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Comfort Inn & Suites Galveston Bay Refineries

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Comfort Inn & Suites Galveston Bay Refineries
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82 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Oklahoma City, Oklahoma
Reviewed 30 October 2016 via mobile

We stayed here for 2 nights before leaving for a cruise out of Galveston. The hotel was nice, clean, and in the perfect location! Just about 5 minutes to Galveston and located near several great eating places. These beds were also, hands down, the most comfortable beds any of our party (of 15) had ever slept in! We didn't want...

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Helpful?
Thank Nicole R
comfortinnandsuitesg, webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your kind comments about our nice, clean hotel,location and our staff. I’m glad we could satisfy you, I hope you will be able to stay with us again soon. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

Vicksburg, Mississippi
Reviewed 18 October 2016

After booking our cruise out of Galveston, I began looking for a place to spend the night prior to our departure. Everything in Galveston seemed expensive and many required two or more nights which we didn't need. On one of the cruise forums that I'm on, someone mentioned staying in Texas City since it's only about 15 minutes from the...

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Helpful?
Thank Singer4Him
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thank you for your comments. We are very happy to hear that you had such a pleasant stay in our hotel and that you found the accommodation both spacious, pleasant and good value for money. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We look forward to your...

Green Cove Springs, Florida
Reviewed 18 October 2016

Comfort Inn Texas City. It gives a great visual appearance. It’s clean and the water is nice and hot. My room (311) was spacious and well laid out. Lots of counter space in the bathroom. Wifi is OK (3/5), with a noticeable lag at times but definitely usable. (Note: the wifi completely crapped out the next morning, just when I...

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Helpful?
Thank alexwolf2016
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all...

Arlington, Texas
Reviewed 6 October 2016

Very nice, newer Comfort Inn, we spent 1 night there before our cruise. Very good breakfast. Price is very good compared to staying in Galveston, and this is only about 15-20 minutes from the pier. Had a very safe parking area, and close to several grocery stores, for that last minute wine purchase.

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Helpful?
Thank Texasopa
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your stay and the valuable review recommending our hotel. We will take your comments for further improvement. Glad to note that you liked the breakfast. It is our privilege to serve clients like you.Reviews from guests like you motivate us further. Please do visit us again, Sincerely, Hotel Manager.

Reviewed 7 September 2016 via mobile

If you want to be within 20 minute driving distance of Galveston and not pay the expensive hotel prices in Galveston. This is your place! Our room was comfy & cozy. The place itself is very quiet. It's convenient and easy to get on i45. I had no issues. The front desk people are very nice. And helpful. We've decided...

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Helpful?
Thank Leya M
Jody P, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Imperial, Missouri
Reviewed 5 September 2016

The front desk clerk when we checked was very friendly and helpful. It really set the tone for the rest of our stay. Beds were very comfortable we slept well fro being away from home. The breakfast was average, not the worst we have had. Over all a very nice hotel with a great staff

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Helpful?
Thank MichaelBeran
Jody P, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Austin, Texas
Reviewed 4 September 2016

We were in town visiting relatives and needed a place to stay. The location is not the best since it is fairly near the refineries, but it was much closer to town than the motels on the interstate (I45). It is very reasonably priced. We had a comfortable bed, a quiet room, and the usual average breakfast. The staff was...

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Helpful?
Thank capitollover
Jody P, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Houston, Texas
Reviewed 18 August 2016

The staff (Unfriendly and mean Big Mexican Lady) and the manager of the hotel are not inconsiderate and really rude.I arrived and was giving a room that was rejected by a guest in my very presence, I told her I need to check the room out before I could accepted it, she refused until after much persuasion. The Couch was...

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Helpful?
Thank ask4007
Jody P, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 29 July 2016 via mobile

The king size bed and bedding was nice. Had plenty of bath towels. The room was clean. The breakfast was good. Lots of food items to choose from. I was there for a 3-day trip with my students. It was nice to come back to a neat and tidy room. The ADA room was spacious and the tub was low...

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Helpful?
Thank Cristela F
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. I'm sorry there was no floor mat. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such...

Reviewed 19 July 2016

Staff was very courteous and helpful. No complaints there by any means. Only problem was with my room the first night. There was a very sour odor in the room. I'm not sure what the origin was but when I notified the front desk they promptly moved me to a room that was good.

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Helpful?
Thank Dale G
gemsj, General Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn & Suites Galveston Bay Refineries

Address: 320 Highway 146 N, Texas City, TX 77590-6631 (Formerly Comfort Inn & Suites Texas City)
Region: United States > Texas > Texas Gulf Coast > Texas City
Price Range: $113 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Galveston Bay Refineries 2.5*
Number of rooms: 67
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Also Known As:
Texas City Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites Galveston Bay Refineries staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is an elevator so it dosent really matter what room you get.”
 of 5 bubbles brendarM8429WC, 5 Apr 2016 | Read review
“basic hotel to sleep and get complementary breakfast”
 of 5 bubbles 508andreap, 1 Mar 2016 | Read review
“Skip the free breakfast”
 of 5 bubbles MarkM182, 13 Nov 2015 | Read review
“go elsewhere!”
 of 5 bubbles sabruce01, 6 Jul 2015 | Read review
“This is a GREAT alternative to stay for a cruise as opposed to staying on Galveston Island and paying much more per night for a room.”
 of 5 bubbles Aweldon, 22 Feb 2015 | Read review
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