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TownePlace Suites Provo Orem

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Traveller (24)
Room & Suite (40)
Dining (1)
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Overview
  • Excellent58%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“full kitchen”(12 reviews)
“front desk”(27 reviews)
“small kitchen”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
Offers from TownePlace Suites Provo Orem
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Offers from TownePlace Suites Provo Orem
Special Offer: Member Rates
Hotel packages
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (172)
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Traveller rating
96
42
16
8
6
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96
42
16
8
6
Show reviews that mention
All reviewsfull kitchenfront desksmall kitchenbed roomlarge grocery storenice hot breakfastindoor pool jacuzzirooms are clean and spaciousutah countygas stationwaffleswould recommend this hotel to anyoneworked greatample parkingfitness roomchecking outvery nice hotel
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1 - 5 of 168 reviews
Reviewed 4 days ago

Extended stay type hotel. Furniture is shiny & new, all "dorm style"- perfect for a college town. No toiletries provided. Bring your own. They only provide housekeeping every 7 days. Mattress was fine, but sheets were itchy and pilly. Had to sleep in clothes, long...More

Thank DisneyFan30
Response from Julie R, Assistant General Manager at TownePlace Suites Provo OremResponded yesterday

Dear DisneyFan30, Thank you for rating your stay with us on TripAdvisor. It surprised me to hear you were not provided with toiletries in your room and that your room was not refreshed every day. Your room should have also had a full cleaning during...More

Reviewed 1 week ago

Went to a conference near Orem and was able to get a discounted rate. The first problem was the internet. Went and purchased the premium Internet package and the internet speed was less then 1 Megabit. Since I used to repair networks in a previous...More

Thank clark77042
Response from Julie R, Assistant General Manager at TownePlace Suites Provo OremResponded 1 week ago

Dear Clark77042, We appreciate your feedback regarding your recent stay with us at the TownePlace Suites. I am glad that you found our staff friendly and enjoyed our breakfast although of course dismayed with the troubles you encountered with our wifi and Jacuzzi. I apologize...More

Reviewed 3 weeks ago

My wife and I stayed here while in town for my son's university graduation. They let us check in a few hours early and we were impressed with how clean the hotel was as well as how friendly and accommodating the staff were.More

Thank alexbal009
Response from Julie R, Assistant General Manager at TownePlace Suites Provo OremResponded 3 weeks ago

Dear alexbal009, Thank you kindly for taking the time to rate your recent stay with us on TripAdvisor. We appreciate the generous scores you gave us in the various aspects of our hotel and especially for your rating of a '5.' It means a lot...More

Reviewed 3 weeks ago

The front desk staff was very friendly and great to work with. When we requested a room change for a too-soft bed, they arranged to move us right away, and even upgraded us from a studio to a 1 bedroom suite! The free breakfast provided...More

Thank James C
Reviewed 5 weeks ago

Well We stayed for the week and Monday was not good because we stayed at their other hotel across the driveway and we could not get any sleep because its right by the highway. We had a room that was facing the highway and they...More

Thank DM0619
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 93 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 93 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (24)
Room & Suite (40)
Dining (1)
Questions & Answers
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718cynthiar
19 January 2016|
AnswerShow all 4 answers
Response from El_Chavo_2 | Reviewed this property |
All Marriott hotels are 100% non smoking. If you do smoke in the room it's $250 room recovery fee per instance If you have to smoke in the room its best to chose a non Marriot hotel that allows smoking in a... More
0
Votes
diane_was_here
13 July 2015|
Answer
Response from Mark S | Property representative |
Thank you for inquiring about our hotel! We have an indoor pool and it is regulated with chlorine. The pool and hot tub is open from 7am to 10pm. Please let us know if you have any other questions. Mark Stoddard... More
0
Votes
IdahoFallsDisappoint
1 June 2015|
Answer
Response from Mark S | Property representative |
Thank you for inquiring about our hotel! We do not have any jetted tubs in our guest rooms. We do have larger one bedroom and two bedroom suites, but they have standard tubs. We do have an indoor pool and jetted hot tub... More
0
Votes
Room Tips
"Rooms on West side are quieter"
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"Recommend 4th floor, because they have a great view and are quietest"
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"Room 224 had a nice view of mountains."
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"Choose a room close to the elevators and I've machines"
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