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Schlitterbahn Beach Resort

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Traveller (180)
Room & Suite (209)
Pool & Beach (56)
Overview
  • Excellent41%
  • Very good28%
  • Average15%
  • Poor7%
  • Terrible9%
Travellers talk about
“water park”(114 reviews)
“indoor waterpark”(41 reviews)
“seaside grill”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
All hotel details
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Rooms
3 Sep.4 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (566)
There are newer reviews for Schlitterbahn Beach Resort
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Traveller rating
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153
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47
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LanguageEnglish
215
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41
47
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21 - 25 of 540 reviews
Reviewed 4 June 2018

Worst customer service I have ever experienced. After our third day there I had to go to the front desk and ask for housekeeping to clean the room. They left towels and made the bed with the same sheets. Did not clean anything else. The...More

5  Thank Katsmith61
Response from Denise M, Director of rooms at Schlitterbahn Beach ResortResponded 8 June 2018

Katsmith61 i must say that I'm a little taken back by your review. In reading other comments you've made on other South Padre Island sites I wonder if is there something causing your response to be a little more critical of us? Yes there are...More

Reviewed 28 May 2018 via mobile

POOR service. A bunch of kids working here and no one can help answer questions. Rooms are small and stale. Indoor park was closed and several of the outdoor rides were not working. Waste of time and money Will not go back againMore

1  Thank bugczar
Response from Denise M, Director of Rooms at Schlitterbahn Beach ResortResponded 21 June 2018

Dear Bugczar, Thank you for your review. We are sorry that we did not meet your expectations. We take all our guest reviews seriously the good and the not so good. We use them both as coaching tools for our staff. Customer service is very...More

Reviewed 21 May 2018 via mobile

We stayed at Schlitterbahn Beach Resort despite the fairly high price for the room. The service was great. Everyone was friendly and helpful. The room was clean and the bed comfortable. The location is amazing! Walk to the beach or the Waterpark. The beach was...More

Thank scottrprice
Response from Luis M, Front Office Manager at Schlitterbahn Beach ResortResponded 31 May 2018

Dear Scottprice, Thank you for taking the time to share your experience with us. It is very sad to see that your stay did not meet your expectations. We appreciate all the great feedback you have shared with us and will work on resolving these...More

Reviewed 2 May 2018

Staff was outstanding!. Management was responsive and always looking for ways to improve. Price was not expensive, and Groupon was a great idea. we booked for one night, and ended up staying for four nights. Beach is right behind the hotel with volleyball courts. Food...More

1  Thank LQNB
Response from Mike B, Manager at Schlitterbahn Beach ResortResponded 2 May 2018

LQNB, Thank you for the rave review and we appreciate your sharing! We especially enjoy hearing about our staff welcoming and assisting our Guests in the way we expect and way we would all like to be treated. As the largest and newest beachfront property...More

Reviewed 29 April 2018 via mobile

So I am currently staying at the resort in room 418. I returned to my room and stepped into the shower and literally slipped and face planted due to the slick floor of the tub. I called the front desk and spoke to the manager...More

2  Thank Stephanie G
Response from Denise M, Director of Rooms at Schlitterbahn Beach ResortResponded 17 May 2018

Ms. Stephanie G. Thank you for taking the time to comment on your stay. We take all reviews seriously and are always looking for ways to improve and exceed our Guest expectations. I hope after speaking with me you now feel we do our best...More

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About
Amenities
Top amenities
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Beachfront
Restaurant
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Bar/Lounge
Restaurant
Heated pool
Outdoor pool
Details
Price range
USD 114 - USD 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in South Padre Island
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 114 - USD 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in South Padre Island
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (180)
Room & Suite (209)
Pool & Beach (56)
Dining (22)
Amenities (68)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Chineyhiney
29 July 2018|
Answer
Response from Denise M | Property representative |
Chineyhin Yes the resort has towels that you may use for the waterpark and beach.
0
Votes
aespin0
27 April 2018|
AnswerShow all 2 answers
Response from Luis M | Property representative |
Hello aespin0, It really depends on when you are planning to stay with us. During our summer months a groupon reservation or any reservation in general that includes waterpark access, would have access both days of your... More
0
Votes
miguela932018
27 February 2018|
AnswerShow all 2 answers
Response from Denise M | Property representative |
Miguela93 that's a very good question, yes sir all registered guest have access to the waterpark. When making your reservation through a third party (Expedia, Booking an others) please make sure you include the total number... More
0
Votes
Room Tips
"More comfy pull outs"
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"Bring an ice chest with drinks and snacks!! It'll save you some money."
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"All adjoining rooms are on the first floor facing the beach."
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"Great room"
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