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SpringHill Suites Houston NASA/Webster

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Traveller (73)
Room & Suite (39)
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Overview
  • Excellent62%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“main event”(9 reviews)
“toilet and sink”(4 reviews)
“split bathroom”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from SpringHill Suites Houston NASA/Webster
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Offers from SpringHill Suites Houston NASA/Webster
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (235)
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Traveller rating
138
54
21
10
3
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LanguageEnglish
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138
54
21
10
3
Show reviews that mention
All reviewsmain eventtoilet and sinksplit bathroomseparate roomthe sofa beddefinitely stay at this hotel againthe rooms were nicekemah boardwalkmini fridge and microwavecomplimentary breakfastplenty of parkinga great stayother hotelsfront desk staffwafflesnasacruise
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1 - 5 of 226 reviews
Reviewed 4 days ago via mobile

This place is great! I stayed in a King room. The bed was super comfortable, and the room was very quiet. Everything in the hotel seems brand new. Even the elevator was smarter than me. The bathroom is divided into two rooms; One for the...More

Thank Josh N
Reviewed 13 March 2018

Booked months in advanced and paid in full. Day of stay they cancelled our reservation. Said they were over booked! Poor management!! We were PAID! After a very long drive we were left searching for a room late a night! UNCOOL Marriott!!!More

Thank sillygoose2018
Response from TeamConcord, Manager at SpringHill Suites Houston NASA/WebsterResponded 15 March 2018

Dear sillygoose2018, We appreciate you taking the time to provide feedback, and we're sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will...More

Reviewed 10 February 2018 via mobile

The hotel is undergoing renovations. Yes hammer and loud bangs and noises are frequent in the day time hours.. night it was perfectly quiet which was great and as it should be. We stayed on a Friday- thinking they wouldn’t start until at least mid...More

Thank B H
Response from TeamConcord, Manager at SpringHill Suites Houston NASA/WebsterResponded 12 February 2018

Dear B H, Thank you for being our guest and for sharing your experience with fellow travelers. We're sorry for the inconvenience you experienced due to our ongoing renovations. We would love for you to experience our updated look and hope you will come back...More

Reviewed 19 December 2017

The Food attendants Stephanie and Lolly were Awesome and gave Great customer service with well cooked and delicious food!! The hotel is in an quite area with alot of nice things to do around for a family or a couple..More

Thank Anthony C
Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded 19 December 2017

Dear Anthony C., Thank you for choosing to stay with us and posting your wonderful review! We appreciate your positive comments and are pleased that our staff made your stay most enjoyable, especially Stephanie and Lolly. Thanks again for sharing your experience at the SpringHill...More

Reviewed 12 November 2017

Didn’t get the accommodation promised after checking in late because rooms not cleaned. Rooms on top floors had damaged from storm which hadn’t been attend to yet. Staff extremely good. Work out equipment needs to be attended to.More

Thank Tim F
Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded 14 November 2017

Dear Tim F., Thank you for taking time to review your stay. We were happy to read that you had a good experience here, but we want to apologize for not having the room you desired. We're working on ways to resolve the situation to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 125 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Webster
#2 Business Hotel in Webster
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 125 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Webster
#2 Business Hotel in Webster
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (73)
Room & Suite (39)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
charleslV7769PE
1 December 2017|
Answer
Response from laredo2015 | Reviewed this property |
Did not see transport unit to Nasa from this hotel. sorry
0
Votes
TexasPharm
24 September 2017|
AnswerShow all 3 answers
Response from Lina D | Reviewed this property |
When we were staying there there's some people that were staying on FEMA
0
Votes
oliviacampbell1
24 November 2016|
AnswerShow all 5 answers
Response from ConcordHospitality | Property representative |
We offer the following options for swimming, but in Feb both will be too cold due to outdoor temperatures. Hope this helps! Swimming: Galveston Beach 24 miles - Outdoor Saltwater Pool
0
Votes
Room Tips
"Don't trust Springhill. Poor management!"
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"My room on the 2nd floor was very nice with satellite T.V's"
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"Higher floors are quiter"
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"Try to be on the back side facing the parking lots as traffic in the am can be loud but bot a problem"
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