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Holiday Inn Houston - Webster

HolidayInn.comUSD 121*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Houston - Webster
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156 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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El Paso, Texas
Reviewed yesterday NEWvia mobile

Nice hotel. Clean, well kept, good service, reasonable price, nice location close to Johnson Space Center and Nassau Bay. We needed a hotel close to Seabrook, TX. NASA's JSC is 10 minutes away from hotel.

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Helpful?
Thank Bernie_Bracker
Overland Park, Kansas, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

The staff at the front desk did awesome. The restaurant staff not so much. The food was average but the service was poor. The rooms were clean and the beds comfy. Internet worked, but was occasionally intermittent.

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Helpful?
Thank Doug W
About Hotel's Favourite Review
Cheryl T, Guest Relations Manager at Holiday Inn Houston - Webster, responded to this review

Dear Doug, Thank you so much for the great review. We are so happy that your stay was great, we truly appreciate you taking the time to write the great review, it means allot to us. Looking forward to seeing you soon. Thank you, Cheryl

Broken Arrow, Oklahoma
Reviewed 4 weeks ago via mobile

Your basic Holiday Inn. Pretty much meets standards you would expect from Holiday Inn. Front desk personnel were a little on the shy side of 100W personality! The restaurant help struggled with English! Room was well maintained, shower hot with good stream/pressure. Kruig coffee maker in the room- I'm not a fan of lousy coffee - I roast my own....

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Helpful?
Thank GNAC-001
Lafayette, Louisiana
Reviewed 6 April 2017

I travel for business on a regular basis I hold the platinum elite status in the IHG rewards club and have stayed at this particular hotel since July 2013 Hands down the nicest Holiday In I have stayed in. The problem will be with your bill and resolving the overcharges, the desk wont call you back the manager wont call...

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Helpful?
Thank jllrichardii
San Antonio, Texas
Reviewed 3 April 2017

Come to expect good things from Holiday Inn. Only a few minor complaints. The hot tub didn't get very hot. The was rather cold (though I don't think it is heated) The hotel was somewhat of a pain to get into. It was tucked behind a small strip mall with only one entrance and exit. To get in, you had...

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Helpful?
Thank wsimonis
Reviewed 2 April 2017 via mobile

Room was clean, staff was very nice, Breakfast was adequate. the Beds and pillows are very comfortable. The location is perfect if planning to visit attractions such as NASA, Kemah boardwalk, short drive or walk to MANY restaurants and shopping areas.

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Helpful?
Thank Tera C
london
Reviewed 27 March 2017

We stayed here last minute after visiting the NASA centre and getting too tired to get back on the road. June the main lady at reception was AMAZING and super helpful and welcoming. Hotel very clean, modern, great location and altogether a lovely night.

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Helpful?
Thank jenna1984
Texarkana, Texas
Reviewed 24 March 2017 via mobile

This is a great hotel. Friendly staff and nice clean rooms. The entrance can be tough to spot and only right turns onto road. There are a couple places to eat in walking distance which is nice. This hotel has a no weapons policy.

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Helpful?
Thank thestarfinder
Arlington, Texas
Reviewed 16 March 2017

We have stayed at this hotel for years and have been glad to write positive reviews in the past. However, the service and the facility have begun to decline. On our recent visit, we had a room with two very bad mattresses (springs squeaky and big dip in the middle). Even the computer desk chair was broken down. The maid...

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Helpful?
Thank Susan S
Cheryl T, Guest Relations Manager at Holiday Inn Houston - Webster, responded to this review

Dear Ms. Susan, I apologize for any inconvenience you may have received. We have brand new mattresses arriving at the end of the month. The computer chairs are brand new. The pool has been working continuously, and has not been out of order. the hot tub, was out of order as A guest broke a switch, on the weekend and...

Detmold, Germany
Reviewed 30 January 2017

As all Holiday Inn's throughout the world, very friendly service, sometimes over friendly which can be annoying but I like the extra fuss :-) nice clean rooms, gym and swimming pool which was relaxing after a day in the office and to cool down from the outside temperature and Texas humidity...

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Helpful?
Thank grahamp687
Cheryl T, Manager at Holiday Inn Houston - Webster, responded to this review

Thank you for taking time to share your comments with us about your recent stay here in Webster. We appreciate the positive feedback and I look forward to sharing them with our hard working staff. Please come back to visit next time you are in town!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
The Only Full Service Hotel in Webster, TX that offers a Restaurant and lounge and is conveniently located on Bay Area Blvd, only 3 miles from NASA Johnson Space Center and within walking distance to many restaurants, shopping, and entertainment. Our central location provides easy access to a number of recreational activities. Stroll through Armand Bayou Nature Center, watch the boats on the Kemah Boardwalk, go Shopping at Baybrook Mall, or relax on the water at Clear Lake Park. The San Jacinto Monument, Battleship Texas, and Big League Dreams Park are just a short drive away. The beaches of Galveston Island and the excitement of Downtown Houston are just two places nearby not to miss while visiting. Business travelers will appreciate our free wired and wireless high-speed Internet access, as well as copy and fax services. University of Houston Clear Lake, BP, Boeing, ExxonMobil, Lockheed Martin, Jacobs Engineering, NASA Johnson Space Center, Ellington field and Sekisui Chemical are just a few of the companies that call Houston Clear Lake home. Relax in your own elegant room featuring stylish decor and amenities, and the best night's sleep you've had in weeks. If you're hungry, you can head downstairs to our Sunny's Restaurant & Bar or receive room service in your room. Enjoy a swim in our heated pool with hot tub or energize in our 24 hour fitness center. We're here, ready with all you need to make your trip to Houston Clear Lake a success. ... more   less 

Additional Information about Holiday Inn Houston - Webster

Address: 302 W Bay Area Blvd, Webster, TX 77598-4116
Region: United States > Texas > Texas Gulf Coast > Webster
Price Range: $139 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston - Webster 3*
Number of rooms: 109
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Also Known As:
Holiday Inn Houston - Webster Hotel Webster
Holiday Inn Houston - Webster Big Bend National Park, TX
Hotel Style:
#5 Family Hotel in Webster
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Houston - Webster staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a deluxe room, which is essentially a junior suite and available for just slightly more than other rooms here.”
andy4pr12345, 4 Nov 2016 | Read review
“The two room suites are very large and give you room to spread out!”
hottoddy88, 30 May 2016 | Read review
“Rooms on the backside are quieter.”
254olen, 21 Oct 2015 | Read review
“The rubbish bins from the adjacent restaurants are emptied early in the morning so rooms at the front hear the noise.”
StirlingMorgan, 31 May 2015 | Read review
“I chose a top floor room and it was as quiet as I could hope for.”
ApolloHT, 12 May 2015 | Read review
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USD 121* /night
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Prices are for 1 room, 2 adults
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