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Hyatt Place Houston/Sugar Land

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1 room 2 adults 0 children
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Hyatt Place Houston\/Sugar Land
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469 Reviews from our TripAdvisor Community

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Showing 459: English reviews
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Austin, TX
Reviewed yesterday NEW

I've stayed at this Hyatt Place several times and it us always a great experience - comfortable, quiet rooms, friendly, helpful staff, and easy access to surrounding area. No need to even think about trying another hotel!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank daphsmom
Baton Rouge, Louisiana
HOTEL’S FAVOURITE REVIEW
Reviewed 7 February 2017

I have stayed at this hotel many times due to the close proximity to the firms I was visiting in Sugar Land. The staff has always been friendly and even remembered me after several trips. The hotel is always clean and the rooms are comfortable. The fitness center is spacious enough and has enough equipment to get a good workout...

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Helpful?
Thank rajohnson005
About Hotel's Favourite Review
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are truly happy to hear that you are a frequent guest at the Hyatt Place Sugar Land; We appreciate your business and loyalty. Your feedback is important for us and we appreciate the time you took to share this review with other travelers around the world. Hopefully I have the opportunity to see you in your next visit. Regards,...

Houston
Reviewed yesterday NEW

Very lovely I'll be returning .. very professional staff very clean and tidy breakfast was out of this world once again I'll be returning at least once a month you have a customer for life no doubt about that

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Muva C
Edmonton
Reviewed 2 days ago NEW

Cleanest hotel room I have ever stayed in, period! Very very spacious. Other hotels of that caliber usually charge over $250 per night. I only paid $109. That's great value. Very good selection for continental breakfast. I will be looking to stay at a Hyatt everywhere I go from now on.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank AlainPedneault
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for so many great comments! We are truly delighted to hear that you had a great time with us and that we will be your hotel of choice from now on. We will be happy to have you with us again soon Regards, Marilyn Torres Assistant General Manager

Reviewed 2 days ago NEWvia mobile

I was attending a 55 hour foot race in the area. Hotel staff was pleasant and always ready and willing to serve despite this travelor looking like a homelsss, sleep deprived and covered in mud. Accommodations were excellent and room was top knotch. The shower was used over and over during my 3 day stay, the bed was high quality....

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Helpful?
Thank John L
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for taking the time to share your feedback. Your comments are well appreciated and they will be shared with the rest of the team. We hope to see you back again soon. Regards, Marilyn Torres Assistant General Manager

Wichita, Kansas
Reviewed 3 days ago NEW

Work on customer service and offer assistance. Over all experience was great. Hotel in a good location and building is in good clean condition. We enjoyed the view from our room. We recommend this hotel to our friends

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank marwint2017
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for your recommendation and for the time you took to write this review. We hope to see you in the near future again. Regards, Marilyn Torres Assistant General Manager

Dallas, Texas
Reviewed 6 days ago NEWvia mobile

I've stayed at other Hyatt place hotels and most have been fairly decent with accommodations so I expected the same here. The location is in a nice part of town and it's beautiful on the outside but a couple things were lacking that made me give this hotel an average star. I trust the location manager will read this and...

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Helpful?
Thank Tomcat29
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for taking the time to share your comments with us. We apologize that your experience was anything less than satisfying, but feedback such as yours assists us in improving our service and property. It is our hope that you give us another opportunity to serve you. If I can provide any assistance, please contact me directly....

United States
Reviewed 1 week ago

This was our first time but definitely not our last! Great location,friendly staff and awesome free breakfast! The room was clean and just the right size for my family. We had a nice view and it was convenient to have a bridge connecting the hotel to several restaurants/Whole Foods market across the lake. Perfect stay!

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Helpful?
Thank Mylene R
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that you had a great time at the Hyatt Place Sugar land. We appreciate the feedback and the time you took to write us a review through TripAdvisor. Please come back and visit again soon Regards, Marilyn Torres Assistant General Manager

Austin, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank sharonmI4026BY
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Scroggins, Texas
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank kriss643
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available

Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Dr, Sugar Land, TX 77478-3394
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: $140 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hotel Style:
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Houston/Sugar Land staff and other travellers.
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Questions? Get answers from Hyatt Place Houston/Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Handicap people should not stay here.”
 of 5 bubbles LeitaLuetta, 26 Feb 2017 | Read review
“High floor, ask for a view of the lake”
 of 5 bubbles Ryansma33, 29 Sep 2016 | Read review
“Room with a lake view is nice”
 of 5 bubbles Work2Travel2014, 10 Jul 2016 | Read review
“Get the lakeview. It's worth it and only 10 more as I see on the reservations.”
 of 5 bubbles Natster396, 5 Jul 2016 | Read review
“Facing the river.”
 of 5 bubbles AshaU_13, 26 Apr 2016 | Read review
5 of 5