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Extended Stay America - Houston - Stafford

Hotels.comUSD 74*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 74*
USD 74*
USD 74*
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Extended Stay America - Houston - Stafford
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74 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Las Cruces, New Mexico
Reviewed 29 November 2016

First, we were put in a room that had a phone cord across the middle of the room from baseboard to baseboard (not like it could be unplugged) - the night clerk was able to find us two non-slip door mats to put over it. We had to call for a coffee maker and mugs (absolutely no dishes, flatware or...

Thank JMLMississippi
Dallas, Texas
Reviewed 18 October 2016

Came back to find front desk clerk in my room, another night i was sleeping at 11:45 and a man entered my room and said the front desk clerk gave him a key, requested a phone from several different staff members, never received, stayed for over a month housekeeping came once.

Thank Lina N
Reviewed 1 September 2016

I was here for training. It was decent. The pool was always pretty clean, the grounds were picked up by the time I came home from work. All appliances worked. My mail was even able to be delivered the front desk :) Internet was slow at night. The laundry was pretty good, the dryers are amazing(45 minutes and everything is...

Thank Megan M T
Manager_11525, Manager at Extended Stay America - Houston - Stafford, responded to this review

Thank you for sharing your experience with us. I am pleased you had a great stay consistently for three months. We have read your comments and we will continue to provide excellent service to our guests while taking note to fix the issues you mentioned. Once more, thank you for posting your review. We look forward to having you visit...

Reviewed 24 August 2016 via mobile

Its not a five star resort but if you need place to stay its good... Pool, WiFi... I stayed for 7 months basically whole time I was in school didn't complain... If you want a resort you need go spend that kind money... Fair price in my opinion, offer discount rates for certain companies... Very compatible with traveling business worker...

Thank Lex C
Reviewed 26 July 2016 via mobile

I had to travel in past few months frequently for my sales business to Houston. Stayed in this place for 4 times as I had no other option available due one reason or another. The bathrooms always had broken or dirty toilet seats, the flush would usually not work properly. The carpets smell bad, you will always find some kind...

Thank Ali S
Mount Vernon
Reviewed 6 July 2016 via mobile

We entered the room and turned on the lamp. It started sparking and smoking. The lamp had a compact fluorescent bulb and the bulb was broken. (See picture) Called the front office and was told maintenance wouldn't be there for a few days. Would have to wait. Trash was piled up for the two day's we were there. (See picture)...

Thank Carl C
Reviewed 4 July 2016 via mobile

I am glad I did not get to book for three nights. I called the hotel for reservation and was told only one room was available so I booked. I wish I had hung up and checked the travel sites. This property has been so neglected. The carpet is shredding. There was nothing to set suitcases on. The light bulb...

Thank Jane C
A TripAdvisor Member
Level Contributor
6 reviews
5 hotel reviews
2 helpful votes
Reviewed 25 June 2016 via mobile

My family and I stayed here for a couple of weeks. During our stay NEVER saw housekeeping until the day we checked out ( she stood outside the door as we gathered our belongings to leave) as if we were being asked to leave. It was super uncomfortable. But on to the room. It was ok. Basic accommodation. My room...

Thank A TripAdvisor Member
Fargo, North Dakota
Reviewed 17 June 2016 via mobile

I have been staying at this place for 10 weeks now. Reading some of these comments have me scratching my head. Though this place is no "Ritz Carlton" it is however a very decent hotel. Reasonably priced and nestled in a great location. Staff are very professional and eager to assist and address any needs or concerns. Reading the comments...

Thank Betsy J
Manager_11525, Manager at Extended Stay America - Houston - Stafford, responded to this review

Thank you for posting such a great review of our hotel. I am glad to hear that you were pleased with the service you received from our staff. As well, it's great to see that you enjoyed our location and our rates during your visit. Thank you for choosing Extended Stay America. We hope to see you again very soon.

Houston, Texas
Reviewed 11 June 2016

The rooms are very small, the customer service is poor, and the room which is a kitchenette doesn't come with utensils. When I arrived I was told there were no rooms available, even though I had a reservation. The front desk clerk was at the end of his shift and said there is nothing he can do and left the...

Thank MrTravelGuy38

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Laundry Service

Additional Information about Extended Stay America - Houston - Stafford

Address: 4726 Sugar Grove Blvd, Stafford, TX 77477-2636
Region: United States > Texas > Stafford
Price Range: $83 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Stafford 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Extended Stay Stafford
Stafford Extended Stay
Extended Stay America Stafford
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Houston - Stafford staff and other travellers.
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Questions? Get answers from Extended Stay America - Houston - Stafford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Super super slow wifi”
brucefan100469, 17 Oct 2016 | Read review
“get the room with king beds if possible.”
kristyd332, 30 Mar 2016 | Read review
“None just take a gamble”
Bola957, 31 Aug 2015 | Read review
“DO not choose this hotel!”
PSSA2015, 21 Aug 2015 | Read review
“I doubt there are any good rooms...”
johnvJ6112CL, 11 Mar 2015 | Read review
5 of 5
USD 74* /night
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Booking.comUSD 74
ExtendedStayUSD 74
Hotwire.comUSD 74
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Prices are for 1 room, 2 adults
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