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TownePlace Suites Provo Orem

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#2 of 10 Hotels in Orem
Certificate of Excellence
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137 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Reviewed 4 July 2016 via mobile

Comfy beds, very clean, big bathroom with a nice big shower, very modern/updated, safe & best free Bfast of the many hotel chains we have tried. Erin, the front desk host was super nice and helpful! Some of the friendliest staff we've experienced. While we could hear people in their rooms from the hall, we had no issues once in...

Thank Malena T
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and for sharing your kind comments! We will certainly recognize the staff and particularly Erin for the great service they provided. We are so pleased that you enjoyed our convenient location and great breakfast. Please come again soon! Mark Stoddard General Manager

Reviewed 28 June 2016 via mobile

Stayed here for one night only on our to SLC for a convention. Realised the next evening when I went to charge my iPad and Fitbit that I had left the 4 usb plug and iPad and Fitbit leads in the socket in the bedroom. Tried ringing but got no reply, rang the next morning and was told no they...

Thank oneof2
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your comments. I feel bad that you lost your charger. Although I can appreciate your frustration in misplacing an important item and not being able to locate it, I feel very confident in the level of trustworthiness of our housekeeping staff. They know and understand the level of trust that we all place on them and...

Washington DC
Reviewed 19 June 2016

This place is so environmentally unfriendly that makes the stay unpleasant to someone who is concerned about the planet. Breakfast is served in styrofoam and plastic. Towels are taken to wash even if you hang them (even if it reads that in this case they will not in order to save water). Gigantic washing machines are put to wash a...

Thank cindy90
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your thoughts on Tripadvisor.com. I can certainly appreciate your concerns you expressed. I would like to apologize that our staff did not follow our own protocol with regards to the towels and dishes in your room. Our practice is to only replace towels upon request and this was not followed. We do provide a dishwasher to...

Rocklin, California
Reviewed 3 June 2016

The front desk clerk was amazingly helpful and attentive. She met all our needs and more. Hotel was close to everything we wanted to see and do. Friendly staff. Well stocked market and great breakfast.

1Thank nowlandfam
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and for sharing your kind comments! We do have a phenomenal staff and I am so glad when they are recognized by our guests. Please come again soon! Mark Stoddard General Manager

Reviewed 31 May 2016

Stayed in a one-bedroom suite for a week and it was great! Definitely up to Marriott standards. Breakfast was standard Marriott fare. The pool and hot tub were nice. Great location, right off the freeway.

2Thank Cherelle H
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your comments! We do appreciate your extended stay with us in our one-bedroom suites. We are built to be a home away from home and we are pleased that you enjoyed yourself. We hope to see you again very soon! Mark Stoddard General Manager

Davis, California
Reviewed 26 May 2016

I stay at this property 4 nights every two months. The minute I walk through the doors, I feel like I've come home! The front desk staff are always welcoming, friendly, helpful and very efficient. Check in and check out is always very quick. My last stay (April 2016) was no different. I had made a last minute reservation and...

2Thank DataMom
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

I can't tell you enough how much we appreciate our loyal, repeat guests! Thank you for your business and for sharing your kind comments. We love that you enjoy our large suites and full kitchens. We are getting very excited about our 'face lift' in a few months and can't wait for you to see the upgrades. We look forward...

Santa Clara, Utah
Reviewed 6 May 2016

I had to be in American Fork for a surgery (we live in Southern Utah) and my doctor's office gave me this hotel info because they offered discount rates for the hospital patients. It was SUCH a relief to be able to have a nice place to stay and a nice night's rest before a big surgery and to have...

3Thank Lacey M
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share your review on Tripadvisor.com! We are so pleased that you were able to take advantage of our hospital discount for your stay. I know that surgery can be stressful enough without having to add your hotel stay to that list. I was glad that you enjoyed our fully-equipped suites and that our great...

Salem, Utah
Reviewed 12 April 2016

I can't tell you enough how kind and helpful Lauren was at the front desk. We sure appreciated all her help. Such a great personality. The rooms had all the amenities you could think of. They were very clean.

2Thank karenbwilcox
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your kind comments. We have recognized Lauren for her outstanding service. We think she is great and I'm so glad that you do too! I am so pleased that you enjoyed the rooms and facilities as well. Thank you again and please come back soon! Mark Stoddard General Manager

Saint Augustine Beach, Florida
Reviewed 26 March 2016

And what could say more than that about how really good this place is – from the smile on the face of every single employee, to the impeccable job the entire housekeeping crew did each and every day, to the hot and tasty morning breakfast. General Manager Mark G. Stoddard gets the credit here – although he is quick to...

Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you so much for your kind words! We are incredibly grateful for the glowing review and especially for your business. We are built for extended stay and we are happy to be your 'home away from home'. We're so excited to have you again in September. We do have a wonderful staff and that is no lip service. Please...

Blackfoot, United States
Reviewed 17 February 2016

Very nice property, great location just off freeway, very courteous staff, especially Kaitlyn that checked us in. She was very helpful! Answered many questions about the property and the area for us. Went out of her way to help us with anything we needed. Breakfast was great, room very clean and spacious!

Thank Debra C
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your very kind review! We are so pleased that you enjoyed your stay and that our staff took great care of you. Please come again soon! Mark Stoddard General Manager

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The TownePlace Suites Orem by Marriott gives you easy access to the I-15 freeway and is conveniently situated within 1 mile of Symantec, Mozy, Utah Valley University, Timpanogos Hospital, and Access Data. This hotel allows you to experience all that Utah Valley has to offer including Timpanogos Storytellers Festival, Sundance Ski Resort, Thanksgiving Point, Timp Harley Davidson, and Brigham Young University. We are Utah Valley's first choice for long term business travel or families in need of temporary residential living. This extended-stay hotel helps you balance work and life as you like, with the comfort, and flexibility you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. Guests will enjoy our complimentary breakfast and relax by our indoor pool. Come enjoy the suite life at the TownePlace Suites Provo Orem. ... more   less 

Additional Information about TownePlace Suites Provo Orem

Address: 873 N 1200 W, Orem, UT 84057-3552
Region: United States > Utah > Wasatch Range > Orem
Price Range: $128 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Provo Orem 2.5*
Number of rooms: 100
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Provo Orem staff and other travellers.
4 questions
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over a year ago
Sacramento, California
over a year ago
Salt Lake City, Utah

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Questions? Get answers from TownePlace Suites Provo Orem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far as I know, the 4th floor has the new rooms. Join Marriott Rewards for free upgrades!”
 of 5 bubbles JessAllAround, 19 Jan 2017 | Read review
“Room 402 has a beautiful view of the mountains (but also a bit of freeway noise).”
 of 5 bubbles MMPJMH, 24 Sep 2016 | Read review
“East side room will keep you opposite of the freeway and just a bit quieter.”
 of 5 bubbles scottmA670NK, 12 Jul 2016 | Read review
“The two bedroom suite was perfect!”
 of 5 bubbles nowlandfam, 3 Jun 2016 | Read review
“East facing rooms on the 4th floor are a little quieter and have the best view.”
 of 5 bubbles DataMom, 25 May 2016 | Read review
5 of 5