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Hilton Waco

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Hilton Waco
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648 Reviews from our TripAdvisor Community

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Showing 644: English reviews
Dallas, TX
Reviewed yesterday NEWvia mobile

Took a group of students to a conference in Waco and the Hilton was completely packed. However, despite the chaos of so many people the staff at the Hilton did a great job to make our stay very pleasant and enjoyable! One of the rooms we had booked had a small issue and the staff was able to get the...

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Helpful?
Thank Travler2010
Houston, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I was amazed that there was such a nice Hilton on the Campus of Baylor University. I was well aware of the Hilton on the Campus of the University of Houston - for the HRM Major there. The staff was very professional and the Hotel in very good stead - I truly enjoyed my stay. It would have been perfect...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Don B
About Hotel's Favourite Review
00gc, Manager at Hilton Waco, responded to this review

Thank you for being our guest at Hilton Waco. We are so glad you loved our property and that you were impressed with our courteous associates. It was our pleasure having you visit with us, and we look forward to your next visit! Sincerely, Guest Experience Manager

Bryan, Texas
Reviewed 3 days ago NEWvia mobile

Nicely located next to the convention center and nearby eateries. The staff are welcoming and friendly and the rooms are fine. One suggestion. Install USB charging outlets over the desk and on the bedside lamps.

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Helpful?
Thank Conrad1903
00gc, Manager at Hilton Waco, responded to this review

Thank you for taking the time to share that your stay at Hilton Waco on the banks of the Brazos River was perfect in every way! We are pleased to know we met your expectations and that you loved our location and services. We appreciate your fantastic feedback and hope to have you as our guest again. Sincerely, Guest Experience...

Cornelius, North Carolina
Reviewed 5 days ago NEWvia mobile

Recently stayed for 3 days while attending a business meeting. Accommodations were clean, beds comfortable and the location was very convenient to area restaurants and local attractions. The Resturant and bar staff were friendly and very helpful. Nice spot.

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Helpful?
Thank mikeysgirllkn
00gc, Manager at Hilton Waco, responded to this review

We are delighted to read the review of your recent business stay at Hilton Waco. We strive to meet our guests' expectations, and we are glad you loved your room and our convenient location within walking distance to various activites. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you...

Fort Worth, Texas
Reviewed 6 days ago NEW

Travelier..... this is a nice Hilton and has pretty good Wi Fi Speed! The Hotel is in really great shape, pretty comfy bed and pillows. The desk chair is not the comfortable but not horrible. And the Wi Fi Speed is pretty good.

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Thank Reford B
00gc, Manager at Hilton Waco, responded to this review

Reford, thank you for your compliments about our great accommodation at Hilton Waco. We know whether you are traveling for business or with the family, high speed internet is a must, and we're glad we could make your trip easier with this simple amenity. We hope you will choose our hotel again the next time you are in the area....

Reviewed 6 days ago NEWvia mobile

We have stayed here multiple times over the past 4 years as our daughter has been attending a university nearby. Initially we loved the Hilton so we kept returning. I'm not sure what happened though, because after a couple years this hotel had seriously went downhill. The rooms weren't as clean as they used to be - some were awful...

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Thank Demetrula
00gc, Manager at Hilton Waco, responded to this review

Thank you so much for returning to Hilton Waco and for sharing your positive review. We are delighted you and your family were impressed with most aspects of our refurbished hotel. Your feedback is valuable in letting us know how we are performing, and where we need to make changes to improve the overall guest experience. We truly value your...

Iowa City, United States
Reviewed 6 days ago NEW

Great hotel! Clean, great staff, great food! Was in Waco for business and enjoyed the hotel very much. Comfortable beds, nice rooms. The lobby was large and provided a relaxing atmosphere. The restaurant and bar area were large and great for meeting and hanging out with a group of people.

Review collected in partnership with Hilton Hotels & Resorts
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Thank marybeths215
00gc, Manager at Hilton Waco, responded to this review

Thank you for choosing to stay at Hilton Waco on your recent business trip. We are delighted to note how much you enjoyed your time at our hotel and loved your clean, comfortable room. We hope you will make us your home whenever you are in Waco for business or for pleasure! Sincerely, Guest Experience Manager

Reviewed 1 week ago

The Waco Hilton is in a good location, right on the river and next to a historic bridge and nice longhorn cattle scultpures. Near the Magnolia Market and Silos, the outgrowth of the HGTV show, "Fixer Upper." Also near Baylor University. A good hotel. Good service. Restaurants and shopping are nearby.

Review collected in partnership with Hilton Hotels & Resorts
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2Thank E8751LBmikeh
00gc, Manager at Hilton Waco, responded to this review

Thanks for sharing your fabulous review of Hilton Waco. We appreciate your comments about our convenient downtown location within walking distance to so many shops, bars, restaurants and to Baylor University! We are so happy you enjoyed our hospitality and hope you will make us your home whenever you are in Waco for business or for pleasure! Sincerely, Guest Experience...

Gillette, United States
Reviewed 1 week ago

This Hilton property lives up to the Hilton name. The pool area is just beautiful! We had a corner room which you could see all of downtown Waco. The lights at night are just beautiful. Everyone at the hotel was happy & helpful. Will stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Dawn S
00gc, Manager at Hilton Waco, responded to this review

Thank you for taking a moment to let us know how much you enjoyed your stay at Hilton Waco. We are thrilled to read that you loved our helpful associates, pool area and your comfortable room along with the view it provides. It was our pleasure having you visit us, and we look forward to your next visit soon! Sincerely,...

Norman, Oklahoma
Reviewed 1 week ago

This hotel has the perfect location. It's directly across the street from the suspension bridge, and close to the tram to take to the Silos. The pool and covered patio area of the hotel appeared updated and fresh. Unfortunately, the rooms were old and tired. The mattress was so worn in Room 612 that my husband was sleeping on a...

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1Thank SueCliff52
00gc, Manager at Hilton Waco, responded to this review

Thank you for taking the time to share your experience. We are glad you had an overall pleasant stay and that you liked our convenient location and courteous staff. However, we are sorry that you were disappointed with your room and for the inconvenience it caused. We have taken a note of your observations and will surely share them with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton Waco is located in the heart of downtown Waco, on the banks of Brazos River. We are connected to the Waco Convention Center via a covered walkway. Our hotel offers over 10,000 sq. ft. of versatile meeting space for up to 200 guests. All of our guest rooms have Hilton Sweet Dreams bed and Serenity linen packages, separate sitting areas, flat screen LCD color TV's, working desk and office chair. Complimentary wireless internet access is available throughout the property as well as a 24-hour business center. Workout in the modern fitness center or take a plunge in the outdoor pool. We also have our on-site restaurant, Brazos Grill featuring succulent steaks and innovative Italian cuisine. Our Waco hotel’s Starbucks® Coffee kiosk offers freshly brewed coffee and the Lobby Bar offers evening drinks and bar snacks. ... more   less 

Additional Information about Hilton Waco

Address: 113 South University Parks Drive, Waco, TX 76701-2241
Region: United States > Texas > Waco
Price Range: $189 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Waco 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hilton Waco Hotel Waco
Hilton Hotel Waco
Waco Hilton Hotel
Hotel Style:
#7 Business Hotel in Waco
#7 Family Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waco staff and other travellers.
3 questions
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Questions? Get answers from Hilton Waco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere.”
 of 5 bubbles SueCliff52, 8 Feb 2017 | Read review
“We had room 1104 and it looked out over the river.”
 of 5 bubbles calsand, 5 Feb 2017 | Read review
“11th floor is more expensive, but well worth it.”
 of 5 bubbles abqcrutch, 1 Feb 2017 | Read review
“Ask for a lake view”
 of 5 bubbles Montecore1, 2 Jan 2017 | Read review
“Corner King rooms are the way to go. Big windows offer great views yet they have good blakout curtains which allow for sleeping late.”
 of 5 bubbles 855kirkl, 13 Dec 2016 | Read review
5 of 5