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Comfort Suites the Colony - Plano West

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Comfort Suites the Colony - Plano West
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68 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites the Colony - Plano West
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Showing 67: English reviews
Fort Worth, Texas
Reviewed 10 April 2016

I stayed at this hotel last week and ended up checking out after the first night because the hotel was so nasty. The lighting in the elevator was so low that I startled another guest that got on on another floor. The first room that I was given came complete with the used soap from the previous guest still in...

Thank BranWick
Reviewed 3 April 2016 via mobile

This hotel needs a good cleaning. The lobby is dusty and the couch needs to be thrown away. My room had a mildew smell and the hallway had an odor as well. Housekeeping was not great! There was dust all over the room and there was tissue on the rug left from I guess the previous guest. Housekeeping obviously does...

Thank Terrara K
Tyler, Texas
Reviewed 18 March 2016 via mobile

I'm reviewing this mainly to say: "Near Stonebriar Mall" is a relative term...it will take you a solid 10-15 min to get there, perhaps more with traffic and roadwork etc. I personally did not find the location convenient for shopping in Frisco at all. Way too far to go back and forth from room to stores. There are many choices...

Thank Pastelmom
Longview, Texas
Reviewed 8 March 2016

Our first time at this hotel. Quick check in. Sharon did everything right. Very pleasant. Very helpful. The hotel is around 12 years old. But it looks like they did a nice redo. Everything in the room was fresh. Nice fixtures, paint, carpet, facets and such. Flat screen T.V. HBO. Fridg. and microwave. Free Wi-Fi. Free parking. Free breakfast. Good...

Thank Mur018
Ardmore, Oklahoma
Reviewed 22 February 2016

My family & I stayed at this hotel a night before a very early flight from Love Field. Christina, at the front desk, was very accommodating, allowing us to see a room prior to check-in. The room was clean and a comfortable size, having 2 queen beds and a sofa sleeper. We were very satisfied with the room & the...

1Thank Scot028
Reviewed 8 February 2016 via mobile

We came from a long day of travel and were exhausted, the staff saw to our every need. The check in process was easy and fast. The manager saw how tired we were and upgraded our room to a jacuzzi stuite for free. Now that is service!

Thank Sun Kissed W
Texas City, Texas
Reviewed 26 January 2016

Group of rowdy soccer players who did not respect other guest at the facility. The parents and coaches were uninterested in making sure the kids respect anyone. Will not stay if there is a group like this again. Overall, I think the facility would have been great.

Thank LUmom2016
Houston, Texas
Reviewed 12 January 2016

12/31/2015 we stayed here and I am glad we did. The area is growing. Check in was fast and easy. The lobby area was nice. This is a hotel with 3 floors. When we arrived in our room it was a king suite, microwave, fridge, 1 tv and sofa bed. There was a small black stain on the carpet. The...

Thank bacrowe
Saint Peters, Missouri
Reviewed 5 January 2016

After being on the road for over nine hours, it was wonderful to see a smiling face and a clean establishment. The rooms were clean and comfortable. The indoor pool was large enough for a group of older teens to have a good time. The breakfast was hot, fresh, and well stocked. The location is only about fifteen minutes from...

Thank Terri S
Reviewed 8 November 2015 via mobile

Pros: * Great location. 1/2 hour from DFW. Convenient to locations north of Dallas. Across the street from Top Golf..a fun experience. *Very clean! *Freindly staff. *Average motel breakfast. Good staff. Cons: *Inconsistent wifi and Verizon signals. "We're working on it". *Housekeeping failed to clean my room 1 out of 6 days. I'll stay there again. Management cares.

Thank KingofSC

35 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (35)
Room/Suite (15)
Pool/Beach Area (3)
Hotel & Grounds (8)
Bathroom (1)
Dining (4)
Business Centre/Function Rooms (1)
Other (3)
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Suites® Near Stonebriar Mall in The Colony is conveniently located just minutes from the neighboring cities of Frisco, Carrollton, Lewisville and Plano. The hotel is close to popular attractions in the area; the Pizza Hut Park stadium, home of the F.C. Dallas MLS soccer team, the local Dr Pepper Ballpark home to the Frisco RoughRiders Double-A baseball team, and the Texas Motor Speedway. Southfork Ranch event and conference center, Lewisville Lake and Tribute Golf Club are also nearby. ... more   less 

Additional Information about Comfort Suites the Colony - Plano West

Address: 4796 Memorial Drive, The Colony, TX 75056
Region: United States > Texas > The Colony
Price Range: $109 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites the Colony - Plano West 2.5*
Number of rooms: 71
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Also Known As:
Comfort Suites Near Stone Briar Mall Hotel The Colony
Comfort Suites The Colony
The Colony Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites the Colony - Plano West staff and other travellers.
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Questions? Get answers from Comfort Suites the Colony - Plano West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else. Anywhere else!”
 of 5 bubbles BranWick, 9 Apr 2016 | Read review
“They have hot tub rooms!”
 of 5 bubbles Mur018, 7 Mar 2016 | Read review
“Request high floor. All views are parking lot or street views but at least you're not on the ground with the cars pulling up or passing by”
 of 5 bubbles lidar, 16 Aug 2015 | Read review
“We loved our room with 2 Queen beds with pullout couch in partitioned away area for our daughter. Be ready for the A/C to work amazingly!”
 of 5 bubbles 835robint, 5 Jun 2015 | Read review
“Avoid third floor corner rooms, the Internet was not connecting.”
 of 5 bubbles honestrealreviews, 10 Aug 2014 | Read review
5 of 5