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03/09/2017 04/09/2017
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    Extended Stay America Houston - The Woodlands

    150 Valley Wood Dr, Just West of N. Fwy Service Road and North of Sawdust, Spring, TX 77380-3542
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    03/09/2017 04/09/2017
    USD 60*
    USD 61*
    USD 61*
    Traveller (24)
    Room & Suite (20)
    Dining (2)
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    Overview
    • Excellent13%
    • Very good5%
    • Average12%
    • Poor9%
    • Terrible61%
    5 weeks ago
    “Extended Stay Hotel”
    15 Jul 2017
    “No hot water. Girl at front desk was useless and indifferent.”
    Free Wifi
    Non-Smoking Rooms
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Self-Serve Laundry
    Free Parking
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America Houston - The Woodlands
    Special Offer: Save up to 10% TODAY!
    Hotel deals
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    La Quinta Inn & Suites Houston North-Spring
    233 reviews
    #4 of 16 hotels in Spring
     
    Super 8 Spring/The Woodlands Area
    259 reviews
    #13 of 16 hotels in Spring
     
    Holiday Inn Express Hotel & Suites Houston North-Spring
    107 reviews
    #9 of 16 hotels in Spring
     
    Econolodge
    2 reviews
    #1 of 1 hotels in North Houston
     
    Rooms
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (74)
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    1 - 5 of 73 reviews

    Reviewed 3 weeks ago

    The staff is friendly and very helpful. The first room I got was dirty, and had the blankets and towels all over the floor. The next room the dishes were on the floor outside the door. Not sure if they were from the previous guest...More

    Review collected in partnership with Extended Stay
    Thank Tim C
    Response from 00esa, General Manager at Extended Stay America Houston - The WoodlandsResponded 3 weeks ago

    Tim, we regret not meeting your expectations. Please accept our apologies for the problems you encountered with your first room and for the service issues. Your concerns have already been shared with the respective teams to take corrective actions so that this does not happen...More

    Reviewed 4 weeks ago

    ROACH INFESTED, drug dealers, rooms not clean, no dishes hardly ever. I would never stay there AGAIN. They never have anything and people hang out all night and drug transactions. Keep away if you can

    Review collected in partnership with Extended Stay
    Thank kimberlyf78
    Response from 00esa, General Manager at Extended Stay America Houston - The WoodlandsResponded 4 weeks ago

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed 5 weeks ago

    Staff was rude. You could see into the refrigerator without opening door. Freezer needed to be defrosted so bad, it wouldn't freeze ice. Floors were filthy, needed to be swept and mopped. A/C did not cool very wellMore

    Review collected in partnership with Extended Stay
    Thank kathleena21
    Response from 00esa, General Manager at Extended Stay America Houston - The WoodlandsResponded 4 weeks ago

    Kathleen, we certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and...More

    Reviewed 16 July 2017

    No hot water in a section of the hotel. Given another room. No change machine for laundry. Front desk doesn't have change for laundry yet sign states to get change at front desk. Girl at front desk was useless and indifferent. There's no ice machine...More

    Review collected in partnership with Extended Stay
    Thank FSE3593QY
    Response from 00esa, General Manager at Extended Stay America Houston - The WoodlandsResponded 17 July 2017

    Please accept my apologies for the issues you experienced while here and regret the inconvenience it caused. We regret the less than positive experience you had with one of our front desk associates. We have customer service training in place for our associates so we...More

    Reviewed 21 June 2017

    Clean rooms clean grounds. Picnic erea Very secure Employees are amazing here From the manager to laundry Yessenia,Kelly,Lilliana,Raul-chelsey-Jennifer-Candy-Misty-Nick Their all FRIENDLY AND HELPFUL!!! JohnMore

    Thank John A
    Response from 00esa, General Manager at Extended Stay America Houston - The WoodlandsResponded 22 June 2017

    John, many thanks for taking the time to review your stay at Extended Stay America - Houston - The Woodlands. We're especially delighted to read your compliments about our associates. They work hard to deliver a great experience for every guest, and it really brightens...More

    La Quinta Inn & Suites Houston North-Spring
    233 reviews
    #4 of 16 hotels in Spring
     
    Super 8 Spring/The Woodlands Area
    259 reviews
    #13 of 16 hotels in Spring
     
    Holiday Inn Express Hotel & Suites Houston North-Spring
    107 reviews
    #9 of 16 hotels in Spring
     
    Econolodge
    2 reviews
    #1 of 1 hotels in North Houston
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 45 - USD 63 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 141
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Orbitz, Expedia, Extended Stay, Booking.com, Cancelon, Travelocity and Hotwire so you can book your Extended Stay America Houston - The Woodlands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Spring
    • Also Known As
    • Extended Stayamerica Houston - The Woodlands Hotel Spring ,
    • Spring Extended Stay
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    Traveller (24)
    Room & Suite (20)
    Dining (2)
    Hotel & Grounds (17)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    elbantastico
    29 March 2015|
    AnswerShow all 2 answers
    Response from Edson M | Reviewed this property |
    My room did. Good luck.
    0
    Votes
    Room Tips
    "Dirty dishes and noise on ground floor"
    Read review
    "Higher floors have better views"
    Read review
    "To ensure a good room, get back in your car and go elsewhere."
    Read review
    "Don't book a room here!"
    Read review
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