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Westgate Park City Resort & Spa

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Westgate Park City Resort & Spa
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702 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Boston
Reviewed 18 March 2015

Out stay at the Westgate in Park City was ok. That is a problem when you are spending $5000 for the room for a week, I expect a lot more. Further, this was a $4000 discount because we took the sales tour. More on that later. The place is big (several buildings) and is part of the sloop side "village"...

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Helpful?
1Thank TwoBostonTravellers
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your review. We are pleased to hear that you found our resort staff to be friendly and helpful. It is disappointing to hear that your stay was not up to your expectations. We always do our greatest in making sure that our guests are provided with the best of the best while staying with us and...

Boston, Massachusetts
Reviewed 14 March 2015

I plan to give the good, the bad, and the ugly about Westgate Park City. I’ll start with the good. The resort is beautiful and all front of the desk/restaurant/skier services/spa service staff is amazing. You can’t beat ski in/ski out accommodations and all that Park City has to offer. The bottom line is if this was rated as a...

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Helpful?
3Thank Kelsey D
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your review. We are pleased to hear that you found our resort staff to be friendly and helpful. It is disappointing to hear that your stay was not up to your expectations. We always do our greatest in making sure that our guests are provided with the best of the best while staying with us and...

Cardiff, United Kingdom
Reviewed 13 March 2015

Love this resort, we will be back again in '17 and are looking forward to it. Resort is gorgeous, staff are friendly and very helpful; nothing is too much trouble. Position is superb and shuttle/concierge services are second to none. Unit was again absolutely lovely. Love it!!!

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Helpful?
Thank cathy835
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

We want to take the time to let you know how honored we are to know that you selected the Westgate Park City Resort and Spa for your family vacation destination. We always want to ensure that our owners and guests are having the time of their lives; for that our staff, units and location have to be in perfect...

CT
Reviewed 10 March 2015

Just returned from our annual stay. We have been owners since 2006. We spend one week every winter with family and friends in a 4 BR unit. This year we were put in a 2 story 4 BR in Bear instead of the usual 4 BR (all on one floor in Moose/Bison) due to a booking problem. The 2 story...

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Helpful?
1Thank skiskirt
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

We appreciate your feedback. It is imperative to us receiving feedback from our guests as their comments will only help us improve on the areas we are lacking service on. We are glad to hear you visit us every year as we really appreciate you being part of our Westgate Resorts family. We have taken notes of the issues you...

New York City, New York
Reviewed 9 March 2015

Just came back from a week stay at this hotel . I was very excited about my skiing vacation and unfortunately this hotel did not live up to my expectations . Good things : resort has a lot of amenities to offer : indoor/ outdoor pool, kids areas, awesome location, close to canyons gondola, ski/ in out services and adults...

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3Thank See2sky
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your comments regarding your recent stay with us. I am sorry to hear about the challenges you had during your stay. The comfort of our guests is a top concern for us. The challenges you have described are being reviewed by our Management Team, as they share a common interest to ensure that these issues are corrected....

Joinville, SC
Reviewed 7 March 2015 via mobile

The resort is well located and with good restaurants inside and around there. They have heated pool inside and outside. The rooms are large, with a well equipped kitchen. You even found a small grocery store inside the resort. The only problem, is the resort is huge and a litte be confused to walk inside.

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Helpful?
Thank Leny E
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your review. It’s very pleasing to read that you liked our spacious fully equipped accommodations, heated pools, and convenient location to area restaurants. We are a large Resort with a lot to do; please don’t hesitate to inquire on a map to help better direct you. We’re glad you chose us and hope you will visit again....

St. Louis, MO
Reviewed 6 March 2015

We have been coming to Westgate for about 10yrs. Before it had all the buildings added. What I have noticed is if you go to any other resort that is at the base of a mountain what amenities did you receive? They have a free shuttle to take you to different ski areas, to dine or shop, and are always...

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2Thank SeeGodsWorld
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your continued business and providing us with your feedback. It’s fantastic to hear you were able to visit us during ski season. As you mentioned, we provide many accommodations for our guests to make everything at ease for their overall stay. We feel honored that you visit all of our Westgate Resort properties as each one is...

Reviewed 5 March 2015

the accommodations are very good. The problem is the salespeople hound you every year to buy more and have more lies to get you to talk to them then I can describe in this short space. They will also not take no. So far during the week we were here we had 4 voice mails and 3 texts and one...

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Helpful?
2Thank Sharon C
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your honest feedback. Please allow us to apologize for the challenges you experienced with our sales team. It is certainly not our intentions to make anyone feel pressured to purchasing a package. We like to give all of our guests and owners the opportunity to see what Westgate Resorts has to offer. For opting to do so...

Reviewed 5 March 2015 via mobile

Came here with my family and the service was great. Amazing experience. The indoor/outdoor pool is very unique and there are plenty of activities available. Great place for kids. The engineering team was fast to respond to any problems we had. All around a wonderful experience.

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Thank Whatupg
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you so much for sharing your review. We’re so thrilled you enjoyed our resort amenities and our staff was responsive with your concerns. We hope you come back and allow us to provide you with another wonderful experience! Sincerely, Idalise

los angeles/palm springs
Reviewed 3 March 2015

I really can't add much that hasn't already been said - this place started with one building and all the amenities are in that building - they then built more HUGE buildings and you have to walk 5-10 minutes down endless corridors and multiple elevator changes to get anywhere. To share something unique - took the long walk to the...

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3Thank cliff_dweller213
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your feedback regarding our resort. We regret to hear you had a less than pleasant stay. Allow us to apologize if there was lack of communication between you and the bartender. Please be advised that we are a non-smoking resort and we’re sorry if this was not informed to you appropriately. Our resort appreciates your feedback,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Westgate Park City Resort & Spa offers a memorable vacation for all seasons. A Ski-in/Ski-out resort with ski valet located directly next to the RedLine Gondola for winter fun, and close to all the summer fun activities as well. Westgate Park City Resort & Spa also features the full service Serenity Spa by Westgate, Drafts Sports Bar and Grill for great food and beer overlooking the ski lifts and Wasatch Mountains, Edge Steakhouse for a cutting edge culinary experience, Marketplace that proudly brews Starbucks coffee and has a vast selection of beer, wine, spirits, groceries and sundries, features Utah's largest Indoor/Outdoor pool, and is the only resort to offer free shuttle service to downtown, local shopping and area events. Choose from fully furnished Studio Villas to Luxury and Signature Four Bedroom Villas, featuring kitchens, whirlpool tubs, steam showers and fireplaces. ... more   less 

Additional Information about Westgate Park City Resort & Spa

Address: 3000 Canyons Resort Drive, Park City, UT 84098-6552
Region: United States > Utah > Wasatch Range > Park City
Price Range: $281 - $1,589 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westgate Park City Resort & Spa 4.5*
Number of rooms: 488
Reservation Options:
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Also Known As:
Westgate Park City Resort And Spa
Westgate Park City Hotel Park City
Westgate Hotel Park City
Westgate Park City Resort & Spa Utah
Hotel Style:
#2 Top resorts Hotel in Park City
#6 Business Hotel in Park City
#7 Spa Hotel in Park City
#7 Luxury Hotel in Park City
#7 Ski-In / Ski-Out Hotel in Park City
#18 Family Hotel in Park City
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Park City Resort & Spa staff and other travellers.
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Questions? Get answers from Westgate Park City Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Self parking is convoluted; take advantage of the free valet and then it won't matter where your room is.”
 of 5 bubbles patrickfS6515EE, 29 Nov 2016 | Read review
“The 1 Bedroom Grand is very spacious and nice. If you add the lock off you can accommodate 2 families comfortably with plenty of room.”
 of 5 bubbles I3232EDtinal, 20 Nov 2016 | Read review
“Get a room on a higher floor with view of mountain”
 of 5 bubbles GingerXoXo, 13 Oct 2016 | Read review
“We shared 2 units with accomodations for 8”
 of 5 bubbles jacob814, 1 Oct 2016 | Read review
“Ask for room close to elevator if you don't want a long walk to your room.”
 of 5 bubbles 847janisl, 28 Sep 2016 | Read review
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