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Staybridge Suites Houston / NASA - Clear Lake

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Staybridge Suites Houston \/ NASA - Clear Lake
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275 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Houston / NASA - Clear Lake
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Showing 264: English reviews
Spokane, Washington, United States
Reviewed 25 July 2015

Several nights ago we requested an extra blanket for our two kiddos, we keep the room in our suite nice and cool at night. It was quite late, within a few minutes Ms Ariane arrived at our room with a big cozy blanket, From the moment we checked in at Staybridge, she has been a warm and welcoming staff member...

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Helpful?
Thank Chas T
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Chas T, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so glad that you are enjoyed your stay here. We want you to know that it is our pleasure to have you as our guest! I will make sure and share your kind words with Ariane and our entire staff. It will make the entire staff ecstatic...

Reviewed 24 July 2015

I've stayed at this hotel several time and this last stay was really disappointing. Upon first check-in the room had an awful stale smell and the bedding was soiled. Not a good look. The next room we were given was in better shape. However, when I woke up the next morning I had an insect bite on my face! Stayed...

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4Thank Scoop F
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Scoop F, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. I would like to apologize for your recent stay on behalf of myself and my entire staff. We did not meet your expectations and for that we are truly sorry. Please contact me directly at 281-338-0900 so that we may discuss your stay in further detail. Sincerely, Mark Shearer...

Mount Laurel, New Jersey
Reviewed 19 July 2015

My wife and I stayed at the Staybridge Suites in Webster, TX in early July. Let me first say that the staff was very nice and very helpful, which was good because the hotel itself needs major upgrades. The toilet in our room was not working, they manager went up to try and fix it, could not and we were...

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Helpful?
2Thank Bigmuddy1
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Bigmuddy1, Thank you for taking the time to provide us with valuable feedback about your recent stay at Staybridge Suites Houston/NASA/Clear Lake. We are so glad that you enjoyed the service and hospitality offered by our staff. They work hard to make sure every guest has a memorable stay. We currently in the process of making upgrades to our...

South Houston, Texas
Reviewed 9 July 2015

We are new to the area (job relocation) and selected Staybridge Suites as a place to call hang our hat until we find a home. From the moment we arrived, we have been welcomed to the hotel as though we were family. The wait staff and reception team have been stellar and amazing in their profession of customer service. The...

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Helpful?
1Thank tachawk
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear tachawk , It will warm the hearts of our entire staff to know that you felt like family at the Staybridge Suites Houston/NASA/Clear Lake. We are so glad that you enjoyed your stay and the service of our entire staff. I will make sure and share your kind words with our entire staff especially the kitchen staff. From our...

New Castle, Delaware
Reviewed 8 July 2015

The Staybridge Suites in an excellent choice when staying in south Houston near the Johnson Space Center. The rooms are well appointed and were exceptionally clean. My shower stall had suffered some damage and had been repaired, but that is the only complaint I have with this hotel. During the breakfast, I was looking for a caffeinated tea (none were...

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Helpful?
Thank Alan J
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Alan J, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. It was our pleasure to have you as our guest. We are so glad to hear that you found our location to be clean and well appointed. On behalf of myself and my entire staff we would like to apologize for the issue you had with your shower. We...

Reviewed 8 July 2015

great hotel, very clean, nice place to stay! Good size rooms, restrooms. We stayed in a suite with a king size bed. I will stay at this hotel every time we are in Houston. The location of hotel is also great.

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Helpful?
Thank Aprilm2890
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Aprilm2890, Thank you for your kind words regarding Staybridge Suites Houston/NASA/Clear Lake. We are so excited that you enjoyed your suite and all the amenities that we have to offer. We love that you said you will stay here every time you are in Houston. It was our pleasure to have you as our guest and we look forward...

Reviewed 1 July 2015 via mobile

Leping Rui makes this place amazing. She is the hostess at night and makes sure dinner goes off without a hitch. Without her, it would just be another hotel. Free dinner Tuesday through Thursday makes it good, leping makes it the best place to stay in Houston.

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1Thank Samson P
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Samson P, Thank you so much for your kind words about our hotel. We are delighted that you enjoyed our dinner service and Leping. I will make sure and share your kind words with our entire staff. We know you have many choices when it comes to lodging and we are glad that you chose Staybridge Suites Houston/NASA/Clear Lake....

Austin, Texas
Reviewed 19 June 2015 via mobile

Great hotel Nice amenities They go above and beyond. Leping was a wonderful hostess, and went out of her way to make our evening wonderful. She is the best hotel employee I have seen in quite a while! I would definitely come back. Pool area was very nice too

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Helpful?
Thank nickbuskirk
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Valued Guest, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so glad that you enjoyed the service by our staff! It will make their day to know that you felt we went above and beyond. They thrive on this type of feedback and I will share your kind words with the entire staff. We want you to...

Reviewed 17 June 2015 via mobile

From the breakfast/dinner to the hospitality..the wine too! LOL! I'm more excited to be staying in this hotel than my own home for a week! Thank you for making me feel so at home and relaxed. The atmosphere is beautiful & the front desk associate Andrea was so welcoming and friendly, she always greets as you enter and as you...

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Helpful?
Thank Mcanselo
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Mcanselo, Wow, what a fantastic review of Staybridge Suites Houston/NASA/Clear Lake. My staff works tirelessly to make sure every guest has a great stay and your comments will definitely make all of them ecstatic. We are so grateful to have wonderful guests like you at our establishment. It was definitely our pleasure to host you and your family and...

Texas
Reviewed 17 June 2015

See Leping on Tues thru Thursday nights for the reception gathering. She seriously should be a manager!! If she isn't having a nice conversation with all of the guests to make them feel welcomed, she is wiping tables, or pouring you a glass of wine or beer, or filling up the buffet, or serving fresh baked cookies. She has the...

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Helpful?
Thank GawHhApm8
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Gglg0707, We are delighted that you chose Staybridge Suites Houston/NASA/Clear Lake. We are so glad that you enjoyed our social and our hostess Leping. I will make sure and share your kind words with Leping and our entire staff. It was truly our pleasure to have you as our guest. We look forward to your next visit. Sincerely, Mark...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Staybridge Suites Houston/NASA Clear Lake! Your large, upscale suite awaits with a fully-furnished kitchen, luxurious Plush Paradise beds, and LCD TV with HDTV. Start your day off with a delicious and hot complimentary breakfast and end it relaxing at the Just Like Home Theater or putting green! For the active traveler, jumpstart your day at our club level fitness center and end it relaxing in our saltwater resort pool/hot tub! ... more   less 

Additional Information about Staybridge Suites Houston / NASA - Clear Lake

Address: 501 W Texas Ave, Webster, TX 77598-3285
Region: United States > Texas > Texas Gulf Coast > Webster
Price Range: $175 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Houston / NASA - Clear Lake 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Staybridge Suites Houston / Nasa - Clear Lake Hotel Webster
Staybridge Suites Webster
Staybridge Suites Houston / NASA - Clear Lake Webster, Big Bend National Park, TX
Hotel Style:
#1 Romantic Hotel in Webster
#1 Family Hotel in Webster
#1 Business Hotel in Webster
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Houston / NASA - Clear Lake staff and other travellers.
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Questions? Get answers from Staybridge Suites Houston / NASA - Clear Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“once the renovations are done, all of the rooms will be good rooms.”
 of 5 bubbles pllmsnj, 5 Jan 2017 | Read review
“In room Fridge compressors can be sometimes noisy. Check on front desk while checking in”
 of 5 bubbles 886anshuls, 25 Dec 2016 | Read review
“Rooms above with less noise from road and garden work”
 of 5 bubbles selp334, 1 Dec 2016 | Read review
“Handicap rooms have a large walk-in shower.”
 of 5 bubbles CaribbeanJunkie816, 4 Oct 2016 | Read review
“Top floor away from the elevator area”
 of 5 bubbles RobertSummers, 5 Aug 2016 | Read review
5 of 5