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The St. Regis Deer Valley

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The St. Regis Deer Valley
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806 Reviews from our TripAdvisor Community

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There are newer reviews for The St. Regis Deer Valley
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Showing 803: English reviews
Austin, Texas
Reviewed 5 weeks ago via mobile

We've been regulars here once a year for four years, and I have to unfortunately report that the high level of service we have been accustomed to has dropped off precipitously - we had better experiences and Westin Hotels on this same trip. It starts with check-in; a polite but generally indifferent and humorless agent that didn't recognize our previous...

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Helpful?
3Thank RobertGrunnah
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear RobertGrunnah, We appreciate you taking the time to leave your review of our resort. We sincerely apologize that our attention to detail and level of service did not meet our high standard that our guests are accustomed to. Your feedback is crucial to our ongoing improvement and we really appreciate it. We will pass on the kind words to...

Atlanta, United States
Reviewed 14 February 2017

The in and out ski experience was phenomenal! I loved the service on rentals. Why pack outdated equipment when you can rent so easily and be on your way? The food was good not great and we appreciated good service in the restaurant and apres ski bar. I loved the coffee in the am and hot chocolate in the afternoons....

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Helpful?
Thank Adrienne B
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear Adrienne B, Thank you for taking the time to leave your review. We're delighted that you enjoyed our ski in and out experience. We greatly appreciate your feedback on other areas of the resort as we are always trying to improve. We do sincerely apologize for some missteps. Sundance is a very busy time in our small town so...

Salt Lake City, Utah
Reviewed 13 February 2017

My last review of St. Regis was glowing. This one, not so much. Based on our last visit, my wife and I decided to return for Valentine's brunch. Since we both work full time, we decided the best day would be Sunday. And because it was such a wonderful place, we decided to bring our daughter with us for brunch....

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Helpful?
Thank cybergage817
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear cybergage817, Thank you for your review. We apologize that you were disappointed with your visit to dine with us. We do reserve the shuttle for our guests and upon calling at 4PM (which is prime time to get our guests from the mountains as they are closing) the shuttle wasn't available at the moment. We are sorry that you...

Chicago, Illinois
Reviewed 9 February 2017 via mobile

Outstanding hotel with great service. Be prepared to pay big for rooms and food. The skiing at the resort was great. I liked it better than Park City and the Canyons. It takes time to drive into the town of Park City from this location.

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Helpful?
1Thank Mark B
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear Mark B, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your visit and that you enjoyed the skiing at Deer Valley Resort! We hope you stay with us again and we greatly appreciate for your feedback.

Calif
Reviewed 7 February 2017

takes for ever for hot water for the shower, and if you want to go to the hot tub, its more like a cold tub, called 6 x for help & no one would fix it, very disappointing after a day of skiing... not asking for much but I would like a Hot Tub of HOT WATER, they kept telling...

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Helpful?
1Thank kamerkel
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear kamerkel, Thank you for taking the time to share your feedback from your stay. We sincerely apologize for the issues you had during your stay. There were indeed issues with the TV’s over the weekend and we regret that the hot tub was cold during your intended use and unfortunately, with the size of the hot tub it takes...

Edina, Minnesota
Reviewed 6 February 2017

Just finished a 5 day trip to Deer Valley. As always, the Deer Valley staff and experience can't be beat. I wish I could say the same for the St Regis. Unfortunately, it simply doesn't live up to the Deer Valley standard. The rooms are fine- nothing special. Odd layouts (the glass shower door easily collides with the bathroom door....

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Helpful?
1Thank dvcii
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear dvcii, Thank you for taking the time to leave your review. We are saddened to hear that your stay did not meet your expectations. We greatly appreciate your feedback as we are always striving to improve our customer service. We invite you to send us a DM at your convenience to further discuss your stay. Thank you.

Dallas, Texas
Reviewed 6 February 2017

The St. Regis is a great hotel with super service. I have never been so close to a ski run than this. You are literally on the run as you walk out from the ski valet. Beautiful views from the room. There is no need to rent a car. You can easily rent a private car to shuttle you round...

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Helpful?
1Thank Kirk S
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear Kirk S, Thank you for your review! We are delighted that you enjoyed our location, our ski access is unparalleled! We also appreciate your feedback on the amenities located in the resort and we are always looking for ways to improve our guest's time at the resort. Thank you again for your review.

San Diego, California
Reviewed 5 February 2017

We had an excellent room, with kitchen, looking out over the ski runs, mountains, and the pool area/landscaping from the fifth floor. It was beautiful and quiet. The resort is up above Park City on a mountain. It is 10 minutes from downtown Park City. It is one hour or less from Robert Redford's Sundance Resort and 45 minutes from...

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Helpful?
Thank kickback777
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear kickback777, Thank you for taking time to leave your review and we are delighted that you enjoyed your quiet getaway! We appreciate your feedback and we hope you stay with us again soon!

Louisville, KY
Reviewed 1 February 2017 via mobile

As a frequent visitor to Park City, & guest of the St. Regis Deer Valley, the Resort continues to deliver superior hospitality, accommodations, dining & quality across the board. From the front desk, dining & exceptional Concierges Ben & Chandler, all of your request & needs will be met. The Fitness Center is designed to meet the training needs of...

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Helpful?
Thank BuddyDumeyer
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Gear BuddyDumeyer, Thank you for taking the time to leave your review. We are thrilled that you enjoy every stay with us and we appreciate your feedback. We hope to see you again soon!

Fremont, Wisconsin
Reviewed 31 January 2017 via mobile

The hotel and the views are gorgeous. I would have planned to come back for another stay until Jan,28 at 11:20 when we tried to get back to the resort and the gate was locked. Our Uber driver couldn't get us through the private gate. We called the hotel to find out they don't control the gate to get to...

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Helpful?
2Thank booglygop
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear booglygop, Thank you for your review. We apologize for the access issue you faced and your feedback is crucial for our improvement. Our resort is located in the desirable gated Deer Crest community, so there are strict measures to keep this neighbor safe. We do have an access point for Uber and taxis and we sincerely apologize that this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
St. Regis Bar at Deer Valley
St. Regis Bar at Deer Valley
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the slopes of Deer Valley, The St. Regis Deer Valley combines understated elegance with mountain ambiance. As the only resort in North America with a funicular and true slope side ski access, The St. Regis Deer Valley experience is incomparable. With its award-winning Jean-Georges' restaurant J&G Grill, a 14,000 square-foot spa, split-level infinity pool, ski valet service, and year-round family traditions and recreational activities, unique and memorable experiences are waiting at every turn. this hotel and resort is the perfect location for skiing and vacations. We also offer amazing event space for conferences, weddings, and meetings. ... more   less 

Additional Information about The St. Regis Deer Valley

Address: 2300 Deer Valley Drive East, Park City, UT 84060
Region: United States > Utah > Wasatch Range > Park City
Price Range: $454 - $2,887 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Deer Valley 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
The St. Regis Deer Valley Hotel Park City
The St. Regis Deer Valley Park City, Utah
Hotel Style:
#3 Business Hotel in Park City
#7 Ski-In / Ski-Out Hotel in Park City
#7 Spa Hotel in Park City
#7 Romantic Hotel in Park City
#8 Luxury Hotel in Park City
#13 Family Hotel in Park City
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Deer Valley staff and other travellers.
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Questions? Get answers from The St. Regis Deer Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, slope-facing in the winter.”
 of 5 bubbles 485jl, 1 Mar 2017 | Read review
“Don't stay here go to stein Erickson Lodge if you want to spend money”
 of 5 bubbles kamerkel, 6 Feb 2017 | Read review
“All rooms have great views of the mountains, valleys, ski runs, Park City, etc.”
 of 5 bubbles kickback777, 4 Feb 2017 | Read review
“Slope side views are spectacular, though valley views are beautiful as well. Probably not a bad view in the place.”
  • View from 7th floor; slope side
 of 5 bubbles MadameJade, 17 Jan 2017 | Read review
“Slope slide rooms are great to check out the action on the mountains.”
 of 5 bubbles L4711YBstephens, 9 Jan 2017 | Read review
5 of 5