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Hilton Waco

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Traveller (101)
Room & Suite (47)
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Overview
  • Excellent48%
  • Very good28%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Hilton Waco
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Waco
Special Offer: Double Points, Every Stay
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (896)
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Traveller rating
412
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All reviewsthe executive loungebrazos riversuspension bridgeconvention centerfront deskcorner roombaylor universitybreakfast buffetwalking distancevery nice hotelbusiness tripdowntown areapepper museumspice villagegreat place to stayparking lotstaff was friendly
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101 - 105 of 892 reviews
Reviewed 11 October 2017

Hotel is remodeled and staff is very helpful and friendly. Located downtown near the river and food - very pretty place at night. Plenty of good parking right out front which made it very convenient. Bar service and breakfast were well done too.

Review collected in partnership with Hilton Hotels & Resorts
Thank Charles P
Response from 00gc, General Manager at Hilton WacoResponded 13 October 2017

Charles, thank you for the wonderful review of Hilton Waco. We are thrilled to read you liked our courteous service that our convenient location was perfect for your needs. We appreciate your business and look forward to welcoming you back soon. Justin Edwards General Manager

Reviewed 2 October 2017

Staff was great, great location but don't expect a Hilton experience with your rooms, very outdated and horrible issue with AC noise. Overall the hotel had some great points and not so great points, not expected from a Hilton Hotel.More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank jamestP4132FD
Response from 00gc, General Manager at Hilton WacoResponded 3 October 2017

Thank you for taking the time to review our hotel. We are happy to know that you enjoyed the service from our staff and our location, however, we sincerely apologize for not providing a more up-to-date experience. Your feedback gives us the information we need...More

Reviewed 2 October 2017

The hotel was refurbished. it looks good. People is very helpful and fast. My only concern is the conditioning air system, that is vey noisy. It is important to consider the lack of good options for Waco.More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank rozanyipavesc
Response from 00gc, General Manager at Hilton WacoResponded 3 October 2017

Thanks for being our guest at Hilton Waco. We are happy to know you liked the new look of our hotel and were also impressed with our top-notch service. That being said, I regret the inconvenience you experience with the HVAC unit in your room...More

Reviewed 1 October 2017

Good experience at this Hilton location. It's located across the street from a nice park, fun friendly staff. I checked in late evening and the staff was both knowledgeable and they made me feel at home. It felt "stuffy" on my floor and the complimentary...More

Review collected in partnership with Hilton Hotels & Resorts
Thank angelaeY8398DZ
Response from 00gc, General Manager at Hilton WacoResponded 2 October 2017

Thank you for being our guest at Hilton Waco. It’s nice to know you enjoyed your time with us and were impressed with the service delivered by our courteous associates. We appreciate your recommendation and look forward to welcoming you back soon. Justin Edwards General...More

Reviewed 1 October 2017 via mobile

Girls' trip to Austin with a stop in Waco to go to Magnolia. This Hilton was clean and comfortable for four women not to feel cramped. We had free breakfast with Hilton Honors status. The breakfast was good, not great. It was sufficient though. The...More

1  Thank Kay M
Response from 00gc, General Manager at Hilton WacoResponded 1 October 2017

Kay, thank you for being loyal towards our brand and choosing to stay at Hilton Waco. It’s good to know you all were comfortable here and that our location close to various attractions of the city was convenient for your needs. We appreciate your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 155 - USD 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Waco
#7 Family Hotel in Waco
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 155 - USD 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Waco
#7 Family Hotel in Waco
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (101)
Room & Suite (47)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Happy20000
8 September 2017|
AnswerShow all 9 answers
Response from Mike S | Reviewed this property |
The breakfast was very good. You can order from a menu or use the buffet if you like. If you eat in the dinning room there is a nice view of the river across the street. This Hilton is one outstanding hotel!
1
Vote
MimiMize
13 March 2017|
Answer
Response from Justin E | Property representative |
We are located downtown and Magnolia Market is about 3 blocks over. If you choose to walk, you will have several shopping options between the hotel and Magnolia Market. Additionally, there is a Free Trolley in front of the... More
3
Votes
MimiMize
13 March 2017|
AnswerShow all 4 answers
Response from Jeff V | Reviewed this property |
I would guess it's less than a mile. Several blocks but nothing bad. We walked to it from the hotel.
1
Vote
Room Tips
"the 10th floor was perfect although the showers water was slightly cool during peak times."
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"Make certain your view is towards the river and downtown."
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"rooms facing the pool"
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"Ask for a room away from elevators and on an upper floor facing Baylor and the Silos."
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