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Sunset Harbor Resort

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Sunset Harbor Resort
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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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1 review
Reviewed 12 September 2016

The first time we went to look at what we bought , with them showing us beautiful pictures at the time we got it,well was not what it was shown to be. The place is a pig pen. Fifty,carpet tearing dirty,hot tub had dried green stuff in it,the deck was falling apart, rotten, the the outside pool area was not... More 

Helpful?
Thank sharonPointBlank
Houston, Texas
Level Contributor
140 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 19 July 2016 via mobile

This place may have been nice 20 years ago but is extremely rundown now. The carpet was filthy. The jacuzzi tub did not work. Overall the place appeared VERY dirty. The bed was very uncomfortable with linens that did not fit. The tv was the smallest "box" style tv that I've ever seen and the remote did not work. Other... More 

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Thank YIISD

Travellers are raving about these Willis hotels

Asheville, NC, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 April 2016

The time share unit was totally unacceptable. Dingy and dirty. The carpet was dirtier than the one I have in the bed of my truck. It looked so bad that we did not even look at the rest of the unit. The young lady that showed us the unit came back with an upgrade option that we accepted. The staff... More 

Helpful?
1 Thank Tyrone E
Columbia, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 January 2016

We were relocated hear after I refused to stay another night at Fishermans Cove in WIllis. The staff here was great and the local fishing guide out of here, Carl from Wet Hook Guide Service, was awesome. The room was clean and very well appointed. There were a couple normal kitchen items that were not present but the staff had... More 

Helpful?
Thank Michael D
Joliet, Illinois
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 December 2015

Bed bugs! Resort has bed bugs. When we reported them the manager Audrey put us out. Blamed us for bringing the bedbugs and gave us an hour to leave. Upon further investigation we found a YouTube video from June 2015 in the same room we were in with an infestation. Therefore this manger knew about previous incidents yet still acted... More 

Helpful?
9 Thank Kirk C
Los Angeles, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 September 2015

Based on our experience end of Aug 2015. The Bad stuff… Very strong Distinct smell in rooms Dirty all round Floors not cleaned efficiently Stains on walls, on towels and all around (on furniture, sinks etc) Stuff you touched would literally fall off or break (when u would shut/open the blinds they would fall off, u flushed the toilet, then... More 

Helpful?
2 Thank cyptrip
Dallas, Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 August 2015

Close to the water. Staff was nice but there was only so much they could do with this rundown place. We stayed for a week and the room supply was very limited (in their rules they say only one day of supply is provided, that means toilet paper and trash bag, not even a soap). Room is clean, but cannot... More 

Helpful?
1 Thank Ivy L
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 July 2015 via mobile

This hands down was the worst place I have ever stayed in. Bed bugs in several beds not just one, building is falling down-no joke, no pool or amenities. Leaky A/C. Staff was rude and not trained to handle issues. We ended up moving to another place after moving into 3 different rooms on this property. With a family of... More 

Helpful?
6 Thank Melanie N
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 July 2015 via mobile

Worst vacation ever. No air, bugs and rat feces, dirty furniture, no pool, filthy elevator, unprofessional personnel, only 2 door keys (not the swipe card type), small 13"tv' with remotes you had to return back to the office on check out, flies inside unit when we got there, dirty grounds outside. So much more untold. Bad experience! Never again!

Helpful?
12 Thank PoogiewoogI
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 April 2015

Worst place to stay-not worth 1 night. Wood reinforced entrance is TRUE-not sure safe as shown in pictures of this place. Tile floors cracked,chipped & pitted. Carpet in bedroom dirty & disgusting, There were no pillows for sleeping, TV in LR had no signal for channels at times, old TV in BR not plugged in nor connected to cable. No... More 

Helpful?
11 Thank Mel H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Sunset Harbor Resort

Address: 7039 Kingston Cove Lane, Willis, TX 77318
Region: United States > Texas > Willis
Price Range: $131 - $197 (Based on Average Rates for a Standard Room)
Number of rooms: 54
Reservation Options:
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Also Known As:
Sunset Harbor Hotel Willis
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Harbor Resort staff and other travellers.
2 questions
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Sacramento, California
over a year ago

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Questions? Get answers from Sunset Harbor Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room has a lake view.”
 of 5 bubbles michaeldE4250AG, 3 Jan 2016 | Read review
“All rooms are noisy with people and pets running around above you all night”
 of 5 bubbles kirkc759, 4 Dec 2015 | Read review
“There was renovations going on in AUG 15. Best call to find out status prior to booking”
 of 5 bubbles cyptrip, 4 Sep 2015 | Read review
“Only if they had a sale; you can find better options for the same regular price paid.”
 of 5 bubbles ivyl899, 18 Aug 2015 | Read review
“There were piers on the lake outside the place but not sure how safe they were to stand on & fish. Otherwise too far from anything else.”
 of 5 bubbles 973melh, 24 Apr 2015 | Read review
5 of 5
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