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All reviewsmain eventtoilet sinksplit bathroomseparate roomsausagefree breakfastmovie theatercruise terminaldefinitely stay at this hotel againthe sofa bedthe rooms were nicekemah boardwalktexas shaped wafflesmini fridge and microwavea great stayplenty of parkingdesk
We stay at this hotel about once a year on our way to the cruise terminal in Galveston. It's in a great location and near several restaurants, as well as Main Event behind the property.
Our room is always clean, beds are very comfortable. We...More
This place is very newly renovated and the staff was very nice. We thought the room had a weird layout with the separate bathroom with no garbage can and then the separate shower. The shower was just a show with no ledge! Very difficult to...More
Response from TeamConcord, Manager at SpringHill Suites Houston NASA/WebsterResponded 4 weeks ago
Thank you for choosing us and sharing your experience. We appreciate you bringing these issues to our attention, and we sincerely apologize. We hope you will give us another opportunity to regain your trust the next time you are in the area.
My husband and I stayed two nites at this hotel. They serve continental breakfast surprisingly with scrambled eggs and turkey pan sausage. The bed was very comfortable with plenty of pillows. Great location and Alicia at the front desk was awesome. Check-in time was quick...More
Response from TeamConcord, Manager at SpringHill Suites Houston NASA/WebsterResponded 11 June 2018
Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations! It was our pleasure accommodating you, and we hope you will make SpringHill Suites Houston NASA/Webster your home...More
The motel was nice but first night we did not get room clean until almost 5pm and we were trying to get dressed to go out and eat,It was quite and comfortable.The breakfast was fair.Kids enjoyed the pool but no hot tub.I did not get...More
1 Thank tommyb881
Response from TeamConcord, Manager at SpringHill Suites Houston NASA/WebsterResponded 8 June 2018
Dear tommyb881, thanks for taking the time to let us know about your family's stay. We enjoyed having you with us and glad overall you had a great visit. We do however, apologize for the untimely cleaning of your guest room and have addressed this...More
Unlike a new one visited on this same trip, this one has the split bathroom design. Still nice and clean with desk, sofa and king. Microwave / refrigerator nook. No in room safe. Good location. Many restaurants in adjacent area.More
Response from TeamConcord, Manager at SpringHill Suites Houston NASA/WebsterResponded 6 June 2018
Thank you for the kind comments regarding our hotel! We are disappointed to know that you had issues with our age and we would welcome another opportunity to show you an amazing overall stay. We appreciate the feedback and hope to see you...More