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      SpringHill Suites Houston NASA/Webster

      230 Reviews
      #4 of 16 Hotels in Webster
      1101 Magnolia St, Webster, TX 77598-5421
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      08/10/2017 09/10/2017
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      USD 189*USD 217*
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      All photos (92)
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      Certificate of Excellence
      Traveller (67)
      Room & Suite (31)
      Dining (12)
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      Overview
      4.5
      230 reviews
      • Excellent62%
      • Very good24%
      • Average9%
      • Poor4%
      • Terrible1%
      Travellers talk about
      “main event” (9 reviews)
      “shower area” (7 reviews)
      “room layout” (7 reviews)
      Free Wifi
      Free Parking
      Breakfast included
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Suites
      Bar/Lounge
      Fitness centre
      Multilingual Staff
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Housekeeping
      Self-Serve Laundry
      3.0 Star Hotel
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      Offers from SpringHill Suites Houston NASA/Webster
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      Hilton Houston NASA Clear Lake
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      Rooms
      8 Oct.9 Oct.
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (230)
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      1 - 5 of 221 reviews

      Reviewed 9 August 2017 via mobile
      Pleasant and fun

      Unplanned date night with the man. Expected to be out of luck with no reservation but I was in luck. Jeremy was at the desk he immediately helped us out. He was friendly and promptly made sure we were taken care of. Thanks Jeremy for...More

      Thank Amber0730
      Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded 9 August 2017

      Dear Amber0730, Thank you for your kind review of the SpringHill Suites Houston NASA / Webster! We were thrilled to read how much you enjoyed your stay, specifically due to the great service provided by Jeremy. We're fortunate to have a team that comes to...More

      Reviewed 1 August 2017 via mobile
      It's in the Details

      We stayed here for 4 nights. We arrived at 1:00/1:30 am and were extremely exhausted (me with 3 children under the age of 8) from traveling. Check in was fine. Arrived in our room and started to make the pull out sofa. Got blankets from...More

      Thank Cynthia A
      Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded 4 August 2017

      Dear Cynthia A., Thank you for staying at our hotel and for taking the time to post a review. We are sorry for the problems you encountered with the responsiveness from our staff and your room. We are working to remedy these issues so that,...More

      Reviewed 31 July 2017 via mobile
      Met the needs

      Spent last 2 nights with family of 4, in the 2 queen suite. Being a Marriott lifetime member,I've stayed at every type of Marriott there is. In this case I used my points for the 2 nights. The room was bad, the breakfast was typical...More

      Thank Joey A
      Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded 1 August 2017

      Dear Joey A., Thank you for evaluating your recent stay with us. Please accept our apology, and our assurance we are working to address the concerns you outlined. Although this is not a usual occurrence for us, we do apologize for the issues you encountered....More

      Reviewed 29 July 2017
      Good except when we asked to extend our stay.

      JJ at the front desk was not kind. My husband and I went down to ask if you can extend our stay. I had a Dallas cowboy tshirt on and I said "yes" to begin speaking. He completely ignored me and turned to my husband...More

      Thank mray0120
      Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded 1 August 2017

      Dear mray0120, Thank you for providing feedback about your stay at our hotel. We're disappointed that you encountered service problems and we were unable to resolve them to your satisfaction. Even more distressing is the fact that you were met with anything other than friendly...More

      Reviewed 6 July 2017
      Missed the mark

      We stayed here after we went to Schlitterbahn in Galveston all day. We were tired and were awakened by a call at midnight from the front desk that our truck was broken into along with 5 other trucks. Our back passenger side window was busted....More

      Thank jksloan
      Response from TeamConcord, General Manager at SpringHill Suites Houston NASA/WebsterResponded 8 July 2017

      Dear jksloan, Thank you for taking the time to share your comments regarding your recent stay with us. We apologize for the inconvenience you have been caused. Please know that we take the security of our guests very seriously, so we appreciate your feedback. We...More

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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Free Parking
      • Free High Speed Internet ( WiFi )
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Breakfast included
      • Hotel Amenities
      • Free Parking
      • Business Centre with Internet Access
      • Meeting Rooms
      • Breakfast included
      • Dry Cleaning
      • Laundry Service
      • Multilingual Staff
      • Self-Serve Laundry
      • Conference Facilities
      • Room amenities
      • Air Conditioning
      • Microwave
      • Refrigerator in room
      • Things to do
      • Pool
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Outdoor pool
      Details
      • Price range
      • USD 128 - USD 228 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #2 Family Hotel in Webster
      • #2 Business Hotel in Webster
      • Room types
      • Non-Smoking Rooms ,
      • Suites ,
      • Family Rooms ,
      • Accessible rooms
      • Number of rooms
      • 121
      • Reservation Options
      • TripAdvisor is proud to partner with Marriott, Expedia, Travelocity, Hotels.com, Booking.com, Priceline, Orbitz, Hotwire and HotelQuickly so you can book your SpringHill Suites Houston NASA/Webster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • United States >
      • Texas >
      • Texas Gulf Coast >
      • Webster
      • Also Known As
      • Springhill Suites Houston Nasa/Webster Hotel Webster ,
      • SpringHill Suites Houston NASA/Webster Big Bend National Park, TX
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      All photos (92)
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      Traveller (67)
      Room & Suite (31)
      Dining (12)
      Pool & Beach (3)
      Hotel & Grounds (35)
      Bathroom (9)
      Business Centre & Event Rooms (2)
      Nearby
      Nearby HotelsSee all 16 hotels in Webster
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      Ask a question
      Questions & Answers
      oliviacampbell1
      24 November 2016|
      AnswerShow all 5 answers
      Response from ConcordHospitality | Property representative |
      We offer the following options for swimming, but in Feb both will be too cold due to outdoor temperatures. Hope this helps! Swimming: Galveston Beach 24 miles - Outdoor Saltwater Pool
      0
      Votes
      Room Tips
      "Higher floors are quiter"
      Read review
      "Try to be on the back side facing the parking lots as traffic in the am can be loud but bot a problem"
      Read review
      "We were on the 2nd floor and heard no noise in 6 days =)"
      Read review
      "All rooms are quiet. We were on the 2nd floor just above the entrance,"
      Read review
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