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Crystal Inn Hotel & Suites West Valley City

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Crystal Inn Hotel & Suites West Valley City
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122 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Reviewed 6 days ago NEW

I was on a business trip and had reservations for two nights. Upon arrival the weather was terrible and my arthritis was acting up. I asked them if they possibly had a room with a hot tub and they were quick to move me into this room. The room was amazing and having that hot tub made my entire trip....

Thank Justice J
Reviewed 1 week ago

I went to Salt Lake for a medical procedure. Was there for almost 2 weeks. I deeply appreciated the recliner in my room, since I can rarely spend all night in a bed due to my pain level. The staff is friendly, outgoing and very helpful. Overall, a much better experience than I anticipated.

Thank N Rowan R
Reviewed 1 week ago via mobile

I just stayed at the Crystal Inn & Suites West Valley City, it was an amazing hotel the staff was very friendly, Joseph at the front desk was very accomodating. There complimentary breakfast was AWESOME!! My sleeping room was very clean. There meeting space was very nice. There pool was great. I would highly recommend this property. When you go...

Thank John O
Kiryat Motzkin, Israel
Reviewed 2 weeks ago

Booked for two days due to location near Maverick Center and airport. First day no possibility to shower due to lack of hot water without being notified at reception. Big fault!!!! After 5 H drive and watching a ice hockey game you expect good shower before sleeping at night or even in the morning... Line to breakfast next morning 10...

Thank heinrich618
Hollister, California
Reviewed 3 weeks ago

I was pleasantly surprised by the cleanliness of this hotel and the comfortable bed. Right across the street from Cracker Barrel which makes it even better! Staff was nice and breakfast was warm and tasty.

Thank vsv831
Cody, Wyoming
Reviewed 4 weeks ago via mobile

The guy who checked us in who worked with Joseph was extremely rude. We are travelling as a group and he didn't understand how we could check in together. When we didn't have a "p card" he was not going to let us check in . I threatened to get my boss on the phone. He finally let us check...

Thank davinciwdcdt
Reviewed 4 November 2016 via mobile

This is our family's Go - To Place to stay when flying out of SLC Airport. The Rooms are always clean and comfortable and the breakfast is very Family friendly. Plus, the free parking and Airport Shuttle is always very easy.

Thank Devry T
Garden Grove
Reviewed 28 October 2016

We booked a king bed but the person at the front desk was just rude but we ended getting the correct room with a king bed But the cover on the bed was so very old that the stuffing was coming out and it was very lumpy also the housekeeper did not do a good job cleaning since the crumbs...

Thank Olivia D
Aubrey, Texas
Reviewed 18 October 2016 via mobile

This is a very nice and a very clean place to stay. My wife was impressed and if she's impressed it's got to be a good place. Rooms were clean beds were amazingly comfortable the view was great the staff was wonderful. The price was very good too.

Thank James F
Vancouver WA USA
Reviewed 15 October 2016

Great overall experience. Wonderful, well equipped, quiet room. Very good hot breakfast. Wonderful staff. and Cracker Barrel right across the street. It does not get any better. This will become my new base whenever in Salt lake city area.

Thank jwaterton

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  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities

Additional Information about Crystal Inn Hotel & Suites West Valley City

Address: 2254 W City Center Ct, I-215, Exit 18, West Valley City, UT 84119-3462
Region: United States > Utah > Wasatch Range > West Valley City
Price Range: $119 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Inn Hotel & Suites West Valley City 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Crystal Inn West Valley City Hotel West Valley City
Crystal Inn Hotel & Suites West Valley City Utah
Hotel Style:
#5 Business Hotel in West Valley City
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Inn Hotel & Suites West Valley City staff and other travellers.
2 questions
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2 months ago

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Questions? Get answers from Crystal Inn Hotel & Suites West Valley City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a hot tub make it a wonderful experience.”
 of 5 bubbles 202justicej, 5 Dec 2016 | Read review
“Be sure to tell them if you need an ADA room”
 of 5 bubbles nrowanr, 3 Dec 2016 | Read review
“many other inns nearby try to choose another alternative”
 of 5 bubbles heinrich618, 22 Nov 2016 | Read review
“We asked for 3rd floor so no one was above us. Good elevator so not a problem for seniors.”
 of 5 bubbles jwaterton, 14 Oct 2016 | Read review
“We were on third floor, overlooking Maverik Center parking. Totally quiet.”
 of 5 bubbles HoodRiverHotel, 23 Aug 2016 | Read review
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