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Hyatt Place Houston/Sugar Land

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Hyatt Place Houston\/Sugar Land
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431 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Houston, Texas
Reviewed 6 days ago NEW

I stayed for two nights. Clean and quiet with lots of towels, comfortable bed. The HVAC had easy to read and to adjust controls. Best ever! Clean bathroom. Friendly staff. Very close to town walk area with lots of eateries and shopping.

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Thank E4465SVcherylm
Little Rock, Arkansas
Reviewed 1 week ago

We could have other choice but my son choose to stay here even farther. The environmental and surrounding restaurants make more nice choices. We'll strongly recommend this to our friends who will travel to Sugar Land or near cities.

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Thank yc105
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We appreciate your feedback and Thank you so much to your son for choosing us. Thank you for earning your recommendation; we hope to see you back again in the near future. Regards, Marilyn Torres Assistant General Manager

Carencro, Louisiana
Reviewed 1 week ago

This hotel is extremely clean & comfortable. Very friendly staff. Extremely quiet and peaceful. Great fitness room. Located on river with walking path around the edge of the river. Also has bridge to walk to nearby restaurants & other businesses. Highly recommend this hotel.

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Thank anitat738
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We greatly appreciate your feedback and the recommendation. we are delighted to hear that you enjoyed your stay and that you liked everything about it. Please come back and visit again soon. Regards, Marilyn Torres Assistant General Manager

Sugar Land, United States
Reviewed 2 weeks ago

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Thank lauramT1233VD
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Rosenberg, Texas
Reviewed 2 weeks ago

My husband and I had grandkids for New Years! Sugarland had a lot of activities to participate in and when we were through it was great playing board games in the lobby area. Lacey was very professional and took care of all our needs. I recommend Hyatt Place if you stay in Sugarland.

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Thank Rose C
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are delighted to hear that you had a great stay with us at the Hyatt Place Sugar land. We will pass your great comments to Lacey! We hope to see you again in the near future. Regards, Marilyn Torres Assistant General Manager

Houston, Texas
Reviewed 2 weeks ago

Our sheets to our pull out sofa bed were full of urine. The room smelled horrible. We were given a different room but had to go down to pick up our own key & deal with the hassle of moving all of our things after. We didn't not receive an apology by the manager at all . Staff was not...

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Thank lalys04
Austin, Texas
Reviewed 4 weeks ago

I enjoyed my weekend stay at the Sugarland Hyatt Place hotel. The staff there not only remembered my preferences, but they remembered my name, as well. The room was clean and I was provided the extra towels that I had requested. In addition, despite my oversight at requesting a late checkout, the person checking me in remembered that I always...

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Thank MrSunsoft
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you very much for taking the time to write this review and share it through Trip Advisor. We appreciate your loyalty to us and your business. He hope to have you back again soon. Regards, Marilyn Torres Assistant General Manager

Harlingen, Texas
Reviewed 4 weeks ago

We have stayed here several times.Alone as a couple and also with our kids. We love the location and our kids love the ducks by the lake. Staff is friendly and attentive and we also love the breakfast!

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Thank reneamrsp
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are delighted to hear that you are a frequent guest with us; we appreciate your business and loyalty. Thank you for taking the time to write this review and share your feedback. We hope to see you again soon. Regards, Marilyn Torres Assistant General Manager

Summerville, South Carolina
Reviewed 5 weeks ago

Great hotel clean, friendly & convenient. Walking distance from several restaurants and bars. Hotel shuttle is runs till 10:30 pm and is responsive. Running trails around the hotel make for an easy safe workout.

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Thank matthew_formerhilton
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for such a wonderful review; we appreciate you sharing your feedback through TripAdvisor. We hope you can come back again soon. Regards, Marilyn Torres Assistant General Manager

New York, NY
Reviewed 5 weeks ago

The breakfast was nothing special. Lobby decor is dated and tired. Some fresh flowers would have been nice. Room was large but had no view at all. Bathroom decor also outdated. Lobby bar not very inviting. I expected more from a Hyatt.

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Thank EVTraveler

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available

Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Dr, Sugar Land, TX 77478
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: $143 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hotel Style:
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Houston/Sugar Land staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, ask for a view of the lake”
 of 5 bubbles Ryansma33, 29 Sep 2016 | Read review
“Room with a lake view is nice”
 of 5 bubbles Work2Travel2014, 10 Jul 2016 | Read review
“Get the lakeview. It's worth it and only 10 more as I see on the reservations.”
 of 5 bubbles Natster396, 5 Jul 2016 | Read review
“Facing the river.”
 of 5 bubbles AshaU_13, 26 Apr 2016 | Read review
“Rooms with X01 are a bit larger.”
 of 5 bubbles Stan5107, 20 Nov 2015 | Read review
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