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Hilton Waco

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Hilton Waco
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672 Reviews from our TripAdvisor Community

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Showing 668: English reviews
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Springfield, Missouri
Reviewed yesterday NEW

My daughter and I loved walking around downtown Waco from our hotel. The location is the best part. We also enjoyed the pool area. However, we had a couple of issues. There is no complimentary coffee or breakfast. The air conditioning was noisy and made a strange whining sound every time the fan shut off. The rooms are small but...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Josh V
South Barrington, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 7 February 2017

Friendly staff, clean facility and nice rooms. Will definitely stay here again if in the area. Used hotel shuttle to visit local restaurants and community shuttle (stops right outside the hotel) to visit area attractions like the Fixer Upper Magnolia Silos.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank asmurf2
About Hotel's Favourite Review
00gC, Manager at Hilton Waco, responded to this review

Thank you for sharing your fabulous review of Hilton Waco. We are pleased to read that you loved our friendly associates, shuttle service and our convenient location which was perfect for your needs. It was our pleasure having you visit with us, and we look forward to your next visit! Sincerely, Guest Experience Manager

Austin, Texas
Reviewed yesterday NEW

My wife and I decided to take an overnight trip from Austin to Waco and visit the Magnolia Market at the Silos and the Texas Ranger Museum. We picked the Hilton Waco because it had a Brazos River view and was close to the Magnolia Market. It turned out to be a great Hotel. Our room was ready on time...

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Thank Mike S
Austin, Texas
Reviewed 2 days ago NEWvia mobile

I've stayed at this hotel several times with this trip being January 25th. The hotel had been remodeled and is very nice. There was a nice bar and lobby area near the check in. The room was very nice and comfortable. The staff was very helpful and pleasant. I will continue to use this hotel. The is a convention center...

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Helpful?
Thank Gary H
00gc, General Manager at Hilton Waco, responded to this review

Gary, thank you for being our guest once more at Hilton Waco. We are glad to read you liked your well-appointed room and the service provided by our staff. Thanks for highlighting our lobby bar. It was our pleasure having you visit with us, and we look forward to your next visit! Justin Edwards General Manager

Dierks, Arkansas
Reviewed 3 days ago NEW

I have been a Hilton honors member for seven years now, and have stayed at some great hotels including the Waldorf Astoria (Roosevelt) in New Orleans. However the care the staff provides at this hotel from the ones who greet you at the front desk to the ones who maintain, clean and cook at this property is outstanding and is...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Mountainman3474
00gc, General Manager at Hilton Waco, responded to this review

It was a pleasure having you at Hilton Waco, and we thank you for being a Hilton Honors member. Thank you for mentioning how much you enjoyed our hospitality. We work hard to create a comfortable and friendly atmosphere, so I am happy you experienced that during your visit. We loved having you as our guest and hope to see...

Reviewed 3 days ago NEWvia mobile

My granddaughter got married Saturday afternoon and her rehearsal dinner was Friday night in Waco, so my husband and I spent Friday and Saturday nights at The Hilton. My daughter had gotten a special rate for the wedding, and we booked as soon as we could. The rate was better than anything that I could find on various booking sites....

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Helpful?
Thank Darlene H
00gc, General Manager at Hilton Waco, responded to this review

Darlene, thank you for sharing your wonderful feedback. I am so pleased you enjoyed your stay at the Hilton Waco while attending your granddaughter's wedding. It is a pleasure to read about the excellent service you received from our staff and that you enjoyed the amazing view from your room. Thanks for mentioning our affordable rates and the breakfast buffet....

Reviewed 6 days ago NEW

Okay place to stay for convenience to convention center, rooms on executive floor a little small not sure about other rooms as this was the first time we stayed here. We normally stay at Hotel Indigo and this was a little "less" that Indigo but the Executive Lounge I think made up for that. I would call them even.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Sissybob
00gc, General Manager at Hilton Waco, responded to this review

Thank you for sharing your experience and pointing out the highlights of your stay at Hilton Waco. We are glad to know our location and connection to the Waco Convention Center by a covered walkway was perfect for your needs while attending your conference. We hope you will visit us again in the future. Justin Edwards General Manager

Austin, Texas
Reviewed 1 week ago

The hotel is clean. Beds are comfortable. Rooms are nice. Location is great for Magnolia Farms (can walk...it's about 4-5 blocks and the Dr. Pepper Museum is on the way). There are lots of restaurants and a food truck courtyard in walking distance. Breakfast was good at the hotel. Overall great stay.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank jessicabK1547US
Jennifer H, Front Desk Supervisor at Hilton Waco, responded to this review

Thank you for taking a moment to share your experience. I am please to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

Lafayette, Louisiana
Reviewed 1 week ago

The staff was most welcoming & helpful. I asked for an upgrade at check-in, & they were quick to grant it. Serendipity! Our daughter, three of our granddaughters, & myself were in the party. We received free breakfasts in the up-grade which was wonderful! The Hospitality Room on the floor we were on had a spectacular view of the city...

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Helpful?
Thank Sandy H
00gc, Manager at Hilton Waco, responded to this review

Sandy, we are thrilled to know that you enjoyed your stay at Hilton Waco! It’s our pleasure knowing you loved our delicious food offerings, the beautiful view and the comfort provided by our beds. I will surely share your compliments with my staff for the wonderful service they provided. Thank you for recommending us, and we hope to welcome you...

Edmonds, Washington
Reviewed 1 week ago via mobile

I flew into Waco for the Dr Pepper Collectors Convention early. One of the staff came to the Waco airport to pick me up. They were willing to store my suitcase until check in time so I could go rent a bike and ride around looking at the city. At the end of the convention, they took me back to...

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Helpful?
Thank Elise S
00gc, Manager at Hilton Waco, responded to this review

Elise, we are glad our service and facilities lived up to expectations! It was a pleasure to read about the excellent service you received. We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. We hope you will make Hilton Waco your first choice the next time your in our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Brazos Grille at the Hilton Waco
Brazos Grille at the Hilton Waco
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton Waco is located in the heart of downtown Waco, on the banks of Brazos River. We are connected to the Waco Convention Center via a covered walkway. Our hotel offers over 10,000 sq. ft. of versatile meeting space for up to 200 guests. All of our guest rooms have Hilton Sweet Dreams bed and Serenity linen packages, separate sitting areas, flat screen LCD color TV's, working desk and office chair. Complimentary wireless internet access is available throughout the property as well as a 24-hour business center. Workout in the modern fitness center or take a plunge in the outdoor pool. We also have our on-site restaurant, Brazos Grill featuring succulent steaks and innovative Italian cuisine. Our Waco hotel’s Starbucks® Coffee kiosk offers freshly brewed coffee and the Lobby Bar offers evening drinks and bar snacks. ... more   less 

Additional Information about Hilton Waco

Address: 113 South University Parks Drive, Waco, TX 76701-2241
Region: United States > Texas > Waco
Price Range: $196 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Waco 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hilton Waco Hotel Waco
Hilton Hotel Waco
Waco Hilton Hotel
Hotel Style:
#7 Family Hotel in Waco
#7 Business Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waco staff and other travellers.
6 questions
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Questions? Get answers from Hilton Waco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra to get a Brazos River view, beautiful.”
 of 5 bubbles 324MikeS, 24 Mar 2017 | Read review
“Go elsewhere.”
 of 5 bubbles SueCliff52, 8 Feb 2017 | Read review
“We had room 1104 and it looked out over the river.”
 of 5 bubbles calsand, 5 Feb 2017 | Read review
“11th floor is more expensive, but well worth it.”
 of 5 bubbles abqcrutch, 1 Feb 2017 | Read review
“Ask for a lake view”
 of 5 bubbles Montecore1, 2 Jan 2017 | Read review
5 of 5