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Extended Stay America - Salt Lake City - Sandy

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Extended Stay America - Salt Lake City - Sandy
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113 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Salt Lake City - Sandy
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Showing 111: English reviews
Douglas, Wyoming
Reviewed 30 September 2016

The wife and I checked in for a one-night stay. We were told to both produce ID and a credit card. The clerk took everything and make xerox copies. When I asked why they made copies of the licenses and credit cards the clerk said it was policy. The clerk told us both to sign and initial all the paperwork....

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Helpful?
3Thank Mike C
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for your feedback. It is unfortunate your first impression was not a positive one. We are sorry you were not comfortable with our check in procedures, and that our process is different from what you are familiar with during your travels. Although not stated, we hope the rest of your stay was pleasant. Hopefully you will give us...

Sandy, Utah
Reviewed 21 September 2016

You get what you pay for. Not dirt cheap and not a dump. No ice when you check in, but ice trays provided. Vending is pricey. Definitely a good value for several nights stay. Takes some getting used to not having 24 hour front desk.

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Thank mjwork10
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

We appreciate you choosing to stay at Extended Stay America - Salt Lake City – Sandy and taking the time to write a review. It's great to know you had a comfortable stay and you found us to be a good value. Thank you for your wonderful comments about our staff. We look forward to welcoming you back soon. Safe...

Reviewed 26 August 2016 via mobile

Prices are usually pretty high all across the SLC area so if you are looking for something that's passable and won't break the bank, this location fits the bill. Check in was fast and friendly, I found no issues with room or bathroom cleanliness. Beds/pillows were comfortable, Wifi was fast and reliable. Plenty of parking, right off the interstate and...

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Thank AllStarMP
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

We appreciate you taking the time to write a review about your stay at Extended Stay America - Salt Lake City - Sandy. It is great to hear you enjoyed your comfortable suite, along with our amenities and the service of our team. Thank you again for staying at our hotel. We hope to see you again soon! Sincerely, General...

Cropseyville
Reviewed 25 August 2016 via mobile

My daughter and I stayed here when our Airbnb didn't work out. The girl at the front desk was rude and unfriendly. We were both exhausted after a long day of travel and our pre planned stay at an Airbnb was met with the host not being home so we googled and found this hotel. We stayed because of the...

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1Thank Consta1
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for staying with us and for leaving feedback. I am deeply sorry our rep has not yet followed through with their promise of a voucher for another stay. It is always our goal to immediately resolve everything to your total satisfaction while a guest is still in house and I am so very sorry that did not happen...

Markham
Reviewed 9 August 2016

Stayed one night in a drive layover. Room is nice but no ice maker and air conditioner makes a loud noise when on. Continental breakfast was only muffin, nutrition bar with coffee and tea. Pretty small. Can get same price at our budget motel with better breakfast.

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Thank headache999
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for your comments about your recent visit to Extended Stay America - Salt Lake City – Sandy. We pride ourselves on delivering exceptional service to our guests and it sounds like the 'first impressions' were great. However, we apologize we did not fully meet your expectations during your stay. We have addressed your concerns with my staff, to...

Tucson, Arizona
Reviewed 3 August 2016

From the moment we walked up to the front desk to check in, we were greeted by the most friendly individual we have ever encountered. Felice explained everything thoroughly, made certain that we had everything we needed and was right there whenever we had questions about the area or asked suggestions for places to dine and explore. The room was...

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Helpful?
Thank cvchoyt
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for posting your kind review of Extended Stay America - Salt Lake City – Sandy. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service you received from Felice. He will be thrilled to know his efforts are recognized and that you took the time to compliment...

Idaho Falls, Idaho
Reviewed 3 August 2016

Rooms have lingering smells of previous guest's food to great you every time you enter the room. On the day of check out, housekeeping decided to clear out the refrigerator even though I had not checked out. I returned 15 minutes before checkout and some of my things from the refrigerator had already been thrown away. I reclaimed my cooler...

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1Thank Mirage87
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

We appreciate your specific feedback. It is disappointing that your overall great stay with us was impacted by this unfortunate incident. Your feedback has been shared with our housekeeping managers and a new protocol has been added to the teams cleaning process to be sure this does not happen going forward. We apologize for the situation and inconvenience. Thanks again,...

Rock Springs, Wyoming
Reviewed 2 August 2016 via mobile

Clean and modern property in a great location that is close to EVERYTHING. Many great restaurants within walking distance or short drive. Close to a mall and convenience stores. Property is well maintained and designed. Every room has a kitchenette and is spacious. Booked rooms here out of necessity and found the place to be a great value for the...

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Helpful?
Thank WyoBobert
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Salt Lake City - Sandy. We are happy that you liked our well-kept property and our convenient location close to the area restaurants and shopping choices. It is also good to read you were impressed with the great value...

boise
Reviewed 13 July 2016 via mobile

For a reasonable priced motel or place to spend awhile ESA in Sandy is hard to beat. Beds were comfy, room clean, and most of all the ladies there make you feel welcome. Just minutes after checking in, Chelsea from the front desk called the room. She wanted to let me know that I should tell them if I needed...

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Helpful?
Thank ajfred
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for staying at our hotel recently and for posting your kind remarks, especially about the staff of Extended Stay America - Salt Lake City - Sandy. It is wonderful to read you not only enjoyed your clean accommodation, our excellent service and convenient location, but you found us to be a great value. We are thrilled to share...

Reviewed 2 July 2016

Made a secured reservation 2 1/2 months ago, when we arrived at the hotel we were told they didn't have our room. The manager gave us a queen room for one night (we reserved a king for 6 nights). She then said she would look tomorrow to see if she could find something. We found out the room rate had...

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Helpful?
Thank Fran S
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Dear Fran, thank you for staying with us and sharing your review. We are terribly sorry about the issues you experienced with your reservation, and even more so that we did not have the room type you requested months in advance. Your comments have been discussed with the team and we are reviewing our procedures so this does not happen...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Salt Lake City - Sandy

Address: 10715 S Auto Mall Dr, Sandy, UT 84070-4181
Region: United States > Utah > Wasatch Range > Sandy
Price Range: $92 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Salt Lake City - Sandy 2.5*
Number of rooms: 122
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Also Known As:
Extended Stay America Sandy
Extended Stay Sandy
Extended Stay America - Salt Lake City - Sandy Utah
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Salt Lake City - Sandy staff and other travellers.
2 questions
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Sandy, Utah
over a year ago
San Francisco, California
over a year ago

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Questions? Get answers from Extended Stay America - Salt Lake City - Sandy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reasonable prices make this place very attractive...”
 of 5 bubbles 599dimas, 15 Mar 2017 | Read review
“Staff was professional and helpful, as always.”
 of 5 bubbles B2315GDthomasc, 14 Mar 2017 | Read review
“Jump online and search for free promo codes.”
 of 5 bubbles nickdA7742FD, 9 Dec 2016 | Read review
“Stay away from exit doors”
 of 5 bubbles mjwork10, 21 Sep 2016 | Read review
“Close to the freeway and a block away from a shopping mall. Close to everything, but quiet.”
 of 5 bubbles cvchoyt, 3 Aug 2016 | Read review
5 of 5