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Hotel Indigo Waco - Baylor

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#2 of 30 Hotels in Waco
Certificate of Excellence
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Hotel Indigo Waco - Baylor
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587 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Madill, Oklahoma
Reviewed 23 May 2016 via mobile

The room is very nice. Bathroom is great, LARGE shower with a handheld shower head. The room seemed to be newly re-done. The beds weren't the most comfortable I've ever slept in but they were ok. Another guest suggested the hotel upgrade their pillows and I would agree. No carpet, which can be a plus! We had a little trouble...

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Helpful?
Thank Sue B
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you so much for the five star rating and awesome review! I am glad that everything met your expectations, and that we were able to fix the small things that were not. We are currently working on the pillow situation, so hopefully this will not be an issue on your next stay with us! Warm Regards

Reviewed 21 May 2016

Beautiful hotel - very clean with couteous and responsive staff. Mix up in reservations was quickly solved by Front Desk (Crystal -Thanks!) Bar/Bistro area is open and well designed. Room was large and very clean. Beds are super comfortable. We would definitely stay here again. Easy walk to Magnolia Silos.

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Helpful?
Thank Patrick S
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Patrick S, Thank you for sharing your experience at our hotel! We are glad you enjoyed your time with us. Krystal is one of our biggest assets, and I am happy she was able to help you. We would love to have you back on your next visit to Waco! Kind Regards

Cibolo, Texas
Reviewed 20 May 2016

The room was very spacious with laminate or hardwood floors and it was clean. The k-cup coffee maker was appreciated. The staff was very helpful, we asked to change rooms when we realized that our room was over the entry to the hotel and the background music could cause a sleep disruption, (I'm a very light sleeper). The pool and...

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Helpful?
Thank CucaSean
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello CucaSeah, Thank you for taking the time to write a review of our hotel! Your feedback is greatly appreciated. Although it does sound like you enjoyed your stay with us, I do regret that the train was such an inconvenience to you. With its many attractions, eateries and nightlife, we really love our downtown Waco location. Unfortunately it also...

Reviewed 17 May 2016 via mobile

We stayed here one night while visiting Magnolia Market. We really enjoyed the hotel a lot. The staff was friendly and the rooms were very nice. Our room was clean, had plenty of towels, and had a big shower. Plus, it's just right down the road from the silos. Definitely will stay there again if we return to Waco.

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Thank Amy J
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Wow! Thank you for taking your time to write such a great review of our hotel! We are so glad you were amazed with our service. We look forward to your next visit to Waco. Kindest Regards

Atlanta, Georgia
Reviewed 17 May 2016

... and they made up for small problems. The wifi was terrible all three days. Pillows need an update, a bit "lumpy". The bathroom lighting was very, very dim. Many items on the menu were, in fact, not available. But even our second or third choices were terrific, just a bit frustrating working our way down the menu. Overall I...

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1Thank DandMtraveling
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Dear DandMtraveling, Thank you for taking the time to leave a review of our hotel! Please know that we value your feedback, and that we are working very hard to fix the problems you encountered. We hope you give us another chance the next time you are in Waco! Kindest Regards

Nashville, Tennessee
Reviewed 16 May 2016 via mobile

Very upscale feel. Room layout is very unique. Worth the extra money if you want a great place to stay. Easy access to the interstate and The Magnolia. Food in the Restaurant is very artisan. Very nice outside sitting area near the pool area. Will stay again when we are in Waco.

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Helpful?
Thank getbit_98
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

What a great review! Thank you for the 5 star rating. This is exactly the experience we aim to give every single guest that walks through our doors. We look forward to your next visit! Best Regards

Glen Rose, Texas
Reviewed 14 May 2016

The place is beautiful. Our room was spacious and very clean . We enjoyed the hot tub. The people working there were friendly and helpful.We were in Waco for a get away to celebrate our 35th wedding anniversary.

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Thank Rebecca S
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you for your wonderful review! We are delighted that we took part in such a special occasion, and we look forward to your next stay with us. Kind Regards

Meriden, Connecticut
Reviewed 11 May 2016

We had a family reunion here. The hotel's bistro/bar opens right onto the enormous lobby which at first I thought I didn't like, until I sat at the bar and saw how marvelous the people-watching was. I ate 3 meals there, too, and the serving staff was SUPERB: fast, friendly, charming. Room was great (bed and pillows so comfortable); banquet...

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1Thank Laura V
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Laura, It was a delight to get to meet you and hear your extraordinary story! We are delighted that you enjoyed your time at Hotel Indigo, and that your family reunion was a success. We would love to have you back next time you are in Waco! Sincerely,

Austin, Texas
Reviewed 9 May 2016

We were not quite ready to come home so we stopped in Waco and lucked in to a room at the Hotel Indigo. The staff was wonderful, the room was beautiful and very comfortable, the pool & hot tub were relaxing and fun, and the bar was great. The location is nice as you can easily walk to other places...

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Helpful?
Thank ShellMTX
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Dear ShellMTX, We are delighted with such positive feedback! Our goal at Hotel Indigo is to make our guests feel right at home, so this is confirmation that we are doing our job right! We look forward to your next visit. Best Regards

Rockwall, Texas
Reviewed 1 May 2016

This is a great place to stay. Appears to be new or at least not very old and very clean. Rooms are good size and the staff is helpful and courteous and my favorite part is it was very quite inside. Dear Indigo, please improve the lighting in the bathrooms a little dark.

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Helpful?
Thank dennismP2922AF
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you for your wonderful review, as well as the 5 star rating! Please know that your feedback is valuable to us, and that we are currently looking for ways to better the Hotel Indigo guest experience (e.g. bathroom lighting). Best Regards

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge

Additional Information about Hotel Indigo Waco - Baylor

Address: 211 Clay Ave, Waco, TX 76706-1039
Region: United States > Texas > Waco
Price Range: $172 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Waco - Baylor 3.5*
Number of rooms: 111
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Hotel Style:
#1 Romantic Hotel in Waco
#2 Family Hotel in Waco
#4 Business Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Waco - Baylor staff and other travellers.
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Questions? Get answers from Hotel Indigo Waco - Baylor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Executive King Room is definetly the way to go!”
 of 5 bubbles janetjones77, 2 Dec 2016 | Read review
“We were on the first floor. Rooms were quiet.”
 of 5 bubbles 8teriw, 17 Oct 2016 | Read review
“All rooms are good as far as I could tell.”
 of 5 bubbles 243edd, 23 Sep 2016 | Read review
“We've been pleased with each room we've stayed in. Middle of the floor on the 2nd or 3rd is usually very quiet.”
 of 5 bubbles 9705BaylorMom, 21 Sep 2016 | Read review
“all suitable”
 of 5 bubbles Stephen1963, 19 Sep 2016 | Read review
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