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Quality Suites

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63 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Tulsa
Reviewed 6 July 2016

The room was nice. Spacious and clean. I had trouble with the TV and after much frustration I called the front desk. She came down and looked behind the TV for the beam light to Velcro back on the TV so the remote would work. Needed to print some things off for the event and had to go across to...

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Helpful?
1Thank Daphne J
Tom S, General Manager at Quality Suites, responded to this review

Daphine, I again apologize for the a/c unit going out shortly about two weeks prior to your arrival. We put freon in it, but there was a leak in the system. We have a new unit installed and cooling the meeting room / breakfast area now. I am sorry that the portable a/c unit tripped the breaker during breakfast hours....

Amarillo, Texas
Reviewed 22 April 2016

Our room was spacious and clean. The bed was comfortable and the room very quiet. Housekeeping was genuine and friendly, front desk staff much better on the phone than face to face. They were great about our dog, tho- very reasonable cleaning fee, great area to walk close to the hotel. We will return to this hotel for the very...

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Helpful?
Thank Newgater
Detroit, Michigan
Reviewed 20 February 2016 via mobile

The young lady at the front desk wasn't overly friendly but after a long day in the car I guess we didn't need to be too chatty. The room was spacious and mostly clean; the air conditioner obviously had been dripping and the carpet under it was black. The red stain on the floor in another guests photo from 2013...

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Helpful?
Thank Reinke516
Tom S, General Manager at Quality Suites, responded to this review

Thank you for choosing Quality Suites for your lodging needs in the Grayson County area. I apologize for the front desk representative not being more friendly. Usually, I receive compliments about the front desk staff. Thank you for the reminder about the carpet. The carpet cleaning vendor, who comes quarterly so that each room's carpet is professionally cleaned twice per...

Sandia, Texas
Reviewed 2 January 2016

The fan on the AC was noisy. To get the bonus points that are advertised you have to call an 800 number. I tried this sever times and they don't have my membership number and want my life's history to get the points. I finally decided that it wasn't worth the trouble.

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Helpful?
Thank Walter J
Tom S, General Manager at Quality Suites, responded to this review

Thanks for staying with us, Walter. I apologize for the A/C unit being noisy. We are getting some new units soon. Hopefully, we can retire that one to the parts stock. You are correct about the Choice Privileges promotion. In order to get the bonus points, you must make the reservation at a qualifying rate via choicehotels.com or the toll-free...

Kaplan, Louisiana
Reviewed 21 November 2015

Very nice hotel...the King room was very spacious and had all the amenities one would need for a stay. It is located in a good area with plenty of restaurant choices near by. The staff was courteous and very helpful. I would recommend this hotel to others traveling to the Sherman, TX area.

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Helpful?
Thank Andrew P
Tom S, General Manager at Quality Suites, responded to this review

Thanks, Andrew, for your kind and complimentary remarks. You have reaffirmed what we strive to do each day. We look forward to serving you again, as we convert to the Quality Suites brand.

Mankato, Minnesota
Reviewed 21 September 2015

Comfortable room that was clean enough. Our room could use a bit of maintenance. The shower head was pulled out of the wall, some tile was loose/missing and the toilet seat was almost coming off . Everything else was in order. The staff was great. They made sure we had everything we needed.

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Helpful?
Thank Digipaul
Tom S, General Manager at Quality Suites, responded to this review

Thanks for choosing us for your lodging needs. I apologize for the room condition issues. We follow a preventative maintenance checklist, but the staff had not gotten to that room yet. Usually, the housekeeping staff notifies the maintenance man about the loose toilet seats, which is an easy fix, and other items. I apologize for that not happening in this...

Oklahoma
Reviewed 14 August 2015

One of the nicest motels we’ve ever stayed at. We arrived late. I wish we could have spent more time there. The lady at the desk was very helpful and friendly. Our room was big and really comfortable. It had an extra room with a sofa, refrigerator, microwave, coffee maker and even a sink. There was a large flat screen...

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Helpful?
Thank okiesooner09
Tom S, Manager at Quality Suites, responded to this review

Thanks for your complimentary review. You are right about the biscuits. Since we do not have a convection oven, I placed a little sign next to the biscuits, which shows our recommendation to microwave a biscuit for 15 seconds. We are remodeling the breakfast area soon by adding new counters and cabinets. Hopefully, we will be able to place the...

Benton
Reviewed 1 June 2015

We were traveling by motorcycle on a trip out through the southwest part of the country and our first stop was in Sherman. I had wanted to stay at the La Quinta because restaurants were withing walking distance, but it was full due to graduations in the area, so we went to the Comfort Inn. We got a room and...

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Helpful?
Thank swarren2
Tom S, Manager at Quality Suites, responded to this review

Thank you for your recent visit. I am pleased to read that your experience was satisfactory; although, we try to be better than that. If your Choice Privileges member number was entered in the guest information, you should receive the points for your visit. If not, please contact me. After almost 20 years as a Comfort Suites, the hotel will...

Antioch, Illinois
Reviewed 24 April 2015

stop here every year on way home to il,breakfast is pretty lame not much thought goes into it coffee was empty had to tell someone to fill it day desk person very friendly morning desk person gave the impression you were bothering him walked by him twice in the morning when leaving never even looked up it is time to...

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Helpful?
Thank henry d
Tom S, Manager at Quality Suites, responded to this review

Henry, I am so sorry for your experience this time. Either my assistant or I were the man at the front desk and we both try to greet each guest. Even a problem or distraction does not justify not greeting you as you walk by the desk. The breakfast attendant has worked here for years. Usually, she keeps up with...

Broken Arrow, Oklahoma
Reviewed 12 March 2015

This hotel was right off Hwy 75 in Texas. It was easy on and off. Friendly hotel staff. Clean room. Comfortable bed. Good breakfast. Upgraded by the front desk clerk without asking, because I am an Elite Choice Member for this hotel chain. Would definitely return to this hotel again.

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Helpful?
Thank Teri R
Tom S, General Manager at Quality Suites, responded to this review

Thank you so much for the wonderful review. We look forward to serving you in the future.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Suites

Address: 2900 Hwy 75 N, Sherman, TX 75090 (Formerly Comfort Suites)
Region: United States > Texas > Sherman
Price Range: $83 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Comfort Hotel Sherman
Comfort Suites Sherman
Sherman Comfort Suites
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Questions & Answers

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Mid-hallway is the sweet spot between elevator traffic and highway traffic noise.”
 of 5 bubbles Dmlewis3, 7 Dec 2016 | Read review
“Call Ahead or go online”
 of 5 bubbles cliffsiler, 8 Aug 2016 | Read review
“Doesnt have elevator, so no worry about it. Noise level was minimal everywhere.”
 of 5 bubbles txbuddy, 12 Jul 2016 | Read review
“never had a bad room”
 of 5 bubbles henryd627, 23 Apr 2015 | Read review
“go somewhere else”
 of 5 bubbles disgruntled715, 31 Aug 2014 | Read review
5 of 5