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Stayed 11 days on business:
Pros: Location is good for reaching city center and businesses south of town. Comfortable -- was able to concentrate and got my work done in town, and online in the room. Wi-Fi worked. AC and heater were effective. Motel and...More
Response from GMShah, General Manager at Motel 6 RichfieldResponded 3 weeks ago
Thank You for your detailed review. I appreciate your positive and detailed feedback about our hotel and we have also taken notes on your suggestions. We do take pride in catering to our guest needs the best way we can. We are glad...More
This hotel was dirty and very run-down. Bedding, carpet and curtains were all stained and smelled bad. Several lamps and the AC were not working properly in the room. The bathroom was disgusting, stains and dirt on the floor and walls, and plaster and tiles...More
Response from GMShah, Manager at Motel 6 RichfieldResponded 4 weeks ago
I hope this notes finds well. We have sent your feedback. I apologize for this bad experience. This is very disappointing to hear. I will personally supervise that all the complaints you addressed will be taken care of. Thank you, for your detailed review.
We thought we’d try Motel 6 since we didn’t care about amenities just a place to sleep. That was a mistake. The bed sucked. In addition to the bad smell and the fact that the third-floor felt like it was about 95° and when we...More
Response from GMShah, Manager at Motel 6 RichfieldResponded 7 July 2018
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very disappointed to hear that you found our service to be below your standards. Please note that this information has been passed on to our concerned staff.
This is an amazing Motel 6. The pool and hot tub were heated, and very clean. The shower in the room was very hot and delightful. The beds are very large and comfortable. Rooms were very large and windows had a nice view. Check in...More
Response from GMShah, General Manager at Motel 6 RichfieldResponded 27 June 2018
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Hoping to see you again soon.
My experience at this Motel 6 was great! My check in process was easy, fast and the front desk lady was very friendly and helpful. The room was very comfortable, very clean and the location was convenient. I had two dogs with me and having...More
Thank jennifer b
Response from GMShah, Manager at Motel 6 RichfieldResponded 20 June 2018
Dear traveler. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We hope to welcome you back to the hotel in the near future.