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04/06/2017 05/06/2017
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    Extended Stay America - Houston - Sugar Land

    13420 Southwest Fwy, (Highway 59), Sugar Land, TX 77478-3521
    Hotel website
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 75*
          USD 75*
          USD 75*
          Traveller (23)
          Room & Suite (25)
          Dining (4)
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          Holiday Inn Express Sugar Land
          87 reviews
          #7 of 8 hotels in Sugar Land
           
          Overview
          • Excellent43%
          • Very good14%
          • Average7%
          • Poor14%
          • Terrible22%
          6 Jan 2017
          “**stars”
          1 week ago
          “Poor quality hotel”
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Fitness centre
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Meeting Rooms
          Laundry Service
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Houston - Sugar Land
          Special Offer: Save up to 10% TODAY!
          Hotel deals
          Hyatt Place Houston/Sugar Land
          524 reviews
          #2 of 8 hotels in Sugar Land
           
          Hilton Garden Inn Houston / Sugar Land
          496 reviews
          #4 of 8 hotels in Sugar Land
           
          Drury Inn & Suites Houston Sugar Land
          140 reviews
          #5 of 8 hotels in Sugar Land
           
          Holiday Inn Express Sugar Land
          87 reviews
          #7 of 8 hotels in Sugar Land
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (100)
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          1 - 5 of 100 reviews

          Reviewed 1 week ago

          During the 9 days that I stayed there my room was not cleaned once. I had killed 5-6 cock roaches in the room, and complained to the front desk many time. The hotel rooms look very dated overall on the inside. Very small breakfast selection,...More

          Thank Kris B
          Response from 00esa, General Manager at Extended Stay America - Houston - Sugar Land

          Kris, please accept our sincerest apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the cleanliness of the hotel. I have addressed this matter with the head of our Housekeeping Department and housekeeping associates immediately...More

          Hotel's Favourite
          Reviewed 24 October 2016

          My room was clean and the service was excellent. The staff was very friendly and understanding. The whole staff met my needs in a timely manner.I stayed there for three weeks and the whole time was a good experience. I felt comfortable. I strongly recommend...More

          Thank Lasheena R
          Response from Manager_11525, Manager at Extended Stay America - Houston - Sugar Land

          The team and I appreciate your remarks. I am glad you were pleased with the cleanliness of your room and the customer service provided by our staff. It also good to know you received consistent service and accommodation for the three weeks you stayed with...More

          Reviewed 3 weeks ago

          Checked in. Went up to the 3rd floor towards my room & the hallways smelt like smoke even though all the rooms said non smoking. Got to the room & it was the biggest disappointment lights were on in the bathroom, no toilet paper on...More

          Thank emichara93
          Response from 00esa, General Manager at Extended Stay America - Houston - Sugar Land

          Thank you for taking the time to review your stay. We failed you in the most basic of ways by not providing a clean and comfortable guest room and for that we are very sorry. Be assured we take the cleanliness of our suites and...More

          Reviewed 23 February 2017 via mobile

          Spent Friday and Saturday night here. I spoke with the general manager to help me set up my accommodations and she was very informative and helpful. The young man working the front desk when we arrived made the check in process very quick and easy....More

          Thank jayde1212
          Response from Manager_11525, Manager at Extended Stay America - Houston - Sugar Land

          Thank you for your amazing review of our property. We are delighted to know you were pleased with your stay. Even better was reading your comments of satisfaction regarding the great customer service you received. Once more, thank you for posting your review. We look...More

          Reviewed 7 January 2017

          Great location!!! Entertainment,shopping and great food in less than a mile from location very affordable price with free Wi-Fi free and free breakfast. Rooms have kitchenettes perfect for Extended Stays roads are upgraded with vinyl floors and contemporary furniture.. friendly staff makes an even better...More

          Thank SUPslr
          Response from Manager_11525, Manager at Extended Stay America - Houston - Sugar Land

          I appreciate you taking the time to write such a great review. I'm so pleased to hear that everything was to your standards. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other...More

          Hyatt Place Houston/Sugar Land
          524 reviews
          #2 of 8 hotels in Sugar Land
           
          Hilton Garden Inn Houston / Sugar Land
          496 reviews
          #4 of 8 hotels in Sugar Land
           
          Drury Inn & Suites Houston Sugar Land
          140 reviews
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          Holiday Inn Express Sugar Land
          87 reviews
          #7 of 8 hotels in Sugar Land
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 61 - USD 81 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms
          • Number of rooms
          • 145
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Extended Stay, Expedia, Hotwire, Orbitz, Cancelon, Priceline and TripOnline SA so you can book your Extended Stay America - Houston - Sugar Land reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • Texas Gulf Coast >
          • Sugar Land
          • Also Known As
          • Extended Stay Deluxe Houston-Sugar Land Hotel Sugar Land ,
          • Extended Stay Sugar Land ,
          • Sugar Land Extended Stay
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          Traveller (23)
          Room & Suite (25)
          Dining (4)
          Pool & Beach (2)
          Hotel & Grounds (27)
          Bathroom (2)
          Nearby
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          Nearby Restaurants
          Avalon Diner III
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          1.21 km away
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          .41 km away
          Las Haciendas Mexican Bar
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          1.20 km away
          Anonymous Artisan Bites and Coffee Bar
          11 reviews
          .77 km away
          Nearby Attractions
          Shri Swaminarayan Mandir
          42 reviews
          2.78 km away
          The Redneck Country Club
          31 reviews
          2.99 km away
          Stafford Centre of Performing Arts/Theatre/Convention Centre
          27 reviews
          3.42 km away
          AMC Fountains 18
          17 reviews
          2.04 km away
          Questions & Answers
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          Room Tips
          "Choose rooms on the second floor. You are closer to the laundry room and snack machine. The whole hotel is..."
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          "Avoid this hotel AT ALL COSTS!"
          Read review
          "Ask to see the rooms first"
          Read review
          "Get a room away from the freeway"
          Read review
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