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222 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Webster Hotel, NASA
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Showing 212: English reviews
Reviewed 7 August 2016 via mobile

Fantastic location, fantastic customer service , neat and clean. We enjoyed our stay immensely. The manager Monica has an excellent staff very close to Kemah and Galveston . Kendra and Candice the front desk were absolutely wonderful making time to help us out

Thank Janet B
Best W, General Manager at BEST WESTERN Webster Hotel, NASA, responded to this review

Thank you for the kind words of your stay experience at the Best Western Webster, TX . We value your preference with the Brand and looking forward in serving you again in the future. Many Thanks. Monica Pena At Your Service

austin, United States
Reviewed 5 August 2016

Everything was good for the most part. Room was clean. There were some marks on the wall that could have been cleaned up. Breakfast was good but nowhere to sit with all the people staying. I would stay there again.

Thank Scott M
Waterbury, Connecticut
Reviewed 20 July 2016

i had a great stay here i loved the breakfest the pool and all the staff members are very nice and i liked to say thankyou very much to kenda @the frontdesk for getting me home im from wtby ct can not wait to stay here again and lupes is just a 2min walk away i really had a great...

Thank Alberto F
Denham Springs, Louisiana
Reviewed 18 July 2016

Me, wife and my 2 boys stayed here the night before getting on cruise ship in Galveston. Checked in , brought luggage up and went out to eat. Upon returning to room,we were greeting by a giant cockroach, then 3 minutes later another on the headboard. Went to front desk and the nice girl gave us another room (literally the...

1Thank 953bartc
Best W, General Manager at BEST WESTERN Webster Hotel, NASA, responded to this review

Thank you for taking the time to write about your stay experience in July of 2016. Your feedback will be used to investigate this concern. We are under new management as of August 2016 and I assure you that we have zero tolerance for this type of concern. We value your feedback looking forward in serving you again the future....

Reviewed 17 July 2016

Have stayed at this particular motel on several occasions on our way to Galveston to catch a cruise. Easy location for night's rest prior to boarding and convenient location for early arrival. Staff is very accommodating and friendly. Computer for e-mails and good, hot breakfast to start the day.

Thank 397genef
Palmerston North, New Zealand
Reviewed 8 July 2016 via mobile

Well where to start, first impression was good at the check in Room was clean & tidy, but wait the noise from the other guests Was horrendous and we are talking about 9.45pm ,it took the night manger over 30 mins to get some order. We had just arrived after a 12 hr flight so we're a bit frayed around...

Thank johnrose2015
Friendswood, TX
Reviewed 19 June 2016 via mobile

Stain on sheet, holes in wall, bad patchwork on the bottom of the walls. I also found hair in the bed. These rooms need a total makeover. Pics on website deceiving. A one or 2 star hotel at most. Not worth the $. I left after an hour to a different hotel. Girl working front desk not very friendly either.

Thank TTravel33
Best W, General Manager at BEST WESTERN Webster Hotel, NASA, responded to this review

Thank you for taking the time to write about your stay experience in June of 2016. Your feedback will be used to improve our product quality. We are under new management as of August 2016 and I assure you that we have zero tolerance for these type of concerns. We value your feedback looking forward in serving you again the...

Kaplan, Louisiana
Reviewed 15 June 2016

Hotel was very clean & newly renovated. Room smelled like mildew & pool was not clean, was very foggy, but we went swim at a friend's hotel anyways. Had to ask 3 times for bigger pillows, as our room only came with small throw pillows. My biggest issue was the bed & pillows were covered in hair when we got...

Thank Ty R
Coweta, Oklahoma
Reviewed 7 June 2016

Rooms are small and really small bathroom. Only stayed one night, but slept well. Seemed well kept. It was an older hotel that had been remodeled. Price was good next to Lupe's Mexican Restaurant. Offered hot breakfast which was good.

Thank 1gardengirl
Best W, General Manager at BEST WESTERN Webster Hotel, NASA, responded to this review

Thank you for staying with us here at Best Western Webster. We appreciate the kind words about our breakfast. Hopefully you will come see us when your back in the area. Thanks Bav Mehta GM

McAllen, Texas
Reviewed 4 June 2016

As other reviewers said: room is small, rest room extra small. But clean bed so if you only come to stay 1 night like us; then it's ok. But make sure you pay more hopefully get bigger room. I stayed here because I am visiting friends across the street (Senior Apartments).

Thank febrianij

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Best Western Webster/Nasa hotel. We are perfectly located halfway between Downtown Houston and Galveston Beach. Only minutes from the Nasa Space Center, Kemah Boardwalk and Armand Bayou Nature Center. Each morning, we serve a full hot breakfast served buffet style. Our breakfast hours are from 7am-9am on weekdays and from 7am-10am on Saturday and Sundays. Our guest business center is fully equipped with a desktop computer, printer and even fax capability. In addition our front desk is ready to serve with various items that the guest might need or have forgotten. Restaurants nearby, Lupe Tortilla Mexican Restaurant and Bar, Red Lobster and or the Italian treat of Zio's. Fast food within walking distance and the Bay Brook Mall is just over the I-45 at this intersection of the road. Strip mall shopping and even a Target, Walmart or Home Depot are just minutes away. ... more   less 

Additional Information about BEST WESTERN Webster Hotel, NASA

Address: 889 W Bay Area Blvd, Webster, TX 77598-4003 (Formerly InnPlace Hotel)
Region: United States > Texas > Texas Gulf Coast > Webster
Price Range: $75 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Webster Hotel, NASA 2.5*
Number of rooms: 78
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Also Known As:
Nasa Hotel Webster
Best Western Hotel Webster
Webster Best Western
BEST WESTERN Webster Hotel, NASA Big Bend National Park, TX
Hotel Style:
#1 Best Value Hotel in Webster
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Webster Hotel, NASA staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from this hotel, period”
 of 5 bubbles 109twinklel, 8 Oct 2016 | Read review
“all rooms are nice”
 of 5 bubbles I8567CSalbertof, 20 Jul 2016 | Read review
“Floor facing the pool was VERY loud at night with kids playing in pool well past pool hours!”
  • Very clean sink!
  • Updated room! Very nice. Pillows are HORRIBLE.
 of 5 bubbles 140tyr, 15 Jun 2016 | Read review
“Any room on the second floor”
 of 5 bubbles mylove89, 24 Dec 2015 | Read review
“Excellent breakfast. Full DirectTV menu included.”
 of 5 bubbles zoedak, 24 Nov 2015 | Read review
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