hotel free of charge with a reservation on each end of the trip. From the moment we booked our trip, the staff could not have been more helpful. We used points as high level IHG...

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Helpful?
Thank Becky C
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you for your candid review. I am pleased to hear you enjoyed our staff and the hotel. It's something we take great pride in, so we value your feedback. We apologize that the area and the pool did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve...

Reviewed 22 August 2016 via mobile

I chose the Staybridge because of its close proximity to the Ussana Ampitheater & the Maverick Center. Close to good restaurants & shopping mall. The suites are well suited for families with a well supplied kitchen area. If you're not familiar with the area, the hotel is easy to find using a phone map app. I would stay here again.

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Helpful?
Thank Jill P
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you do in fact visit us again!

Reviewed 21 August 2016 via mobile

We chose to go to the Staybridge suites in West Valley, since it had a great indoor pool with a water slide. The room and staff was great. The pool was very bad with chlorine burning our eyes just sitting in the pool area. We had to prop open the outside door the entire time we were in the pool...

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1Thank draper16
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

Sapulpa, Oklahoma
Reviewed 26 July 2016

Confusing at first to get to using cell phone GPS. I was also a first timer in Salt Lake area, once I got a sense of direction I was golden. We were here for a tournament, for us the location was out of the way, tournament directors fault. Highway is very easily accessible to go any direction. There weren't many...

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Helpful?
Thank PDLB2
Dzenana M, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you so much for your review! I am glad that you enjoyed your stay even though it wasn't in the most ideal location for your tournament. Hope to see you back soon! Thank you!

Port Deposit, Maryland
Reviewed 21 July 2016

When we first arrived here, I thought our entire stay was going to suck. Our drive (36 hours) went much smoother than anticipated, so we were very early but unfortunately they wouldn’t check us in even a minute early. This was an understandable inconvenience – obviously I wouldn’t dock stars for not offering a perk. I was just mildly annoyed...

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Helpful?
Thank Heather J
Dzenana M, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Heather J, Thank you so much for your review. We appreciate your feedback in regards to your check in experience, we always appreciate when guest bring that to our attention. We apologize for the chlorine levels in the pool, we are doing our best to regulate that on a daily basis. We are glad that you enjoyed your stay overall!...

Jackpot
Reviewed 15 July 2016

Clean, comfortable room. Nice evening reception which is complimentary was very good. Free soda, beer and wine to go with the meatball sandwiches and salad. The breakfast in the morning was good. We enjoyed the over sized hottub and lots of pool area, including a water slide for the kids!

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Thank Becky G
Dzenana M, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

jackpot12015, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Yucca Valley, California
Reviewed 14 July 2016 via mobile

I loved this place for my family with 3 kids 11 years & under. I can say everything was exactly as described in previous reviews and/or on the hotel's website so I won't reiterate all it had to offer. I'll just comment on what we used. It was a bit more than we typically pay but we took advantage of...

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Thank Docsbob
Dzenana M, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Docsbob, Thank you so much for your review. We appreciate your feedback and pride ourselves in providing great customer service for our guests. We will definitely take your suggestions into consideration to make a better experience for our guests. If you do ever return to SLC again, we would love to you have you back at our hotel! Thank you!

Reviewed 12 July 2016 via mobile

Stayed here for 3 nights in July, then 4, then extended for a 5th! Took a last minute vacation to Salt Lake City and found this hotel, mainly because of the attached water park that it shares with the Holiday Inn next door...12 year old daughter loved that! Glad we stayed here! Rooms were VERY comfortable, extremely clean, and well...

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Thank AFJ0urn3y
Dzenana M, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed all of the amenities that we have to offer. We value your positive feedback and appreciate your kind words about our hotel. We hope to host you soon! Thank you,

Reviewed 7 July 2016

You cannot go wrong with the Staybridge locations. This is my go-to hotel chain as they always have great properties with clean, spacious rooms and very accommodating pet policies. Their breakfast in the morning is great and the social hour activities in the evenings are an awesome bonus. This location is cross connected with a Holiday Inn Express. I didn't...

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Helpful?
Thank Hank D
Dzenana M, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Hank D, Thank you so much for your kind review. We appreciate your positive feedback. We pride ourselves in our product and we are glad that you enjoyed our amenities. Thank you for staying with us for a brief stop and hope to you see again soon! Thank you!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Staybridge Suites Hotel West Valley City is conveientely located off of I-215 in the Decker Lake Business Park. We are designed to meet the needs of the extended stay traveler, providing a sense of privacy, luxury and comfort. Superior Studio, One bedroom, and two bedroom / two bath suites offer free high speed Internet access, fully equipped kitchens, living area and a well-lit work area. Direct dial telephone numbers and voice mail at affordable rates. The on-site, complimentary guest laundry is open 24 hours a day. When it's time to unwind, the hotel offers a variety of options, including a fitness center, indoor waterpark with pool & whirlpool, as well as a barbecue pavilion. A complimentary hot/cold buffet breakfast is served daily and an evening sundowner reception is available to guests Tuesday thru Thursday each week. Staybridge Suites West Valley Center is located in the Decker Lake Business Park adjacent to Franklin Covey, Clear Channel Communications, and the e-Center. ... more   less 

Additional Information about Staybridge Suites Salt Lake-West Valley City

Address: 3038 Decker Lake Dr, West Valley City, UT 84119-5891
Region: United States > Utah > Wasatch Range > West Valley City
Price Range: $143 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Salt Lake-West Valley City 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Staybridge Suites Salt Lake-West Valley City Hotel West Valley City
Staybridge Suites Salt Lake-West Valley City Utah
Hotel Style:
#3 Family Hotel in West Valley City
#3 Business Hotel in West Valley City
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Salt Lake-West Valley City staff and other travellers.
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Questions? Get answers from Staybridge Suites Salt Lake-West Valley City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Caution: third floor hall way is uneven. Women should avoid wearing high heels.”
 of 5 bubbles Trailblazer2012, 28 Dec 2016 | Read review
“Away from the freeway”
 of 5 bubbles LauraS658, 25 Oct 2016 | Read review
“Two bedroom suites were fantastic for families.”
 of 5 bubbles BeckyC981, 30 Aug 2016 | Read review
“Room 340 is close enough to the pool to use the Pokestop ;)”
 of 5 bubbles heatherjG6291XV, 21 Jul 2016 | Read review
“First floor was quiet”
 of 5 bubbles 707rossd, 7 Jun 2016 | Read review
5 of 5