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Courtyard Houston Sugar Land

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Courtyard Houston Sugar Land
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110 Reviews from our TripAdvisor Community

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Showing 110: English reviews
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Lake Worth, Florida
Reviewed 3 weeks ago via mobile

I am giving this hotel 5 stars all because of 1 person!! TJ at the front desk! She is the most pleasant, delightful person I've met at a hotel front desk in years!!! I traveled every week in February, several states and 2 countries for work and she ran circles around all other desk employees. The hotel was clean and...

Thank MBavaro
General M, General Manager at Courtyard Houston Sugar Land, responded to this review

MBavaro, Thank you for your great review. We are glad that you enjoyed your stay and the location. We are proud of TJ for taking good care of you. We appreciate your business and look forward to your return.

Calgary, Canada
Reviewed 18 November 2016

Location is on the Freeway Feeder Road but very quiet and traffic noise. Reception check in and out was very quick. Facility was very modern and clean. Lobby restaurant / bar was well staffed. Rooms are large and have what you need except a room safe. Bedding is very comfortable. Major shopping center is 15 minutes drive away. Several restaurants...

Thank Valveguy
Longview, Texas
Reviewed 7 November 2016

The hotel I used to stay in close to here was having problems. I gave the Courtyard a try because it was close to where I need to work. First of all, the hotel staff is the best! They accommodated a couple of special request with a smile and a great attitude. I did not avail myself of the restaurant...

Thank tomthbomb
Reviewed 26 September 2016 via mobile

Our stay was very brief. We were welcomed at the front desk by Ms. Thompson. Her bubbly personality and willingness to accommodate our needs was very much appreciated. The hotel is located near many restaurants and shopping areas. Unfortunately, our second night did not bring restful slumber. There was noise that, at first, appeared to be an event in the...

Thank Adi R
Adam P, General Manager at Courtyard Houston Sugar Land, responded to this review

Hello, Thank you so much for staying with us and taking the time to write a review. I will make sure to pass on your wonderful comments to Ms. Thompson. I am truly sorry about the noise you heard during your 2nd night. I will definitely pass on your comments to our corporate office. Thank you again for staying with...

Bloomington, Indiana
Reviewed 23 September 2016

Hotel was probably a three in terms of the rooms but the service by the staff helps me move this up to a four. The first room I was in had a pretty strong mildew smell and they switched me to a different room which was appreciated. The rest of the stay went okay. Upon checkout I was sharing a...

Thank Paul K
Adam P, General Manager at Courtyard Houston Sugar Land, responded to this review

Hello, Thank you for staying with us and taking the time to review our hotel. We are glad you found the Staff Service to be excellent. We are expecting to get a guest room renovation in the near future as well. Thank you again for staying with us! Sincerely, Adam P. General Manager

New York City, New York
Reviewed 24 August 2016

As a Marriott Rewards Member, I assumed my stay at the Courtyard in Sugarland, TX would go off without a hitch. Much to my surprise and dismay, nothing could be further from the truth. My fellow travelers, do not be fooled by the renovated lobby. This Marriott franchise property, does a great job at DRAGGING THE MARRIOTT NAME THROUGH THE...

Thank Yobagirl
Adam P, General Manager at Courtyard Houston Sugar Land, responded to this review

Hello Ms. Yoba, I am so sorry that you did not have a great experience at our hotel. I have passed on your review to our Corporate Office and we are expecting a full rooms renovation in the very near future. I am glad that my team was friendly and you agree that they tried their best to take care...

Oud-Beijerland, The Netherlands
Reviewed 22 June 2016

Checking in went really smooth and quick, which I highly appreciate after a long trip. Housekeeping actually cleans your room, which surprises me as other hotels not always do. Staff is just outstanding, finally a hotel where they are focused on keeping their guests happy. They surprised me every single day with how great they are, I am already looking...

Thank Michiel W
Adam P, General Manager at Courtyard Houston Sugar Land, responded to this review

Hello Sir, Thank you again for staying with us and taking the time to write such a great review. We enjoyed having you with us and are thrilled that you loved your stay. We hope to see you again in the future! Sincerely, Adam P. General Manager

Charlotte, North Carolina
Reviewed 2 June 2016

OK it's not THE MARRIOTT, but it was decent. Bed was comfortable, room was OK - they should probably shampoo the rugs or change em', not that they smell bad coz they didn't, but they had stains on them. Pool was small but decent. No continental breakfast but there is a "bistro" in the lobby where you can order food...I...

Thank Suzanne1090
Adam P, General Manager at Courtyard Houston Sugar Land, responded to this review

Hello Suzanne, Thank you so much for staying with us and taking the time to fill out a review. I am glad you enjoyed your stay. I am happy to let you know that we are expecting a full guestroom renovation in the near future so all carpet will be replaced. Thank you again for staying with us and we...

North Chicago, Illinois
Reviewed 18 May 2016

This hotel is in very good location and 30 minutes from hobby airport . Neat and tidy hotel rooms . Breakfast is available and Starbucks coffee was a plus in the hotel lobby . Snacks are also available inside the lobby for purchase . A very well mannered and helpful staff will make me visit this hotel again .

Thank Designer2005
Adam P, General Manager at Courtyard Houston Sugar Land, responded to this review

Hello Designer2005, Thank you so much for staying with us and taking the time to review our hotel. We are thrilled that you enjoyed our staff and cleanliness. We hope to see you again sometime soon! Sincerely, Adam Plous General Manager

Orlando, Florida
Reviewed 15 May 2016 via mobile

The room was dirty I'm stay one night because of the rain was tire driving by the rain but when I woke up when to the rest room find up the toilet & sink was dirty I bring to the front desk attention which I have to wait almost 5 minutes to get somebody attention I'm not happy the way...

Thank garciajuanjose
Adam P, General Manager at Courtyard Houston Sugar Land, responded to this review

Hello Mr. Garcia, Once again, we are very sorry about the room issue. At check out my Manager offered multiple times to compensate you for this issue and you assured us it was not a big deal and you were not concerned. We offered the Rewards points as a last effort to show how sorry we were. We are very...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
Official Description (provided by the hotel)
The Courtyard Houston Sugar Land was recently renovated to provide greater flexibility and choices for guests staying in this Sugar Land, Texas hotel. Ideally located just off the Southwest Freeway, just 20 minutes from downtown Houston, this hotel provides easy access to Houston's top destinations including Minute Maid Park and NRG Stadium. The welcoming lobby offers flexible spaces for work and socializing, free WiFi, and easy access to the latest news/weather via the touch-screen GoBoard™. Guests love to dine in at The Bistro, where they can enjoy a delicious breakfast or a dinner menu paired with craft beer and wine. The guest rooms feature new HD TVs with premium cable, large work desks with ergonomic chairs, and the luxurious Marriott Bedding that is sure to offer the perfect night's sleep. Your stay at the best of Sugar Land, Texas hotels is sure to be more comfortable, productive, and enjoyable than ever before at the Courtyard Houston Sugar Land. ... more   less 

Additional Information about Courtyard Houston Sugar Land

Address: 12655 Southwest Fwy, Stafford, TX 77477-3803
Region: United States > Texas > Stafford
Price Range: $123 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Sugar Land 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Sugar Land Hotel Stafford
Courtyard Stafford
Courtyard Hotel Stafford
Stafford Marriott
Stafford Courtyard
Hotel Style:
#1 Green Hotel in Stafford
#7 Business Hotel in Stafford
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Sugar Land staff and other travellers.
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5 months ago

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Questions? Get answers from Courtyard Houston Sugar Land staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the Interstate.”
  • Good bed, great pillows
  • Well lighted work and living area
 of 5 bubbles tomthbomb, 7 Nov 2016 | Read review
“Try to get a room facing away from the Freeway which can be quite noisy.”
 of 5 bubbles paulkY3543LQ, 22 Sep 2016 | Read review
“The mildew smell was pervasive in the 3 rooms I was assigned.”
 of 5 bubbles Yobagirl, 24 Aug 2016 | Read review
“Ask for a room on the front, or 1st floor.”
 of 5 bubbles 892michielw, 22 Jun 2016 | Read review
“Not sure what side of the building I was on, but I was on the highway side - make sure you ask where the room is facing.”
 of 5 bubbles Suzanne1090, 1 Jun 2016 | Read review
5 of 5