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La Quinta Inn & Suites Orem University Parkway

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La Quinta Inn & Suites Orem University Parkway
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371 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Orem University Parkway
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Showing 366: English reviews
Ogden, Utah
Reviewed 26 October 2016

As stated, it was nice to be there again; however the shape of the room was horrid, but great bed. The floor was horrid. I noticed that in the halls there was a 2' strip of dust against the sides of the hall carpets. Poor housekeeping (I have owned 3 janitorial firms and know what I say to be accurate....

Review collected in partnership with La Quinta
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Helpful?
Thank glens849
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thank you for sharing your feedback which allows us the opportunity to improve our products and services. We always want our rooms and entire hotel to be clean and welcoming to our guests and I am truly sorry the room and hallways were not in the condition you expected. We are aware that the hotel is showing its age and...

Pasadena, California
Reviewed 16 October 2016

I have stayed at this hotel multiple times. It is always clean and efficient. The breakfast is adequate with fresh oranges. I travel with my golden retriever, and this is an excellent accommodation for dogs. There are nearby restaurants, shops, and entertainment. The location for anyone traveling along I-15 is perfect with easy on/easy off access.

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Helpful?
Thank joyces951
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thank you for your kind remarks and we are glad to you that you and your furry friend enjoy staying with us. We look forward to seeing you again the next time you are in the area!

Reviewed 4 October 2016 via mobile

Pretty little hotel from the outside with an attractive lobby. The rooms are sort of updated but have some odd features like the double bathroom doors that don't lock or even close completely. You pretty much get what you paid for here although it's not as inexpensive as it should be. Two things matter in a hotel - beds and...

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Helpful?
Thank Shelley C
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thank you for sharing your feedback about your stay. As you mentioned, beds and shower are two key items for any hotel stay and I am sorry we fell short of your expectations in both areas. While the bed sizes will not be changing, I will be sure to pass along your comments about the pillows to our corporate office...

Roosevelt, Utah
Reviewed 21 September 2016 via mobile

We stayed at this particular hotel about four or five years ago and they had done some remodeling since we were last there. It did not seem to be quite as clean as before and there wasn't a great selection for breakfast but it was OK. One thing that I wanted to mention so that hopefully this will not happen...

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Helpful?
Thank Carrie A
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thank you for your comments about your recent stay. I am concerned to hear about the key card being able to access the incorrect room and appreciate you bringing this to our attention. This should not be happen as our keys can only be coded for one specific room at a time. I will look into this further to see...

Reviewed 21 September 2016 via mobile

This hotel had wifi but soooo slow. Hotel needs some updating in rooms especially the bathroom. Lobby is beautiful so it is deceiving. AC was intermittent. Breakfast did not meet LQ standards. Disappointed with our stat here.

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Helpful?
Thank Victoria C
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

I am sorry to hear you did not enjoy your stay and appreciate you sharing your comments. I will have our maintenance staff check the routers for our WiFi as this is the first we have heard of any connection or speed issues. Having a beautiful entrance and lobby area really allows you to get a great feel for a...

Gilbert, United States
Reviewed 20 September 2016

We have stayed at this property for several years. On our most recent stay we found that the property is showing signs of its age. We were told that a renovation is planned to begin in November 2016 and conclude around April 2017. The most distressing part of our experience was that the staff seemed to lack proper training. Our...

Review collected in partnership with La Quinta
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Helpful?
Thank Richard D
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thank you for sharing your thoughts about your recent stay. You should always feel confident you are not only receiving a clean room at check-in, but that it is also being refreshed for you daily. I want to apologize that your room was missed for 2 days and I will be discussing this with our housekeeping staff so they are...

St. George, United States
Reviewed 19 September 2016

We've stayed at all three LQs in Utah Valley over the years. This Univ Parkway location is not the cheapest, but the best value so we return often. The proximity to several good dining options adds to the value.

Review collected in partnership with La Quinta
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Helpful?
Thank Karl A
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

We appreciate you sharing your wonderful comments and are glad to hear you enjoyed your stay once again! Thank you for sharing your thoughts and we look forward to seeing you again and again!

Salt Lake City, United States
Reviewed 21 August 2016

In your advertised non-smoking hotel, our room smelled heavily of smoke. How was this not caught by the service personnel at your hotel? Also, we did not get room service one day of our four-day stay by the staff. And a light was out over the make-up counter.

Review collected in partnership with La Quinta
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Helpful?
Thank Warren W
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thank you so much for sharing your comments about your recent stay. We are definitely a 100% non-smoking hotel, although there are some guests who do not feel obligated to follow that policy. As you mentioned, our housekeeping staff should have noticed the smell and notified our maintenance team right away so we could perform a deep clean on the...

Dillon, United States
Reviewed 17 August 2016

This hotel has obviously been bought for a LaQuinta, but not renovated enough. the bathroom doors had no latch, the tub faucet leaked and there were beetles all over by the window and air conditioning unit. There was no one at the desk to check me out the next morning, either.

Review collected in partnership with La Quinta
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Helpful?
Thank Theresa F
LQ0962GM, General Manager at La Quinta Inn & Suites Orem University Parkway, responded to this review

Thank you for your feedback from your recent stay. Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest and I want to apologize we were unable to do so for you. We have been unfortunate to have issues this year with Box Elder bugs due to the...

Reviewed 10 August 2016 via mobile

Rates were high because of a conference in nearby salt lake city. Breakfast was ok. Room was spacious and the beds comfortable and seemed clean except for bugs on the windowsill. Overall the interior looked a bit worn. Very close to a walmart, mcdonalds and other shopping. Closest hotel to utah valley university

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Thank Hotfarmor

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Orem University Parkway

Address: 521 W University Pkwy, Orem, UT 84058-7379
Region: United States > Utah > Wasatch Range > Orem
Price Range: $100 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Orem University Parkway 2.5*
Number of rooms: 130
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Also Known As:
La Quinta Inn And Suites Orem University Parkway
La Quinta Inn & Suites Orem University Parkway Hotel Orem
La Quinta Orem
Orem La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Orem University Parkway staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Orem University Parkway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check windows for screens before you settle in!”
 of 5 bubbles 156kima, 26 Jun 2016 | Read review
“If you are headed west turn in at the Krispy Cream and wind through the parking lot to get to the entrance.”
 of 5 bubbles RipleyC, 30 May 2016 | Read review
“Maybe a room on the upper floor and away from entrances.”
 of 5 bubbles AdrienneP171, 13 May 2016 | Read review
“Go for King room more room”
 of 5 bubbles ServicePleaseYYC, 26 Dec 2015 | Read review
“Fantastic sunsets can be seen on the Western side”
 of 5 bubbles LLion, 16 Aug 2015 | Read review
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